Hampton by Hilton Tianjin Railway Station Reviews

Response from Property: 謝謝您的認可！出門就能邂逅海河風光，希望動聽的歌聲與美景為您留下美好回憶，期待再次相見！

Response from Property: 非常感謝您全家選擇本店並留下滿分好評！很高興酒店充足的地下車位、優越的地理位置以及海河夜景能讓您滿意。我們緊鄰世紀鐘、解放橋，非常適合遊覽天津。期待您一家人再次光臨，祝您旅途愉快！

Response from Property: 親愛的朋友您好，感謝您分享入住體驗！很開心您覺得酒店位置便利，就在世紀鐘旁，周邊往津灣廣場和解放橋都很方便；也為您在下午溜達時能看到天津大爺跳水的小驚喜感到高興。更感謝您認可我們的親子房升級安排，讓帶娃出行更輕鬆舒心。期待您和家人下次再來，我們繼續為您準備温暖的旅程。

Response from Property: Thank you so much for your incredibly heartwarming perfect review! 🌹 We're so happy that after comparing several Hilton Garden Inn hotels, you specifically chose our hotel for its view. The hotel is located in a prime location, with easy access to nearby attractions. Our spacious rooms and floor-to-ceiling windows offering unobstructed views of the Haihe River are also highlights of our hotel. We are honored to receive your recognition of our excellent service. We will continue to maintain our high-quality rooms and attentive service, and we look forward to welcoming you back to Tianjin so you can once again enjoy these stunning panoramic river views.

Response from Property: 親愛的朋友，十分感謝您的評價！酒店臨近津灣廣場與意風區，出行遊玩很方便。很高興前台 Leo 細緻周到的服務讓您滿意，這份肯定我們會及時轉告他。靜候您再次到訪，祝您旅途愉快！

Response from Property: Dear friend, thank you so much for your detailed and thoughtful review! The room offered a panoramic view, with a distant view of the Ferris wheel at night. The hotel is right next to the Haihe River, and the Italian Style Town is easily within walking distance, making it very convenient for getting around. We are honored that you recognized the overall quality of our hotel. We will continue to improve our services in all aspects and look forward to your next visit to Tianjin to enjoy the scenery of the Haihe River. We wish you all the best!

Response from Property: Thank you so much for your wonderful review! We are delighted that you enjoyed the clean and comfortable rooms, the stunning night views, the delicious breakfast, and the attentive service. Our hotel's proximity to numerous attractions and convenient access to dining, shopping, and other amenities is a major advantage. We are delighted to hear that you will choose our hotel again for your next trip. We will continue to uphold our commitment to quality and look forward to seeing you again. Wishing you all the best!

Response from Property: Thank you so much for your detailed feedback! We are delighted that the Haihe River night view and the clean room provided you with a wonderful experience. We sincerely apologize for the inconvenience caused by the small insects in the room. We have immediately strengthened the disinfection of the rooms and the sealing of doors and windows to prevent such problems from happening again. We look forward to providing you with an even more perfect experience on your next stay. --- Lively Little Huan

Response from Property: Dear Guest, Greetings! We are honored to receive your detailed review! We are delighted to know that you were satisfied with the hotel's cleanliness, bedding comfort, and soundproofing. As you experienced, we are committed to providing warm service and a delicious breakfast, and convenient transportation is also our way of making your trip to Tianjin easier. Your "I would choose you again" attitude is our greatest motivation. We look forward to your next visit and wish you a pleasant journey – Happy Little Friend

Response from Property: 非常感謝您的評價，您的評價對我們改進提升尤為重要。十分欣慰酒店優越的地理位置和品類豐富的早餐能夠獲得您的認可。沒能在其他服務上給到您滿意的體驗，我們滿心愧疚。針對其他服務上存在的不足，我們會立刻開展內部調整，加強全員服務培訓，優化服務細節，全力提升整體入住體驗。感謝您指出我們的不足，期待您的下次入住，也希望我們能有機會給您帶來煥然一新的入住體驗。--努力的歡小朋

Response from Property: Thank you so much for choosing our hotel for your family trip to Tianjin. We are delighted that this family trip has left you with unforgettable memories. Our front desk staff are always warm and attentive, welcoming every guest with care. We are committed to serving every family traveler with enthusiasm and thoughtfulness, striving to create a comfortable and pleasant travel environment. Guest recognition and recommendations are the foundation of our continuous improvement in service. We will continue to optimize the details and look forward to your and your family's return to Tianjin to enjoy the riverside night view once again! Embark on a relaxing and enjoyable city journey. --Diligent Huan Xiaopeng

Response from Property: 尊敬的客人，您好！感謝您選擇入住天津站希爾頓歡朋酒店並分享細緻的入住體驗。很高興酒店優越的地理位置為您的出行與觀景帶來了便利，解放橋、海河、世紀鐘廣場及津灣廣場的城市風貌能夠為您留下美好印象，我們深感榮幸。同時，您對高層景觀、價格適宜以及早餐品類豐富的認可，也是對我們莫大的鼓勵。您的滿意是我們持續提升服務品質的動力，誠摯期待您下次再次光臨。

Response from Property: Dear Guest, Thank you for choosing Hilton Garden Inn Tianjin Railway Station and sharing your wonderful stay experience. We are honored to learn of your high regard for the hotel's service, the warm hospitality of the staff, and the quality of the breakfast. You mentioned the direct views of the Tianjin Eye and the hotel's convenient location near Jinwan Wharf, which is exactly the kind of comfort and convenience we aim to provide for our guests. Your affirmation and recommendation are a great encouragement to us, and we will continue to maintain our high standards of service. We sincerely look forward to your next visit.

Response from Property: 尊敬的賓客您好，非常抱歉本次入住多處體驗不佳，讓您滿心失望，我們認真看完您的反饋，內心十分愧疚。關於自助洗衣房設備不足、缺少便簽、衣物烘乾無人跟進導致衣物發臭的問題，我們立刻同步後勤整改：儘快增設洗衣設備、補齊耗材，完善洗衣區域值守巡查，及時提醒客人烘乾衣物，杜絕衣物悶放異味的情況。同時您提到親子房空間擁擠、梳化床搭配舒適度不足的問題，我們會反饋客房部優化房型佈局，完善親子房型配置標準。得知您覺得服務體驗達不到預期，辜負您信任品牌、選擇本店的期待，我們深感自責。我們十分珍惜每一位客人的認可，此次全方位的短板確實配不上您付款的房價。我們會全面覆盤服務細節、設施配套，針對性整改提升。真心希望能獲得一次彌補的機會，若您後續願意再給我們一次體驗機會，可私信聯繫我們，我們一定用心安排，盡力挽回您的好感。