Mazzarò Sea Palace - the Leading Hotels of the World

This was the one of the best hotel stay’s that I have ever had. The concierge and front desk personnel were extremely kind and helpful. Also the location of the hotel was amazing, we were a 3 min walk from the cable car that goes into the city center. The hotel is right on the beach which is so convenient. I could go on and on about how wonderful our stay was!!

Great stay Really great property and enjoyed our visit at the Mazzarò Sea Palace. Big shout out to Carmen from housekeeping that took extra good care of us and Salvatore on the beach who made things perfect! Loved the place so much! One thing I think people should know about when you travel to nice hotels in Sicily and this one in particular. They now add 15% gratuity and mention it as optional if you eat at the restaurants. Additionally, upon check out, they sum up a tip of 5 percent of total bill for a tip for all the staff. In essence you tip on top of tips. You can opt out of that or select another amount but it would be great if it was advised upfront as I’ve grown accustomed to tipping staff directly or house keeping directly. One then finds themself tipping at lunch/dinner then again having an amount pegged at end of stay by the property. They then tell you it’s optional. Not sure if the staff receives or if it goes to the top of the chain. Overall great stay but people should know about gratuity being baked in or proposed in final bill.

Our stay was spectacular. The hotel is very nicely situated with great access to the cable car to Taormina Centro while being right on the sea. But what was really fantastic were the staff/service. They were exceptional. Best staff I have ever encountered. They made our visit extra special.

World class hotel. Location is superb. Breakfast was fantastic. Dinner location (same as breakfast) can’t be beat but would eat elsewhere- there are so many options in Taormina. A true treat and staff couldn’t have been more accommodating. Bravo!

This hotel is top notch along with the food and service. It ia only a two minute walk to the cable car up to Taormina. Breathtaking views! Thank you for a wonderful experience!

you can see beautiful view from the room and meet very kind hotel stuffs. we loved especially breakfast we had in front of beach. when we asked room services, our room phone did not answer.