How ordinary. Despite the glowing description on the website, and *******, we found this hotel to be your typical convention center. The entry and exit floor, street level, was dirty, gum covered tile, cigarette butts everywhere, The second floor front desk is small and ill placed off to the right as you exit the escalator and not even visible from the elevators. Front desk staff seemed very indifferent except for KIM, who was very polite and friendly. We were “gifted” a $15 daily food credit and we applied it to our overpriced breakfast on two occasions. After that we sought breakfast elsewhere for the duration of our stay. On Thursday and Friday we found ourselves walking through the displays for a Hematological convention, the only way to access the elevators! The only positive thing I can add is that the Concierge staff was very helpful and friendly, and the view from our eighth floor room was nice. The room itself was very average. Accessories such as the coffee maker were all stuffed into the TV console, making it appear that the room was not used in awhile. The room was clean and comfortable with nice amenities such as shampoo, conditioner, body wash, and body lotion.
