Hotel Austin Paradise

Hotel Austin Paradise Reviews

Hotel Austin Paradise

85 & 87, Jalan Mutiara Emas 10/19, Taman Mount Austin, Tebrau, Johor, 81100, MalaysiaView hotel details
Hotel Austin Paradise
Hotel Austin ParadiseHotel Austin ParadiseHotel Austin Paradise
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Guest Reviews of Hotel Austin Paradise

7.8/10
Good
505 review
Verified reviews
Location8.3
Amenities7.3
Service7.7
Cleanliness7.8
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All reviews(505)
Positive reviews(464)
Reviews with photos/video(136)
Too noisy(36)
Great value for money(31)
Convenient parking(16)
Convenient for shopping(14)
Near shopping area(12)
Clean bathrooms(8)
Perfect for business trips(7)
Nice toiletries(7)
Negative reviews(41)
Anonymous User
Executive Deluxe Room
Stayed in Nov 2025
Travelling with friends
12 review
6.0/10
Posted on Jan 12, 2026
The room felt a bit dated, and the amenities were quite basic. Soundproofing could be better, as noise from the hallway was noticeable at night.
Kenny2887
Superior Deluxe Room (No Window)
Stayed in Nov 2025
Travelling with friends
19 review
8.0/10
Very good
Posted on Dec 8, 2025
The service was very attentive, and I really liked the atmosphere here. The room was also quite good, though the AC was a bit old, but overall it was acceptable. There are also many good food options nearby, so you won't go hungry if you're looking for a late-night snack.
Original textTranslated by Google
Response from Property: Dear Kenny2887, thank you for sharing your experience, we’re happy you enjoyed the attentive service, pleasant atmosphere and nearby food options, and we appreciate your understanding regarding the air-conditioning.
Guest User
Superior Deluxe Room (with Window)
Stayed in Oct 2025
Solo traveller
5 review
8.5/10
Very good
Posted on Nov 16, 2025
It’s nice that they added a fridge in the room. Though the counter top is a bit high because of the additional vault and fridge, it also very tiring to the arms. It would be better if they also adjust the height of the chair.
Response from Property: Dear Guest User, thank you for your detailed comment and we’re glad you appreciated the added fridge, and we’ll look into adjusting counter and chair height for better comfort.
Guest User
Superior Deluxe Room (No Window)
Stayed in Sep 2025
Travelling with friends
6 review
8.0/10
Very good
Posted on Dec 12, 2025
The location is not bad, but there are several issues with the hotel. The walkway has an unpleasant smell, and some rooms don’t even have a chair. There are also very few charging plugs available. When there were problems with the room, it was difficult to request a room change. The hotel should keep a few standby rooms available so that guests with issues can be moved easily.
Response from Property: Dear Guest User, thank you for your detailed review; we appreciate your comments on the location and facilities, and we apologise for the inconvenience caused by room amenities and odour issues, which will be reviewed for improvement.
Anonymous User
Executive Suite
Stayed in Sep 2025
Family
5 review
8.0/10
Very good
Posted on Oct 11, 2025
Nice and pleasant location. Eateries and massage shop is within walking distance. Except there is no convenient store and the sound insulation is quite bad. My husband couldn't sleep well due to traffic. Otherwise, all is good. Wil come back to stay here again.
Response from Property: Thank you Anonymous User for your detailed feedback. We’re glad you liked the location and nearby amenities. We’ll look into improving sound insulation for a quieter stay next time.
Guest User
Superior Deluxe Room (No Window)
Stayed in Sep 2025
Travelling with friends
9 review
7.5/10
Posted on Oct 4, 2025
Room is spacious and clean. Quite a few food options near hotel. Room did not have hair dryer.Overall good for short stay.
Response from Property: Thank you for your review. We’re happy you found the room spacious and clean with food options nearby. We take note that there was no hair dryer and will look into adding more room amenities.
Guest User
Superior Deluxe Room (No Window)
Stayed in Aug 2025
Couple
25 review
8.5/10
Very good
Posted on Sep 21, 2025
Location okay. Food and shop within walking distance. But walls very thin, next door talking can hear.
Response from Property: Dear Guest, thank you for your review. We’re glad you liked the location, and we’ll work on reducing noise between rooms.
serene87
Executive Superior
Stayed in Nov 2025
Travelling with friends
19 review
10/10
Outstanding
Posted on Dec 17, 2025
hotel clean and nearbly have many shop
Response from Property: Dear serene87, thank you for your excellent rating and kind words; we are delighted to hear you enjoyed the cleanliness and the convenience of nearby shops.
Brandon 79
Superior Deluxe Room (No Window)
Stayed in Dec 2025
Business traveller
39 review
7.0/10
Posted on Jan 22, 2026
Worth for price
Zhihao91
Executive Deluxe Room
Stayed in Aug 2025
Couple
16 review
8.0/10
Very good
Posted on Sep 20, 2025
Decent location with good food choices around, very price worthy given the rates
Response from Property: Dear Zhihao91, thank you for your review. We’re glad you enjoyed the location and nearby food options, and found it good value.
Sharkdodo99
Superior Deluxe Room (No Window)
Stayed in Aug 2025
Couple
9 review
8.5/10
Very good
Posted on Sep 8, 2025
The overall stay is acceptable. Suitable for those that plan to stay one night.
Response from Property: Dear Chin Shen, thank you for your review. We’re glad your stay was acceptable and suitable for a short stopover.
SharonChoong
Executive Deluxe Room
Stayed in Jul 2025
Couple
16 review
8.0/10
Very good
Posted on Aug 10, 2025
A Simple hotel for a short stay. Parking is available by the street. Nearby has hot pot restaurant, and opposite the hotel has more selections.
Guest User
Executive Deluxe Room
Stayed in Oct 2025
Couple
3 review
7.0/10
Posted on Jan 16, 2026
Worth it for short vacaya
Guest User
Superior Triple Room
Stayed in Jun 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Jul 20, 2025
Pleasant stay . Will come back again. The check in was fast and room is clean . I has good night rest
Response from Property: Dear Guest, thank you for your positive review. We’re delighted to know you had a pleasant stay and enjoyed the clean room and smooth check-in.
alexsun123
Superior Deluxe Room (No Window)
Stayed in Jun 2025
Travelling with friends
86 review
6.0/10
Posted on Jul 18, 2025
Cheap budget hotel abit far from Mount austin Central area will stay again if price is reasonable