Leuweung Geledegan Ecoldge

Leuweung Geledegan Ecoldge Reviews

Leuweung Geledegan Ecoldge

Kp. Tamansari.17, Jl. Tamansari No.17, Tamansari, Kec. Tamansari, Tamansari Subdistrict, Tamansari, Bogor Regency, West Java, 16610, IndonesiaView Hotel Details
Leuweung Geledegan Ecoldge
Leuweung Geledegan EcoldgeLeuweung Geledegan EcoldgeLeuweung Geledegan Ecoldge
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Leuweung Geledegan Ecoldge Guest Reviews

3.8/5
Good
23 review
Verified reviews
Location4.1
Amenities3.4
Service3.8
Cleanliness3.8
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Positive reviews(19)
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Negative reviews(4)
ElsaDL
Executive Suite
Stayed in Feb 2024
Family
8 review
4.2/5
Very Good
Posted on Mar 13, 2024
We came here because we wanted a different experience. This was the first time we tried Glamping and I didn’t want anything too challenging because we have small kids and elderly together with us. The tent was very interesting and spacious. However, it was weird that electric kettle Was not available in every room because I think it was very needed. It was stated that food and beverages from outside were not allowed, but I found several families bringing with them, rice cooker, grill and portable stove. This was annoying because we were looking forward for the Bonfire experience and this family was occupying the bonfire area and cook dinner and eating so we didn’t feel comfortable to stay around. Fortunately, there was another bonfire area that was lit and we could join that one. The trip was not perfect because we had read on the reviews and also watched videos and YouTube Saying that this hotel had an area for canoeing and the kids was very excited for that. But unfortunately, the area looked very unkempt and the canoe was not available anymore. Same goes for the ATV. My husband was looking forward to try the ATV adventure that he had seen Advertised on YouTube. But when we got there and asked the front office, the ATV adventure was also closed. So the only attractions that are still available, only the swimming pool and bonfire, nothing much, but all in all we were quite satisfied with the stay And we probably will look again in the future when we want to try relaxing from city life.
6/7
Response from Property: Dear Ms, ElsaWarm greetings from Leuweung Geledegan Ecolodge.We, as managers of the Leuweung Geledegan Ecolodge, would like to thank you for your trust in choosing our resort to stay during your visit in Bogor. On this occasion we also apologize for several inconvenience that made your experience less pleasant. Further action has been taken, so that it does not happen again and we will be even better in the future. Thank you for your attention.Sincerely,ManagementLeuweung Geledegan Ecolodge
Guest User
Executive Suite
Stayed in Jul 2024
Family
2 review
3.5/5
Posted on Aug 11, 2024
Do not expect the room's cleanliness to be in tip top condition cause you are going to find random stains on the bedsheet, and the towels they provide definitely have seen better days. Overall experince, it was not bad, despite the negatives my family and I had a rather pleasant stay.
Response from Property: Dear our valued guestGreetings from Leuweung Geledegan Ecolodge.We, as managers of the Leuweung Geledegan Ecolodge, thank you for your trust in choosing our resort to stay during your visit in Bogor. On this occasion we also apologize for several inconvenience that made your experience less pleasant, we also really appreciate the suggestions and criticisms you have provided we will convey it to management to improve our quality in the future. Thank you for your attention.Sincerely,ManagementLeuweung Geledegan Ecolodge
shofadr
Stayed in May 2023
Family
3 review
4.0/5
Very Good
Posted on Jun 5, 2023
Overall okay, tapi oh tapi gada sinyal + wifi lemah. Sad betttt. Kayanya better kalo kesini jangan pas holiday seasons yaa biar bisa hikmat healingnyaa wkwkw🫶🏻
Response from Property: Tamu kami yang terhormat,Salam hangat dari Leuweung Geledegan Ecolodge.Terima kasih banyak telah meluangkan waktunya untuk berbagi pengalaman selama menginap di Leuweung Geledegan Ecolodge. Dalam kesempatan ini juga kami mohon maaf atas ketidaknyamanan anda selama menginap di resort kami, masukan saran serta kritik dari anda akan segera kami tanggapi dan ini akan menjadi bahan masukan yang sangat berguna bagi kami dikemudian hari untuk perbaikan kualitas pelayanan dan kebersihan resort kami, Terima kasih atas perhatiannya..Salam Hormat,ManagementLeuweung Geledegan Ecolodge
