Hilton Garden Inn Tbilisi Riverview Reviews

Response from Property: Dear Valued Guest,Thank you very much for sharing your feedback and for highlighting the good value of our hotel, as well as the cleanliness of our gym and overall facilities.I am truly sorry to learn about the issue with the phone in your room. Please accept my sincere apologies for this inconvenience — this is certainly not the experience we aim to deliver. I have shared your comment with our technical team to ensure this is addressed and prevented in the future.Thank you once again for your understanding, and we truly hope to have the opportunity to welcome you back for an even smoother stay next time.Warm regards,Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview

Response from Property: Dear Xiaogracetai,Thank you very much for taking the time to share your detailed feedback. I’m delighted to hear that you enjoyed your terrace room and the beautiful sunset and river views, it’s truly a special experience.I also appreciate your kind words about our front desk team and the convenience of our facilities, including the laundry room and ATM, which are designed to make our hotel comfortable for travelers.Thank you as well for your honest comments regarding the restaurant and service speed. Your feedback is important to us, and I have shared it with the relevant team to ensure we continue improving both the quality and efficiency of our service.We truly hope to have the opportunity to welcome you back again and provide you with an even better overall experience.Warm regards,Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview

Response from Property: Dear Valued Guest,Thank you very much for your feedback. I’m pleased to hear that you enjoyed the environment of our hotel.We hope to welcome you back to Hilton Garden Inn Tbilisi Riverview again in the future.Warm regards,Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview

Response from Property: Dear Valued Guest,Thank you very much for your kind words. It truly means a lot to us to be considered one of the best hotels in the area.My team and I look forward to welcoming you back to Hilton Garden Inn Tbilisi Riverview again very soon.Warm regards,Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview

Response from Property: Dear Guest,Thank you for your kind and detailed feedback! We're thrilled to hear you enjoyed the beautiful views from the 10th floor and that the cleanliness and comfort of your room and bathroom met your expectations.It’s especially rewarding to know our team made you feel welcome and at ease throughout your stay.We truly appreciate your comments and hope to have the pleasure of welcoming you back again soon!Warm regards,Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview

Response from Property: Dear JL TRIP.COM,Thank you very much for sharing your feedback. I’m delighted to hear that you enjoyed the excellent view from your balcony — it’s truly one of the special features of our hotel.I also appreciate your comment regarding the location. While we are slightly removed from the historic city center, many of our guests value the peaceful riverside setting, and we are happy to assist at any time with transportation options or recommendations to make getting around the city easy and comfortable.We hope to have the pleasure of welcoming you back again in the future.Warm regards,Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview

Response from Property: Dear Valued Guest,Thank you very much for sharing your feedback. I’m pleased to hear that you enjoyed our new hotel and that everything about your stay was otherwise lovely.I also appreciate your honest comment regarding the location. While we are not directly on Rustaveli Avenue, many of our guests value the calm riverside setting and the easy access to the city by taxi or public transport. That said, I fully respect your preference and thank you for sharing it with us.Should your travels bring you back to Tbilisi in the future, my team and I would be happy to welcome you again.Warm regards,Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. I’m truly sorry to read about the cleanliness issues you experienced in your room, particularly in the bathroom. This is certainly not the standard we aim to deliver, and I fully understand how disappointing this must have been.Please accept my sincere apologies for this oversight. Your comments have been shared with our housekeeping team to ensure closer attention to detail and to prevent such situations in the future.Thank you as well for your note regarding breakfast. We appreciate your honesty, as it helps us continuously review and improve our offering.I regret that your experience did not fully meet your expectations and wish you all the best in your future travels.Warm regards,Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview

Response from Property: Dear Guest, Thank you so much for your kind words! We’re delighted to hear you had a wonderful stay and enjoyed the comfort of your room along with the beautiful river view.A special thank you for recognizing Nini at the front desk — she’ll be so happy to know she made a positive impact on your experience.We truly appreciate your feedback and hope to welcome you back again soon! 😊Warm regards,Karoly LakatosGeneral Manager

Response from Property: Dear Guest,Thank you very much for your kind words. I’m truly pleased to hear that you had a lovely stay and that our team’s warm, friendly, and helpful service made a positive impression on you.My team and I would be delighted to welcome you back to Hilton Garden Inn Tbilisi Riverview again in the future.Warm regards,Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview

Response from Property: Dear Valued Guest,Thank you very much for your kind feedback. I’m delighted to hear that you appreciated the friendliness of our team and the quality of our room cleaning service.My team and I truly hope to welcome you back to Hilton Garden Inn Tbilisi Riverview again very soon.Warm regards,Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview