Nirvana Dolce Vita - Ultra All Inclusive

The hotel in Kemer provides a serene location amidst mountains and pine forests. It features diverse amenities and highly praised staff for their professionalism, friendliness, and attentive service.

Our family (4 adults and a child) returned to Nirvana Dolce Vita for the third time, drawn by its private beach and beautiful sea views. We booked a two-week stay, but regretfully, this experience was nothing like our previous visits. Overcrowded and Underwhelming October typically marks the end of the season, but the hotel was overcrowded, making this year’s experience far more frustrating than in the past. Despite being repeat guests, we found ourselves disappointed at nearly every turn. Rooms: Outdated and Noisy We arrived early and had to wait a long time for our rooms to be cleaned. When they were finally ready, no one informed us, and we had to inquire ourselves at the reception. The room we were given was on the first floor, facing a stone-covered balcony rather than the sea. Worse, one of our rooms was located near an area where concerts and discos are held at night, making it extremely noisy. After two days, we were moved to a quieter, higher-floor room, closer to the one we stayed in during our last visit. However, the rooms themselves are badly in need of renovation. Many items were broken, and the bathroom had visible mold and a damp smell. Housekeeping was subpar throughout our stay, with noticeable cleanliness issues. Food: Disappointing and Unsanitary The food this year was a major letdown. It was tasteless, lacked variety, and unfortunately, every member of our family experienced stomach issues during our stay. The service at the dining areas was unhelpful at best—staff members were not very friendly, and we often found it faster to bring something ourselves. Meal times were chaotic, with long queues and trays often empty when we reached the buffet. Finding a table was also difficult, and even simple requests like water for our child were ignored or delayed. On several occasions, we had to ask for basic items like teaspoons, and sometimes they never arrived. Once I requested a dirty spoon to be replaced, and the waiter never returned. Additionally, one of the recently renovated restaurant halls was constantly filled with flies, making the dining experience unpleasant. We also noticed that the white wine served at the general restaurant tasted completely different (and much worse) than the same brand served from the same bottle at their other restaurants, Fellini and Sea Club. Health and Hygiene: Serious Concerns Perhaps the most concerning issue was the hotel’s unsanitary conditions, which seemed to contribute to the spread of rotavirus. Within the first week of our stay, all of us, including our child, fell ill, which ruined what should have been a relaxing vacation. This wasn’t the first time we’ve encountered illness during a stay at Nirvana Dolce Vita, but it was the most significant. We travel an lot and have never had such health issues at other hotels, particularly when traveling with a child. Housekeeping: Inconsistent and Inadequate While towels were changed regularly, and bed linens replaced upon request, c