We stayed at the hotel for one night, as a stopover between trips and for a change of scenery. We booked a sea view room, paying a third more than a standard room. However, upon check-in, we were told that Trip.com had inaccurately listed something on their pages, and the hotel actually received a booking for a pool view room. Consequently, we weren't given a sea view room and were advised to contact Trip.com support. It got even worse: we booked a room with a king-size bed and a sofa bed for two adults and a 12-year-old child, including breakfast. Yet, upon check-in, we were told we needed to pay an extra 1500 Baht (approximately 4000 rubles) for a bed for the child, even though the booked room originally included a sofa bed and the reservation was for three people. In the end, we didn't pay this additional fee because the confirmed booking clearly stated the number of people and the child's age, but these arguments at check-in soured our mood. Otherwise, the room was spacious, with a fantastic bed, comfortable pillows, and pristine white bedding. We particularly loved the bathtub on the balcony. Breakfast was generally varied, but we missed fresh juices and freshly baked waffles. However, in contrast to the Grand Mercure in the same region, we preferred the Grand Mercure.
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