Beyond Khaolak

We booked our 2-week stay at Beyond Resort via Voyage Prive`(never used them before) as the other tour operators in the UK, who deal with this hotel, had no availability for our dates. I am pleased to say that although we were a little worried about flights, connections and transfers, everything went extremely smoothly. We flew with Thai Airways and it was an absolute pleasure to be onboard their aircrafts! On arrival at Phuket Airport, we met the representative of CelTours who took us to our driver - we also received a phone call from Jennifer whom arranged to meet us at the hotel the following morning. Our transfer to Khao Lak was about an hour and a half. When we arrived at Beyond, we were warmly welcomed with a refreshing Thai tea and orange drink and hot flannels. Check-in was a quick process; passports photocopied; card details taken and then we were taken to our room. On route, The Concierge highlighted the various facilities of the resort and on arrival to our Garden Villa, he showed us around and once again explained the facilities within. Although the room was beautifully presented, the outside space was not very private and this compelled us to upgrade. We returned to Reception, who were so accommodating, and organised an Elite Garden Villa for us. An additional cost of 1,800 TB per night. We were immediately taken to the room by The Concierge - we liked what we saw - a very private garden, jacuzzi and lots of additional outside furniture etc. The room-maids arrived immediately to freshen up the room and within about 15 minutes, we were settling in. The room facilities were very good - efficient air-conditioning, an easy to operate safe, Wi-Fi, rain shower, separate toilet, dual sinks, plenty of storage space for our clothes and suitcases and an amazingly comfortable bed and huge pillows. There was a cute, cushioned sofa at the end of the bed too. We had a large mini-bar - some items were chargeable such as the wine and snacks. We absolutely loved the floor-to-ceiling French doors that ran along one wall and the placement of the outside plants by the sinks and around the garden; of course, the beautiful palm trees too. These all attracted a variety of wildlife which were a pleasure to watch - beautiful butterflies, squirrels and birds. There were plenty of plug points and hooks around the room which were very handy for drying wet items. We loved how clean the room was and how tidy our room-maids kept it. We always had fresh towels left, including face, hand and beach towels too, and our bed was always nicely made each morning. Bottled water was replenished daily as well. The only thing letting the appearance of the room down was some of the finishes, i.e., the shower sealant, grouting etc. What we loved about the resort: - The friendliness of each and every member of staff - the Gardeners, Reception Staff, Concierge, Waiters, Waitresses and Bar Staff. They all greeted us warmly and really did take good care of us. - The grounds/garde

We stayed on a Luxury Escapes all inclusive package. This is an adults only resort and was extremely peaceful. We especially liked having dinner at the beach restaurant with cocktails watching the sun set. Stayed in a Pool Villa Elite which has a large pool and grassed area in the walled off villa, well worth the extra cost. The range of cocktails offered was excellent unlike other luxury escapes packages which we have had and only offered a limited range. Motown on Fire food was excellent although not in the luxury escapes package, you were offered a 30% discount on the price. Breakfast was the usual resort style breakfast. Overall a nice resort with the standout being the friendly staff who could not do enough for you. We will return.

We’ve stayed at this beautiful hotel four times, and each visit has been exceptional. The property features a stunning garden that you drive through on your way to the reception. The front desk staff are amazing; they greeted us warmly upon arrival and made us feel like VIPs. During our stay at Beyond Khao Lak, we got to know several wonderful staff members, including New, Kwang, Orn, Piew, Molly, Wisa, Ake, and Oh, as well as the friendly buggy drivers Cham, Tham, Mhong, Wee, and Paul. They form an incredible team. For dinner, we visited Motown On Fire three times, and each experience was special. Robert, the GM, provided exceptional service, attending to us and other guests with genuine care. The staff—Ked, Kwang, Yannah, Cha, Jub, Eak—and Chef Koey, who offered great recommendations, contributed to unforgettable meals. We enjoyed outstanding dishes like beef cheeks, sirloin steak, pork rib chops, garlic bread, and a delicious bowl of salad. There are many more items on the menu that we look forward to trying in the future. The breakfast was also a highlight, especially on our final day because there was smoked salmon. With a wide variety of choices and a dedicated team working seamlessly together, it was a delightful start to each day. Overall, this hotel consistently delivers exceptional experiences, and we look forward to returning soon.

Peaceful resort with friendly staff. We had an all inclusive package and we tried everything. We stayed in the private elite villas which were great as we had friends staying at the resort also they would come over at night for a swim and play cards. Very clean resort the cocktails were great and we came low season so on the quiet side. We ate at Motown on fire steak restaurant and food was spectacular. Big thanks to Robert the GM who looked after us and Cha the waitress with impeccable service as we Celebrated my birthday there with friends with 2 of their amazing platters we struggled to finish . Breakfasts were good the beach restaurant had good lunches . The buffet dinners were a little repetitive but you can always choose your eat elsewhere along the beach about 10m walk . Spa services were great and we used the local beach massages also . It is a quiet resort and relaxing don’t expect activities but you can book things to do outside. Also only 12 years and over are allowed to stay . Special mention thanks to Duk the bar man Alma and Clarissa for their attention. Would come again