The Muse Boutique Hotel Tel Aviv

My recent stay at the Hotel Muse in Tel Aviv was, without a doubt, the worst hotel experience of my life. I would strongly advise against anyone choosing to stay here. Firstly, the room was not soundproof, and I could hear everything going on inside and outside the hotel, making it almost impossible to get a good night's sleep. Many other guests complained about this as well, so it was not an isolated issue. Secondly, the staff at the hotel were incredibly rude and unprofessional. However, the worst experience I had was when the owner called me a thief over the phone, accusing me of not paying the VAT, despite having a clear invoice that showed I had paid. He even instructed the receptionist to call the police and block my key card, even though I had yet to check out. It was a horror show that escalated in front of all the other hotel guests during breakfast. Even if the hotel thought I was wrong, this is not an acceptable way to behave. And to add insult to injury, the total amount in dispute was only about 50 euros. Sadly, I also saw similar treatment towards other guests during my stay.

This was our second time staying at Muse. Great hotel, with a perfect location. Close to all transport, a 2 min walk to the beach area and loads of dining options within a few minutes. A 15 min ealk toi Disengoff and Carmel Market. You can't get better. The hotel is small and intimate. A great breakfast is served and it has adequate amenities. The rooms are quite small but very comfortable and clean. We'd definitely recommend it and the rates were very competitive for TLV hotels

Nice boutique hotel. Room was suprisingly spacious with enough hanging and shelves. Complimentary coffee, water and chocs. Shower good size, slippers and bathrobe. no amenities to speak of. Breakfast is fab! The buffet selection is great and the additional personal.order is a nice touch. Good location for the beach and buses.

It was second time for as Love it more now Great breakfast love it The stuff have the best service, thanks.

Great stay in a central hotel close to the beach, transports and the mains streets of Tel Aviv

Nice and friendly staffs Good breakfast Very convenient to take bus Near beach and comfortable Room rate is not too high

I always like to support boutique hotels because generally they have great service and are managed by dedicated and friendly staff. I chose this hotel because of the very high reviews and ratings. The location is excellent and a two minute walk to the main beach areas in Tel Aviv. It’s close to all the stations and a very short walk to Carmel market and to Dizengoff area The hotel itself is generally very well kept and is a true boutique hotel. Check-in went well and our room was excellent, very good size and we were generally very happy. The breakfast is absolutely amazing first class in every respect and a huge shout out to the chef and breakfast staff. A big negative from me would be the attitude of some of the front of house staff. I reported our shower was overflowing and the bathroom was flooding on three occasions and no one came to look. Eventually the maintenance staff did arrive they told me that they came previously to check the bath and not the shower. The front of house staff member didn’t seem too bothered initially, and on the third occasion I had to raise my voice and tell him that I was extremely unhappy in the way that he handled this. whilst most of the staff were friendly and proficient, some of them are untrained, and probably too young to be in this kind of position dealing with guests. All in all, this is a good hotel and probably designed to cater for a younger crowd in their 20s and 30s.