First, we were given a newly renovated room, which not only reeked of formaldehyde, but also had dust in many places, clearly not cleaned. We even found cockroaches, which really speaks to the cleanliness issues. Second, the shower pressure was extremely low. When my elderly family member went to the front desk to request a room change, the staff member was very rude and impatient, reluctantly changing our room. However, in the new room, the showerhead sprayed water erratically, so we had to ask for a new showerhead again. On the second night, we even found a gecko in the room, which scared my child. In short, I do not recommend staying at this hotel. Compared to other hotels, the facilities and service are far inferior. When traveling, you just want to feel comfortable and relaxed, but staying at this hotel made us feel very upset. Definitely a bad review.
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