Guam Plaza Resort

We booked last minute for this hotel. I heard this hotel is the oldest hotel on Guam so I wasn’t really sure how it is but they renovated the rooms and facilities. We stayed 7th floor at phase 3 building which was newest I believe. The rooms was bigger than other hotel rooms. Comfy bed, nice amenities and most impressed thing was service was excellent‼️. The front desk staff were so friendly and professional , and mostly house keeping staff who always delivered what we requested. Overall, I would give them 5 stars 🌟 ⭐ 🌟 ⭐ 🌟 👍 Keep up the good work ‼️‼️‼️

Location of the hotel is great. Lots of restaurants and food options within walking distance. But the service of the hotel is just bad! They do not clean your room everyday and you need to ask for room cleaning service! I have been to many countries and even under developing countries with 3 star rated hotels, clean the room everyday without fail. They do not top your water, only 2 x 500ml water bottle for my 3 nights stay. Although the bed linens and pillows are clean, i found empty plastic bottles, thick later of dust under the bed and sofa. An old pair of bed room slippers covered with dust underneath the bed. The TV, is really tiny with resolution similar to the cathode ray TV back in the 90s. The Korean staff are very polite, but the non Korean staff are less helpful and certainly not as friendly.

I enjoy the stay very accessible for everything.

Great location and friendly staff :) It’s really convenient for access everywhere. 5 min to the beach, ABC mart, some restaurants and bus stops. As this price, I think it’s really great!