JW Marriott Khao Lak Resort & Spa Reviews

Very big hotel Longest swimming pool in Southeast Asia；Very helpful and cheerful hotel staff ；many good restaurants for different choices; Highly recommend!

We had a great time staying our mini vacation for four nights. Service was awesome and swimming pool and water wave pool and trampoline were star events for kids to keep busy whole day. The breakfast options were excellent

It was a great hotel. Particularly the activities and amenities have great varieties. The cooking class, with Chef Kapoof and hostess Prunnie organizing is very nice and the food is delicious. Will go again.

i booked this hotel for my birthday but never expected much. As soon as we reached the hotel, we were welcomed with a very friendly lady and served with wet towel and welcoming drinks. We were told that the room we’ve booked was overbooked and they are happily to change it to a new one. The least thing i was expected was, they gave a room with my birthdate as the number. and it was decorated nicely for my birthday. and of course with a complimentary cake and fruits😁 a lot of activities provided by the hotel, or you can just strolling around.. the view was spectacular! As we need to check out early to catch our flight, they packed our breakfast to go. Their service and hospitality is top notch! Highly recommended! and I plan to visit this hotel again for my next birthday!

Amazing place for families, but I guess it is also suitable for couples as the resort is well designed and has many different areas to relax. We found that everything was great and of good quality/ service during our trip. The staff is always helpful and kind. There are plenty to do for kids at the main pool, the aqua zone or the beach. Kids club was convenient too for occasional rains. The only comment we could have is that the check-in was too long. People usually come from far so it needs to be more effective.

Easily the best resort in khao lak. Staff is fantastic except for the waitress at Sakura restaurant. Facilities are well maintained but very dated since this resort has been around for decades. Resort ground is vast and facilities are more than adequate for the number of guests unlike AVANI+ whereby the ratio of guests to the swimming pool is overwhelming

I must say this was the best hotel experience we’ve ever had. Best service with immediate response to our needs have been impressive. All staff are very well trained. Not a single one of them has not greeted us whenever wherever we have a chance to meet, no matter how brief. Thank you.

My family and I just stayed at the JW Marriott in Khao Lak and had a fantastic experience! The rooms were spacious, with big, comfy beds and natural product toiletries. Every morning, the breakfast spread was delicious and varied, featuring freshly squeezed juices and authentic Thai coffee made with high-quality ingredients. The kid's area offered daily activities, and bike rentals were easy; I highly recommend biking around the beautiful gardens. The service was friendly, efficient, and attentive. The pool area was impressive—it's the biggest pool I've seen at any property! Plus, direct beach access was a wonderful bonus. If I return to Khao Lak, I would definitely stay here again with my family!

We had an amazing time here. Thank you Rashdan, Mee and team. You made our trip much more special. Rashdan went out of his way to ensure that everything went perfectly smooth for us! Would highly recommend couples to come and have a stay at JW marriot Khao Lak.

Five star treatment and facilities with direct access to the beach

Found everything about property excellent, room and facilities amazing Restaurants on property were too expensive and closed to early Nothing to do after 7pm

good service but location quite far away with airport! Not convenienced

This was our second visit in 1 year. Excellent service, beautiful resort, and lots of activities for families to do. We loved the breakfast. However, we noticed there were many flies at the buffet counter and tables. Overall, we still had a great stay at JW Marriott Khao Lak

Always a good experience here ! Staff has been a great help with some problem I had while there. Highly recommend :)