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Breakfast

Embassy Suites by Hilton Temecula Valley Wine Country
3.6/5100 Reviews

Embassy Suites by Hilton Temecula Valley Wine Country

Temecula|0.85km from Brainy Actz Escape Rooms -Temecula
I have a terrible experience. From the moment that we entered the room, we already encountered problems. First, the AC automatically turns off and on & it is on fan mode only and sometimes warm air comes out from the vent. We called maintenance several times and the least that they can do is to provide us an electric fan. Due to that problem we were not able to sleep soundly & then around 7:30am someone called us and reminding us about trash. I was half awake I can’t understand what she just told me because my sleep was bothered. My spouse called them again just to verify what was the call all about and she said that it was a mistake. I called back again because I got so upset that they bothered my sleep basically for nothing. ( which caused me a terrible headache btw). I asked for the manager, and the one who called was in fact, the manager named Senya I hope the conversation was recorded. Can someone from the upper management pull up the recordings to listen to that call It was a huge frustration. I can’t believe I was already talking to the manager because of poor customer service and lack of empathy. It’s important for upper management to ensure that their staff is trained and empowered to provide excellent service to customers. She offered me points but I didn’t accept that, I don’t need points a sincere apology will rectify things. Will I recommend this hotel to my family & friends, Definitely Not! It is important for hotels and businesses in general to provide excellent customer service experience, as it can greatly impact customer satisfaction and loyalty.

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Top rated hotels in Temecula

Searching for hotels near Brainy Actz Escape Rooms -Temecula? Compare room rates and reviews to find your ideal stay.
Home2 Suites by Hilton Temecula
4.3/598 Reviews
I really don’t understand why this place is rated 2 stars? I’ve stayed at this place twice now and honestly I won’t stay anywhere else. I’ve recommended this place to several of my friends and they have loved their experience as much as I have. Things are going to be different because of COVID, but they make you feel right at home. The staff is very friendly and accommodating. The hotel has the best location spot, you are just far enough away from old town to not get hit with all the drunks, but just close enough to go get drunk. The hotel has waters, Gatorade’s, snacks, heat up meals, and little supplies you might of forgotten on your trip like a toothbrush, for purchase in the lobby. Even though, right now because of COVID picnic style eating isn’t available, the hotel has a breakfast bag for the mornings that you are able to pick up from the hotel lobby and enjoy in your room. They have other amenities in and out of the hotel that I put on my other review. Over all, love this place.
Quality Inn Temecula Valley Wine Country
4.1/5104 Reviews
Stayed here for the Christmas holiday (they are pet friendly) staff was amazing, very welcoming & attentive. Maybe only complaint would be kids above us running around under all night. I love kids but I was tired at midnight…..I think and guests with small children should be placed in a room downstairs. Then the guest next to us had TV in at 3:00 am, waking me and the dogs. Extremely disrespectful. Other than that rooms were clean and beds comfortable.
SpringHill Suites Temecula Valley Wine Country
4.1/597 Reviews
We stayed for 5 nights visiting friends in the area . We golfed at cross creek and enjoyed Wilson winery . Our room was comfortable and the bed was good . Shower was a little aggressive but worked . Wish we would have had more room cleaning once in 5 days was not enough . I know due to covid that has been reduced but our room fees are not reflective of less service . The breakfast was very good and we enjoyed the easy of the morning meal. We had a issues with air conditioner and it was replaced in 10 min This is impressive. We did find the walls quite thin and did hear the guests beside us and the movement above us .
Customer
3.8/5102 Reviews
Let me just say I sometimes stay regularly here. And I’m completely happy with the fair rate and a fresh clean room during the week and I’m always taken care of by Carryssa Sanchez a Guest Service Rep the teams overall customer service is wonderful and makes my lodging choice completely easy .
Rodeway Inn Old Town Temecula
2.9/5101 Reviews
Non-smoking room smelt like cigarettes. Room was disgustingly dirty! Bathroom was gross head cigarette stains on the ceiling walls from when the shower he did everything up. The room smell extremely bad!! There is so much outside activity going on homeless people drug dealers walking around. A few of the guys that were walking around outside kept trying to talk to my children saying hi waving at them winking at them telling them to come over to the vending machines. Had homeless people with all their blankets laying in there! Cigarette butts all outside. It says no animals allowed it smelt like urine outside the rooms and inside the rooms! Rooms need to be definitely updated . Bed sheets were extremely dirty had hair in their dirty feet Marks . The beds are so hard. I don’t even think our room was cleaned the beds were just made there was stuff on the floor from the previous person that stayed there All night long I heard dogs barking in the other room. You always heard people walking by your door touching your door handle talking. It was just an overall extremely bad place we felt unsafe I didn’t even sleep because I felt like I had to stay up and watch my family. Nasty nasty place
Carter Estate Winery and Resort
4.4/5101 Reviews
Plusses: The room was lovely very large and had a lovely view. (Be sure to get a room on the east side as view is better). Minuses: No daily service. Even the breakfast tray was still there when I came back,. Also the television does not go above a certain volume so as not to disturb others. I see that as discrimination against those who are hearing impaired. And the breakfast was so so. Stale pastries. Not fresh baked. Taste like out of a package, Yogurt was good though! There should also be instructions for the buttons for the fireplace and how to work the shower. Still.... I would stay again.

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Temecula Travel Guide

Looking for hotels in Temecula? Trip.com is a great place to start. On Trip.com, it's easy to search for hotels in Temecula. If you travel to United States, visiting Temecula is a good choice. For trips in Temecula, you can choose hotels around the city center or accommodations near popular attractions.

Though there is no civilian airport, it's still easy to take a bus or train to reach Temecula. It's easy to travel by bus in Temecula. There are buses to surrounding cities available every day.

There are 23 hotels in Temecula with excellent service. Temecula has many well-known chain hotels which are suitable for both business trips and vacations. In Temecula, chain hotels such as Ramada are one of the top choices among travelers. Ramada is the top choice of many travelers in Temecula. South Coast Winery Resort & Spa is one of the most popular hotels in Temecula. Many tourists also stay at Ponte Vineyard Inn.

In the city center of Temecula, you'll have easy access to Old Town Temecula. For short trips in Temecula, Temeku Cinemas are all good options. The most popular attractions for tourists in Temecula are Temecula Museum, Pennypickle's Workshop - Temecula Children's Museum, Temecula. With a developed commercial area, visitors can head to Rancho Fruit Market, Vineyard Floral Design, SocalFRESH for a great shopping experience.

Average seasonal TemperatureNight

• Spring: 61.75°F during the day, 47.91°F at night

• Summer: 76.01°F during the day, 59.99°F at night

• Autumn: 88.07°F during the day, 70.25°F at night

• Winter: 66.4°F during the day, 51.91°F at night

Average seasonal Rainfall

• Spring: 30.629921 cm

• Summer: 3.0826774 cm

• Autumn: 1.8385826 cm

• Winter: 14.043307 cm

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