Hilton Garden Inn Denver/Thornton

Always love this place! The staff, location and having the Italian Steakhouse connected to the property all wonderful!!! Unfortunately when booked, we were not told the pool and hot tub would be down for 3 months for refurbishment. That was a bummer.

The amenities were closed as far as the pool area. Our room 433 was leaking water from the bathroom above us to our shower. When the guest would shower from the room above us their water would leak through the light of our shower . The ceiling had some water bubbles in our bathroom. Everything else was good we just couldn’t use our shower. So at checkout I had to let them know about the issue of our bathroom. Apparently they didn’t know that was going on but it looks like it had been happening for a few days possibly weeks.

Everything in the room was very clean. The staff went the extra to help you with things. The beds were extremely comfortable. I highly recommend staying

The front desk lady was very very sweet. I did filter my search for a pool and hottub but was disappointed. My husband always wants to enjoy that when we stay somewhere. No where on ********** did it tell me it was closed. The front desk lady said they were renovating the area. When we came through the lobby to leave she said she had found some rec centers, which was very kind as most staff would shug and not give a flying f. The hotel smelled wonderful, clean and love their pillows. I went to look for them online, $109.00. And I should learn to call and ask if places pools are open ar the specific the property because this is the second time its happened. Starting to think mcdonalds ice cream distributor owns hotel properties.

Natasha at the front desk at check in and other times was very welcoming, nice, polite and helpful!

Room was very clean and in good order. Staff was helpful and friendly. Dependind on rates, we will make an effort to return. Very quiet.

Staff was excellent. The Junior suite was not ready when we arrived, so they upgraded us to a suite. My family was ecstatic. Great room. The suite was incredible. The room key attached through my cell phone was a very convenient feature. The entire stay was A+++

Breakfast being a separate charge not great. The bed was not comfortable, but the room was clean and the area was nice and safe.

Staff was courteous and room was clean. Shower water pressure was low and not hot though.