Mercure Makassar Nexa Pettarani Reviews

Response from Property: Dear Mr. Ryan,Thank you for taking the time to share your positive experience with us. We are truly grateful for your kind words regarding the quality of service provided by our staff and the strategic location of our hotel in Makassar. It is always a pleasure to hear that our guests are satisfied with their stay.At our hotel, we are committed to ensuring that each guest has a comfortable and memorable experience, and your feedback serves as a great encouragement for our team to continue delivering excellent service. We are pleased to know that our location and the service provided met your expectations.We sincerely appreciate your trust in us and hope to have the pleasure of welcoming you back on your next visit to Makassar. Thank you once again for your thoughtful review. We look forward to hosting you in the future.Kind regards,Wahyu Nursekha WijayantiGeneral Manager

Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Wahyu Nursekha WijayantiGeneral Manager

Response from Property: Dear Guest,Thank you for taking your time to write us your review.We are very sorry to hear that you feel uncomfortable during your stay with us, your input regarding the hotel cleanliness and facilities will be share to related department for evaluations.We are looking forward to welcoming you back to Mercure with better experience.Kind regards,Bayu SunandarAsst. Front Office Manager

Response from Property: Dear Guest, Thank you for taking your time to write us your review. We are very sorry to hear that you feel uncomfortable during your stay with us, your input regarding the hotel cleanliness and facilities will be share to related department for evaluations. We are looking forward to welcoming you back to Mercure with better experience. Kind regards, Bayu Sunandar Asst. Front Office Manager

Response from Property: Dear Guest,We very much appreciate your feedback regarding your recent stay at the Mercure Makassar Nexa Pettarani.It is always a pleasure to receive positive feedback, your comment regarding towel has been share to related department for further evaluation, thank you for bringing this issue to us. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Muh. Aras RahmanRoom Division Manager

Response from Property: Dear Rahman (Mr.),Thank you for taking the time to tell us about your experience at Mercure Makassar Nexa Pettarani. I am pleased to know that you have an excellent experience. Your excited with a perfect services from our staff surely are shared to the team. This will excited the team as well as giving them motivation to keep improving the quality of our services. Once again, thank you for sharing your experience with us. Stay safe and look forward to welcoming you again soon at Mercure. Best regards, Muh. Aras RAHMAN Room Division Manager

Response from Property: Dear Anonymous User, We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muhammad Aras RAHMANRoom Division Manager

Response from Property: Dear Guest, Thank you so much for taking the time to write us a review. We are thrilled that everything met your expectations and our team made an impact on you. I am delighted to read that you enjoyed your stay with us. Your feedback inspires us to continue with our efforts to maintain our high standards and ensure that every guest has the best experience possible. We look forward to welcoming you back again in the future. Kind regards, Bayu SUNANDAR Asst. Front Office Manager

Response from Property: Dear Muhammad Yusuf Mahbub (Mr.), We very much appreciate your feedback regarding your recent stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback and it will be a pleasure to share your commendation with the entire team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Aras Rahman Room Division Manager

Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at Mercure Makassar Nexa Pettarani.I am pleased to know that you have an excellent experience. Your compliments about room, breakfast, transportation, location and services from our staff surely are shared to the team. This will excited the team as well as giving them motivation to keep improving the quality of our services. Your input regarding gym facility will be our evaluation as well.Once again, thank you for sharing your experience with us. Stay safe and look forward to welcoming you again soon at Mercure.Best regards,Muh. Aras RAHMANRoom Division Manager

Response from Property: Dear Mr. Farrij,Thank you for sharing your feedback with us. We’re glad to know you enjoyed the breakfast and facilities we provide. Your comments are valuable to us, and we will address this matter with our team to improve our service. We hope to have the opportunity to welcome you back and provide a seamless experience in the future. Kind regards,Wahyu Nursekha WijayantiGeneral Manager

Response from Property: Kepada Bapak Hartono Johan,Terima kasih banyak atas waktu yang telah Anda luangkan untuk memberikan ulasan mengenai pengalaman menginap Anda. Kami sangat mengapresiasi masukan Anda dan kami mohon maaf atas ketidaknyamanan yang Anda alami terkait dengan masalah air rembes yang masuk ke kamar melalui kamar mandi. Kami menyadari bahwa kenyamanan tamu adalah prioritas utama kami, dan kami sangat menyesal bahwa hal ini mengganggu pengalaman Anda.Kami telah mencatat masalah ini dengan serius dan akan segera melakukan evaluasi serta perbaikan pada desain kamar mandi tersebut untuk memastikan kejadian serupa tidak terulang di masa depan. Kami berkomitmen untuk terus meningkatkan kualitas fasilitas kami demi memberikan kenyamanan terbaik bagi setiap tamu yang menginap.Kami berharap Anda bersedia memberikan kami kesempatan untuk melayani Anda kembali dan memberikan pengalaman yang lebih memuaskan pada kunjungan berikutnya. Terima kasih atas pengertian dan kesediaannya dalam berbagi masukan yang sangat berarti bagi kami.Salam,Wahyu Nursekha WijayantiGeneral Manager

Response from Property: Dear Valued Guest,Thank you for taking your time for taking the time to tell us about your stay at our property.We are very happy to hear that you enjoyed all the facilities and services we provide, and we cannot wait to welcome you back again soon at Mercure.Kind regards,Wahyu Nursekha WijayantiGeneral Manager

Response from Property: Kepada Bapak Joseph Willianto,Terima kasih banyak atas ulasan positif yang Anda berikan. Kami sangat menghargai waktu dan perhatian yang Anda luangkan untuk berbagi pengalaman Anda selama menginap di hotel kami. Kami merasa sangat senang mendengar bahwa Anda merasa nyaman dengan lokasi kami yang strategis, pelayanan yang kami berikan, serta kebersihan kamar yang kami jaga dengan sebaik mungkin.Kami selalu berusaha memberikan pengalaman terbaik bagi setiap tamu, dan ulasan Anda menjadi motivasi besar bagi kami untuk terus meningkatkan kualitas layanan kami. Kami juga akan memastikan bahwa standar kebersihan dan kenyamanan tetap menjadi prioritas utama kami agar tamu selalu merasa betah dan puas selama menginap.Kami berharap dapat menyambut Anda kembali di hotel kami dalam waktu dekat dan memberikan pengalaman yang lebih baik lagi. Terima kasih atas kepercayaan Anda, dan kami sangat menantikan kunjungan Anda selanjutnya.Salam,Wahyu Nursekha WijayantiGeneral Manager