This was a good base for our trip to Kempton Park races and would work equally well for local area and London also. Short walk to the rail station bus services, the high street and the river. Quiet overall, some plane noise but this never bothers us, though we had a lot of odd clicking and knocking noises in the room and the position of the bathroom so light shines directly on the bed contributed to a poor sleep. Sizeable and generally comfortable room. We had dinner, which was fine if not exciting, and Jane was very welcoming and friendly. Indeed, all staff were pleasant and efficient.