Southsea Khaolak Beach Resort

I spent 4 nights at the hotel in a deluxe room on the first floor. The hotel left me with mixed feelings. On the one hand, the staff is well-trained, the room is comfortable and well-maintained, but the grounds are constantly being mown and swept – they're doing their best. On the other hand, it's all just remnants of former luxury. The hotel was large, designed for corporate banquets. Now that doesn't work, many areas are simply closed, and in fact, few people stay. I went to breakfast once. For 500 baht, eggs, some fruit (of your choice), and coffee – that's just not acceptable! It's a 2-star deal for 100 baht. Relaxing is expected on sun loungers by the pool, as the beach is deserted, unmaintained, and completely unmaintained. Incidentally, I've never seen such uncomfortable sun loungers, where everything slides off. A 10-minute walk takes you to several very good restaurants and a massage parlor (the hotel doesn't have one). There's no other infrastructure; you have to take a tuktuk to the highway for fruit and other groceries. The tides are noticeable, but swimming is still possible, and the sea is the hotel's main attraction. The beach is wide, perfect for strolling and enjoying sunrises and sunsets. It's uncrowded, spacious, and atmospheric. It's a two-minute walk from the pool to the sea, but you have to cross a small road.

It was a terrible experience. When we were unloading our luggage, the male staff member at the entrance just stood and watched without asking or helping us unload our bags at all. I had to ask if they were going to help with that or if we had to do everything ourselves. However, the two female reception staff were very helpful and polite. The trip ended with us requesting a refund because the swimming pool was unusable, and the hotel's restaurant only offered fried rice, pad Thai, and spring rolls. The initial reception and service were already disappointing, and the amenities were poor. But it didn't end there; my boyfriend ordered a can of beer to quench his thirst, but it wasn't cold at all. This made the trip the worst it's ever been.

The hotel is far too expensive for what it offers, the breakfast is terrible, we unfortunately paid in advance, the staff is predominantly from India and incompetent, the entire property is run-down and desperately needs renovation, we certainly won't be coming back, what a shame ☹️

The place is rather run-down, and the rooms didn't smell very nice. The staff hadn't allocated the correct rooms for the number of people.

The atmosphere is bad, it feels abandoned and is undergoing renovations. There are no facilities. It's a long journey, dark, and difficult. There are no shops or tourists. I'm very disappointed. Everything is scary. I checked in after 3 hours and then left.

This is for those who want to be far from the city in silence.