Crowne Plaza TIANJIN BINHAI by IHG

Facilities: Well-equipped and comprehensive. Hygiene: The room was clean, tidy, and comfortable. Service: The front desk staff and housekeeping were exceptionally friendly and welcoming.

The facilities are complete, the environment is clean and tidy, and the service is warm and enthusiastic. It's comfortable and quiet, with a breathtaking lake view right outside the window. You can swim and use the fitness center. There's also a small supermarket and a tobacco and liquor store on-site, with restaurants nearby. Highly recommended!

The room was quite run-down, and it seems like Ctrip users always get the worst rooms, tucked away in bad locations! Ctrip users should really be careful when booking. Overall, it's just a very average experience. Facilities: The room was pretty rundown, everything was broken. Cleanliness: It was relatively clean, considering. Environment: There was pretty much no environment to speak of, just a moldy smell. Service: The service was average. If a service isn't available, don't advertise it right at the entrance of the lobby; it can be misleading. About the welcome fruit: They actually served rotten fruit, I'm speechless.

Had a fantastic experience! The front desk staff upgraded us to a lake-view room. We could enjoy the lake and the bridge right from our window, and it was even more beautiful at night when lit up. **Location:** The hotel is located in Dongli District (Airport Economic Zone), with outlets, Fu Yue Li, and SM Lifestyle Plaza nearby, making shopping and dining very convenient. It's essentially midway between attractions in Binhai New Area and the city center, catering to both. **Facilities:** The facilities aren't brand new but are very comprehensive. They offer a buffet and a Chinese restaurant, though due to the holiday, the Chinese restaurant was also relocated to the first floor. Breakfast indeed had a rich variety, including Tianjin specialties like Jianbing Guozi, Guobacai, and steamed buns with braised pork. However, the overall taste at the restaurant was just average. **Hygiene:** Our floor attendant, Liu Yanming, was extremely helpful. He's a male attendant, which is uncommon but he was very meticulous and attentive, always ready to assist and helped us resolve some issues during our stay. **Environment:** Excellent! Just a two-step walk downstairs to the lakeside. A large park has been built around the entire lake, perfect for morning exercise or leisurely strolls – very relaxing and pleasant. **Service:** As an InterContinental hotel, the service standards are definitely up to par. However, I do have a few suggestions: 1. It's understandable that restaurants hire temporary staff during busy holidays, but their training should be more thorough. Many service procedures clearly lacked proper execution. 2. The hotel elevators should require room card access for better security. 3. The parking lot isn't very large and is open-air. Guests mostly find their own spots, and it's often parked haphazardly, making entry and exit difficult. It would be best to have staff to direct traffic.

The airport is quite close, and the breakfast is plentiful. The service is very good. The hotel facilities are a bit old, but overall it's still excellent. I always stay here when I'm in town. The sunset views are also beautiful.