9a. Av. Sur Prolongación #382 Col, Teofilo Acebo, 30795 Tapachula de Córdova y Ordóñez, Tapachula, Chiapas 30795, MexicoView hotel details
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1 night
Guest Reviews of One Tapachula
8.3/10
Very good
103 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities8.3
Service8.2
Cleanliness8.3
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All reviews(103)
Positive reviews(5)
Negative reviews(2)
Guest User
Superior Room, 2 Twin Beds
Stayed in Mar 2024
Family
2 reviews
6.5/10
Posted on Apr 23, 2024
The room is average, and the service attitude of the front desk clerk is very discriminatory against Chinese people.
Original textTranslated by Google
😇 Waiting😇
Superior Room, 2 Twin Beds
Stayed in Jan 2024
Business traveller
9 reviews
2.0/10
Posted on Mar 7, 2024
We were not allowed to check in before 3 o'clock. Maybe we were dressed casually. They confirmed again and again whether I was staying at the hotel. They showed me the order and said I had to wait until 3 o'clock. I arrived at the hotel at 11 o'clock. The first time I asked how much I could pay for early check-in, they said more than 800 pesos, so we went to eat. After dinner, we came back at 2:20 and asked how much I could pay for early check-in. They said more than 900 pesos. The service was very bad, the hygiene was also very poor, there was a smell, and all the windows of the rooms were closed.
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Guest User
Superior Queen Room
Stayed in Aug 2023
Solo traveller
1 reviews
2.0/10
Posted on Nov 26, 2023
Very poor, small room with no ventilation. The efficiency is low. It took almost an hour to check in.