Thermi Hotels with Gym

I stayed in room 202 for 1 night January 1, 2023. My room was located on the main level with a view of the main interstate highway. My bed had 2 twin very comfortable beds that you could push together. There was a TV with remote, small refrigerator, office desk and only a remote control for the heater. I did see a huge black bug crawling on my room floor the next morning. The hotel does have an outdoor swimming pool, free airport shuttle service, bar and restaurant for the morning breakfast. I had to leave very early so was not able to have breakfast. Other food orders are placed at the bar. I had to have the front lobby desk call someone to come to the bar, otherwise no one was manning the bar area. Their Greek lasagna was very good and very filling, highly recommend it. It is a few miles from central Thessaloniki. There is a gas station close by. The hotel main lobby area was very clean, and the staff were very pleasant. Nice short stay.

TERRIBLE CUSTOMER SERVICE, especially from the owner who refused to give us his name, very rude and sarcastic too. They left our family with two young kids of 2 and 4 year old waiting at the airport for OVER AN HOUR. When we booked we stated the time we will be needing a pick up, and on arrival after we collected our belongings we called the place just to be told 30’ delay. After three phone calls and an 90 min WAITING ON THE ROAD with very tired kids we got picked up AT 1AM there was ONLY ONE STAFF for shuttle bus and reception, the owner was just hiding from any responsibility, the place was REVOLTING 🤢 breakfast NOT FRESH and a lady was using her hands to load the cold buffet. HYGIENE DOESNT EXIST. The whole place was covered in filth, and if it wasn’t emergency ,WE would had rather spend the night at the airport ! STAY AWAY FROM THAT SCUM !

Although a little out of the way the hotel is easy to find. There are shops, a pharmacy and a supermarket 8 minutes walk away to meet any needs of small children. The hotel staff are friendly and helpful and the swimming pool is very good. We have been to this hotel before six years ago, so returning here was nice. The only downside, the breakfast did not have as good a selection of fresh fruit or variety of yoghurt. Although I love Greek yoghurt. At the rear of the hotel near our room the staff had taken to dumping any large broken furniture or carpets outside the corridor window. In addition the swimming pool and area opened at 10 am yet clean up preparation of beds and cutting did not start till 10. Other than that the hotel is excellent and should be used by anyone passing this way.

The location of the hotel is very far from the center, but it may be a good choice for those who will use the airport. The hotel had a huge sound insulation problem. We had a hard time sleeping throughout the night. All the noise from the next room and the corridor was coming to our room. There was a constant sound coming from somewhere in the room. We guess it might be a refrigerator. Overall the room cleaning was good but I think the carpets need to be removed. The carpets were not clean, there was hair on them. The beds were comfortable but very squeaky. It was disturbing. Also, the stain on the duvet was unpleasant. The staff was friendly and helpful. We found the breakfast sufficient and liked it.