The Westin Tianjin

Facilities: Can't really comment on the facilities as the hotel is undergoing renovations. The temporary check-in area was even worse than a small guesthouse in a county town. I stayed in an unrenovated room, and it definitely had old carpets, making the whole room feel dated. Service: Trip.com mentioned the hotel was renovating, but it was in a very inconspicuous spot, which I completely missed. As soon as I entered the lobby and saw the renovations, I knew it wasn't good, but the hotel wouldn't allow cancellations, so I had to grin and bear it. The hotel stated renovations were from Monday to Friday. However, on Sunday, it was raining heavily, and when I went back to my room in the afternoon, there were constant hammering and drilling noises, definitely not minor. I couldn't really stay in the room. I called the front desk, and they actually replied that renovations were scheduled for the weekend. I argued my point, and they said they would check with the engineering department. After that, no further communication or feedback. I had no choice but to report it to Trip.com. Perhaps because I'm a Black Diamond member, they kept assisting with coordination, and after several rounds, the issue was finally resolved. Environment: I just want to know which five-star hotel allows delivery carts in the guest elevators? I'm blacklisting this hotel. Besides the facilities, I feel the management is quite poor.

My overall stay exceeded expectations. The hotel's location is excellent, with plenty of dining and shopping options nearby. The room was very clean and well-equipped, the air conditioning was at a comfortable temperature, and I slept very well. The staff were friendly and responsive to requests. The bathroom had a separate wet and dry area, and all the toiletries were provided. The environment was quiet, and I wasn't disturbed at night, so I highly recommend it.

Choose wisely, this place is really old. The pool was super dirty and crowded, honestly a bit gross. My room wasn't properly cleaned in many spots – there were urine stains on the toilet and grime on the lamps. I only picked this hotel because it's a Marriott and I was in Tianjin, but the quality is really questionable. The staff, however, were quite nice.

The hotel lobby was under renovation, so it took me a while to find the entrance. It's an old-school five-star hotel. However, the night view is quite good; you can see the light show from the tall buildings along the river. The hotel has convenient transportation, and overall, it's pretty good. The breakfast offers Tianjin's 'Jianbing Guozi' and 'Guobalai,' which is a nice, unique touch.

The hotel reception offers complimentary fruits, beverages, red wine, and sake for guests to enjoy. The rooms are well-equipped and spacious, and the front desk staff are very friendly and helpful. They also provide local Tianjin-style breakfast.

I arrived at the hotel close to midnight, and even though it was still under renovation, it was surprisingly quiet and clean. They had a welcome fruit platter in the room, and to my surprise, it was lychees! And for breakfast, they even had shrimp dumplings, which was a real pleasant surprise.

The weather wasn't great these past two days, but my stay was very comfortable. The hotel is undergoing renovations, but I didn't hear any noise. They also didn't rush me to check out; I finally left around 3 PM. My procrastination tendencies were very pleased!

Excellent location, convenient for getting anywhere. The room was spacious and had a bathtub. The pool was perfect for kids, with few people and clean water. The lobby was recently under renovation, which made the hotel feel a bit less luxurious.