Diky Maulana
Stayed in Apr 2022
Couples
1 review
4.0/5
Very Good
Posted on May 29, 2022
Good place for hillinggg
Response from Property: Dear Mr, Diky MaulanaWarm greetings from Leuweung Geledegan Ecolodge.Thank you for sharing your pleasant experience while staying at Leuweung Geledegan Ecolodge. We are waiting for your next arrival with family and friends to return back to feel a new experience on your next visit. Sincerely,ManagementLeuweung Geledegan Ecolodge
Anonymous User
Lodge C
Stayed in Feb 2023
Travel with friends
3 review
1.0/5
Posted on Mar 12, 2023
Not comfortable
Response from Property: Dear our valued guest,Warm greetings from Leuweung Geledegan Ecolodge.We, as managers of the Leuweung Geledegan Ecolodge, would like to thank you for your trust in choosing our resort to stay during your visit in Bogor. On this occasion we also apologize for several inconvenience that made your experience less pleasant. Further action has been taken, so that it does not happen again and we will be even better in the future. Thank you for your attention.Sincerely,ManagementLeuweung Geledegan Ecolodge
Anonymous User
Lodge C
Stayed in Mar 2024
Family
62 review
3.2/5
Posted on Apr 12, 2024
It's a nice place to get away from the city, the atmosphere is natural and the air is cool because there are many trees. In terms of location, it's a resort, but there are some things that need to be improved, such as service. For example, the wifi speed is very slow, you have to be prepared in this case. There is not much TV broadcasting, and a lot of black ants enter the room. It is not allowed to bring food from outside, but the taste of the food should be improved (not just expensive, but ordinary taste). Breakfast is only available until 10 o'clock, but after 10 o'clock, even if you order, the restaurant is unwilling to receive guests, with the excuse that it is only open from 6-10 am. What about people who want to eat after this time? There are only 3 plugs in the room (it is recommended to borrow or bring from home), the towels are not clean and broken, the breakfast standard (vermicelli is overcooked, the cups are not suitable (there are souvenir cups), the omelette was ordered but never came (the reason is that it was busy).
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6/13
Response from Property: Dear Guest Warm greetings from Leuweung Geledegan Ecolodge. Thank you very much for taking the time to share your experience at Leuweung Geledegan Ecolodge with us. We would also like to apologize for the inconvenience caused to you during your stay at our resort. We will respond to your suggestions and criticisms immediately, which will be very useful for us to improve the service quality and cleanliness of the resort in the future. Thank you for your attention.. Regards, Management Leuweung Geledegan Ecolodge
Guest User
Lodge C
Stayed in Dec 2023
Family
2 review
4.2/5
Very Good
Posted on Feb 7, 2024
Exciting glamping experience
Original TextTranslated by Google
Response from Property: Tamu kami yang terhormat,Salam hangat dari Leuweung Geledegan Ecolodge.Terima kasih sudah berbagi pengalaman menyenangkan anda selama menginap Leuweung Geledegan Ecolodge. Kami menunggu kedatangan anda kembali bersama keluarga dan teman – teman untuk kembali merasakan pengalaman baru saat datang kembali ke resort kami.Salam Hormat,ManagementLeuweung Geledegan Ecolodge
Anonymous User
Lodge A
Stayed in Feb 2024
Family
305 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Those who want to try glamping types can stay here, it's great to get promos from Trip
Original TextTranslated by Google
Response from Property: Tamu kami yang terhormat,Salam hangat dari Leuweung Geledegan Ecolodge.Terima kasih banyak atas waktunya untuk meluangkan waktu anda menulis penilaian yang sangat baik mengenai pelayanan resort kami, kami sangat menghargai anda yang telah memilih Leuweung Geledegan Ecolodge sebagai tempat menginap selama berkunjung di Bogor, dan merupakan suatu kebahagiaan bagi kami mengetahui bahwa anda merasa puas atas pelayanan resort kami. Semoga kami bisa kembali menyambut kedatangan anda di Leuweung Geledegan Ecolodge.Salam Hormat,ManagementLeuweung Geledegan Ecolodge
