Bay la Sun Hotel and Marina - Emaar King Abdullah Economic City

Relax, good location

The hotel staff is probably one of the best . When I wanted things I was not told by anyone “this is not my job”. Everyone was forthcoming All I had to do was to see someone with a name badge of hotel, make a request and done. Here are a few names … Hassan in banquet who ensured our meeting went smooth… he was there at 0745 and carried that energy and smile till 9pm. Also Mahmoud , he eventually knew I wanted fresh ginger tea very frequently. Like a magician he wud see me and make one for me Some more names Abdul Haq , Naushad , Rana, Mostapha, Rami , Zaheer and Naeem with rebeka. Special shout out to Arsalan ! Thanks for the multiplug and almost gifting it to me . I am sorry I forgot the names of the senior managera… just goes to prove how empowering they are and have developed their people Miss their magic now

I would like to take a moment and a few to write a review of a wonderful experience my wife and I had at Bay La Sun. To begin with, we had booked a room with a normal city view from the 14th to 16th July for our 1st anniversary, but due to an extreme rare problem that occurred within KAEC, the hotels and other offices had to shut down those 2 days and we had to return back to our city on the 14th itself. The judgement is not made on the mishaps that happens, but on how they handle the mishaps, the hotel manager Mr. Raed Aljahdali understood the significance of this matter and took care of us really well that he compensated us with a better package the following week from 20th - 22nd July which included a better view (sea and marine view), a honeymoon package, 4 games at the Bay la sun club and a late check out, all of it was free of cost with a variety of delicious breakfast. A very hospitable and a true gentleman who knows how to keep the respect intact of a 5 star hotel which Bay la sun is. Other than him, Mr. Hamza Alghamdi the receptionist, Mr. Feyaz Anver the supervisor of house keeping and Mr. Bachu the house keeping staff had given us a service of a very exceptional one. I would definitely recommend anyone visiting KAEC to stay at Bay La Sun and enjoy the services they give to their customers. Thank you Bay La Sun for a great weekend getaway and a great 1st anniversary my wife and I had.