What I liked:
Good views from the rooms.
Didn't get food poisoning.
Clean bedding without hair.
Overall clean, well-maintained grounds.
Room cleaning was good. If you asked for something to be done or not done, they understood and did as requested. The cleaners understood English.
Good beach, few corals, big waves in the off-season, just how we like it. You can really enjoy the waves.
What I didn't like:
This is a hot Asian country. It's logical that you need somewhere to hang clothes and dry them. Well, there's no proper drying rack, and the only wardrobe is small and will stay lit until you close the doors. So, you can't dry anything in that wardrobe.
The room has a large area for belongings, but not a single hook to hang them. It ends up looking like a street vendor's stall at a market. And you need to dry a lot, it's hot, especially if you also go to the gym.
There's a minibar, but what's the point of taking anything from it when the exact same items are sold across the street for 3 times less?
Staff attitude: We asked for a mosquito repellent, and they said they had one. Great! A common thing in Asia. They brought a broken one. The staff didn't even bother to check.
The hotel's unique feature is a river in the middle. BUT! All movement to and from the rooms is via outdoor paths! When are you supposed to look at the river? What was the designer smoking when they came up with this?
The restaurant is beautiful, designed with separate huts and zones. The zones are covered by roofs. But why are the walkways between the huts uncovered?! In the rain, your food gets soaked while you're carrying it. It's clear they realized this design flaw and patched up some polycarbonate awnings in places. But not everywhere. And these awnings look out of place and ugly.
The common pools are small and only 1.2m deep. There aren't enough sun loungers for everyone.
The rental bicycles are in terrible condition and not maintained; they're all rusty. Even the handlebars are crooked. The saddles are for masochists. We rented them once and swore we'd never do it again. Our health is more important.
The air conditioning in the gym doesn't work. And it's not being fixed. This is a 5-star hotel, hello? And the water cooler isn't working either. Or rather, it works, but only cold water comes out. We all understand that you should only drink warm water during a workout, but apparently, the hotel doesn't care, just pay your money.
There's absolutely no neutral public space: no benches, no swings, no outdoor seating, no tables for working. Why is this a drawback? Because there's no proper space in the room either, only coffee tables.
Besides the gym, there are absolutely no other activities: no tennis, no billiards, no chess, nothing.
The breakfasts are very monotonous; only the juices and fruits change. After a week, there's nothing left to take.
Flies, ubiquitous flies in the restaurant. Can't you get rid of the flies? There are a million ways; the problem can be solved in a day.
Found hair in the cheese and butter.
Rusty sun loungers on the beach.
No free shuttle to the town center. Neighboring hotels have them.
Original TextTranslation provided by AI