Guest User
Lodge C
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Friendly service and never get bored of coming back again
Original TextTranslated by Google
Response from Property: Dear valued guest, Warm greetings from Leuweung Geledegan Ecolodge. Thank you very much for taking the time to write a very good review of our resort service, we really appreciate you choosing Leuweung Geledegan Ecolodge as your place to stay during your visit to Bogor, and it is a pleasure for us to know that you are satisfied with our resort service. Hopefully we can welcome you back to Leuweung Geledegan Ecolodge. Best regards, Management Leuweung Geledegan Ecolodge
DP Traveller
Lodge C
Stayed in Dec 2022
Family
8 review
2.5/5
Posted on Feb 15, 2023
I rarely give reviews below 3, and after weighing I still have to provide a review so that it becomes a lesson for hotel management so that it can improve and be much better in the future. Minuses: - Room Cleanliness: Insufficient, because the sheets have lots of stains. Actually, I don't feel comfortable, just seeing the children and nephews who are small are happy, so I'm happy too. Feel at home staying 1 night at this ecolodge. - Those who want calm and silence, can't get it here. The material for the walls of the room is a kind of tarpaulin, so sounds from outside can be heard clearly. I am aware that this concept is 'glamping' or 'glamour camping' so don't expect the walls to be like a building. It's just that, right next to our room, there was construction going on, so you can imagine what the noise was like, from the sound of construction to the sound of the workers. Even when taking a shower and * sorry for defecating, the sound of the handyman next door is very clear, making it very uncomfortable. It was as if they also heard, because when my sister called me from her position on the bed and my position was on the toilet when I answered and chatted a little with my sister, the sound of the handyman was silent, who had been talking as if they were listening to our conversation. So it's not very private. - The path to the ecolodge, which is very dark at night. There was no explanation, when it was conveyed to the receptionist when checking out they only smiled and nodded. Actually all the staff are super friendly, only the hotel is lacking. - You are not allowed to bring food from outside, seen from the sign that is displayed from the entrance and also informed on the official Instagram account. It's quite funny, my experience is staying in 5-star hotels in the same class as Intercon**n***al, Hil**n, Raf*l**s, Shang**l*, I can receive food ordered via ojol and it can also be deposited at security. I thought maybe because this ecolodge has a coffee shop & restaurant for the public. But on second thought, star hotels also have restaurants and coffee shops, but that doesn't prohibit bringing food from outside. Amazed. - The main line from the ecolodge exit is closed. This point really disappointed me. Why didn't the hotel notify far before check out time that at 12 noon / at check out time, the main road in front of this ecolodge was being cast????? Highlighted, yes, at check out too! As a result, guest cars that were already at the CO piled up at the exit gate. It's complicated in the exit area, directed to an alternative road by the hotel, but it's very steep. Until a car gave up and came back, they said the car tires were just spinning in place because they were stuck on the ground. I am attaching this documentation. When the guests were queuing on the alternative route, we were all nervous. Please be worried, when the car is pushed up there are a lot of people because it is on a steep dirt track. How about an inn that claims "glamour" 4 stars "with a 5-star view at street prices" like that, don't give notice to the guests first. Those who wanted to relax felt refreshed when they came home, but when I checked out I became restless. Please management pay attention to things like this. I thank the local residents, guests, maybe there are hotel staff who have helped push our car up the steep ground. plus: - Infinity swimming pool with views of green trees - Affordable price, for family capacity, with a Type Lodge room C (capacity of 6 adults & 3 queen beds)
Original TextTranslated by Google
6/7
Response from Property: Our esteemed guest, Warm greetings from Leuweung Geledegan Ecolodge. We, as the managers of Leuweung Geledegan Ecolodge, would like to thank you for your trust in choosing our resort to stay during your visit to Bogor. On this occasion we also apologize for several things that have caused you trouble. If your experience was unpleasant, further action has been taken so that it doesn't happen again and we can do better in the future. Hopefully we can again welcome you and your family to Leuweung Geledegan Ecolodge, if you need help for your next visit, don't hesitate to contact us directly. Best regards, Management of Leuweung Geledegan Ecolodge
Guest User
Lodge B
Stayed in Feb 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 5, 2024
The service is fast and the place is clean
Original TextTranslated by Google
Response from Property: Tamu kami yang terhormat,Salam hangat dari Leuweung Geledegan Ecolodge.Kami berterima kasih karena anda telah memilih resort kami sebagai tempat menginap anda selama anda berlibur di Bogor. Kami sangat senang sekali anda mendapatkan pelayanan yang memuaskan selama menginap di resort kami, Kepuasan anda adalah prioritas bagi kami, semoga kami bisa menyambut kedatangan anda kembali di Leuweung Geledegan Ecolodge.Salam Hormat,ManagementLeuweung Geledegan Ecolodge
irfan f
Lodge A
Stayed in Dec 2022
Family
1 review
3.7/5
Posted on Jan 15, 2023
It's great for refreshing
Original TextTranslated by Google
Response from Property: Tamu kami yang terhormat Mr, Irfan. FSalam hangat dari Leuweung Geledegan Ecolodge.Terima kasih sudah memilih Leuweung Geledegan Ecolodge selama kunjungan anda di Bogor. Semoga kami bisa kembali menyambut kedatangan anda Leuweung Geledegan Ecolodge. Salam Hormat,ManagementLeuweung Geledegan Ecolodge
AyuTia
Lodge A
Stayed in Jul 2023
Travel with friends
118 review
5.0/5
Outstanding
Posted on Aug 24, 2023
Mantapppppppppp, cool, very fun, vgtdhktfhydgjggn
Original TextTranslated by Google
Response from Property: Dear Guest Ms. Ayu Tia Warm greetings from Leuweung Geledegan Ecolodge. Thank you for sharing your pleasant experience during your stay at Leuweung Geledegan Ecolodge. We look forward to welcoming you back with your family and friends to experience a new experience when you come back to our resort. Best regards, Management Leuweung Geledegan Ecolodge
Guest User
Lodge C
Stayed in Nov 2022
Family
1 review
4.2/5
Very Good
Posted on Dec 26, 2022
Beautiful view...good for healing...just the food is not tasty and the price is a bit expensive because it doesn't match the taste...
Original TextTranslated by Google
Response from Property: Tamu kami yang terhormat,Salam hangat dari Leuweung Geledegan Ecolodge.Kami berterima kasih karena anda telah memilih resort kami sebagai tempat menginap anda selama anda berlibur di Bogor. Pada kesempatan ini kami juga ingin menyampaikan permohonan maaf atas ketidaknyamanan yang anda alami di resort kami, informasi serta kritik yang anda sampaikan akan digunakan sebagai evaluasi bersama dengan tim kami umtuk memperbaiki kualitas pelayanan kami di kemudian hari. Semoga kami dapat menyambut anda kembali bersama dengan teman atau keluarga untuk kembali merasakan pengalaman baru saat datang kembali ke resort kami.Salam Hormat,ManagementLeuweung Geledegan Ecolodge
Guest User
Stayed in Apr 2022
Family
1 review
5.0/5
Outstanding
Posted on May 28, 2022
Cleanliness and service is ok. Suggestion: the room is hot even though it has AC, maybe the AC capacity is small compared to the volume of the room or because of the influence of the hot room wall material
Original TextTranslated by Google
Response from Property: Tamu kami yang terhormat,Salam hangat dari Leuweung Geledegan Ecolodge.Kami mengucapkan banyak terima kasih atas kepercayaan anda memilih resort kami untuk menginap selama berkunjung di Bogor. Dalam kesempatan ini juga kami mohon maaf atas ketidaknyamanan anda selama menginap di resort kami, kami juga sangat mengapresiasi saran dan kritik yang anda berikan untuk meningkatkan kualitas kami dikemudian hari. Terima kasih atas perhatiannya.Salam Hormat,ManagementLeuweung Geledegan Ecolodge