Guest Reviews of Atour Hotel (Tianjin Binhai Second Avenue)
9.5/10
Outstanding
829 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.6
Filter by:
Sort by:
All reviews(829)
Positive reviews(816)
Reviews with photos/video(97)
Delicious breakfast(73)
Classy environment(63)
Large rooms(60)
Friendly front desk staff(58)
Convenient parking(39)
Comfortable bed(23)
Perfect for business trips(22)
Close to metro(5)
Negative reviews(13)
Guest User
Superior 2-bed Room
Stayed in Oct 2025
Business traveller
1 review
8.0/10
Very Good
Posted on Nov 7, 2025
The location is good
Anonymous User
Superior Double Room
Stayed in Dec 2023
Business traveller
1 review
10/10
Outstanding
Posted on Jan 13, 2024
The room is big and clean, comfortable bed. It’s value for money.
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only to bring a different check-in experience to every guest. Seeing your satisfaction and affirmation, we are truly moved and will continue to work hard to prepare for your return at any time.
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Travelling with friends
6 review
10/10
Outstanding
Posted on Apr 5, 2024
Very nice stay with very friendly service people at reception and restaurant.
Response from Property: Dear Guest,We are deeply honored by your kind words! Thank you for choosing our hotel and sharing your delightful stay experience with us.We sincerely invite you to visit us again and experience more of the unique charm our hotel has to offer. Meanwhile, if you have any suggestions or requests, please feel free to let us know, and we will do our utmost to meet your needs.Thank you once again for your support, and we look forward to reuniting with you soon!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Business traveller
9 review
10/10
Outstanding
Posted on Jun 20, 2024
Really enjoyed the location, next to the sport park.
Guest User
Elegant Room
Stayed in Sep 2023
Couple
9 review
10/10
Outstanding
Posted on Nov 13, 2023
Great hotel near the center of Tianjin! My partner and I were traveling by bicycle and ended our 8month journey here due to being on the coast and very close to a Trek Bicycle shop. The room was clean and comfortable. We were able to walk to the nearby mall for food or other necessities. The staff was very helpful in letting us store our bicycles safely in the stair case and allowing us to use the baggage cart as we took all the touring bags off. Breakfast offered a decent variety. The gym and laundry services were very helpful to have for a several day stay. I think most guests were there on business as the conference room next to the breakfast nook was often occupied after the morning meal.
Response from Property: 感謝您對天津第二大街亞朵酒店的評價,我們的初心是讓顧客得到最好的體驗,我們所做的,我們所追求的就是讓每一位顧客有一個難忘的旅程;在給您最温暖的服務,舒適的睡眠同時,亞朵也希望您能成為亞朵最最最可愛的人
Guest User
Elegant Room
Stayed in Sep 2023
Couple
22 review
10/10
Outstanding
Posted on Nov 13, 2023
Awesome hotel! The front desk was really friendly and helpful. The room was very nice. The shower was wonderful, the mattress was comfortable, and everything was clean. Breakfast was delicious. The hotel had a washing machine that was free for guests. The location was also really nice.
Response from Property: 感謝您對天津第二大街亞朵酒店的評價,我們的初心是讓顧客得到最好的體驗,我們所做的,我們所追求的就是讓每一位顧客有一個難忘的旅程;在給您最温暖的服務,舒適的睡眠同時,亞朵也希望您能成為亞朵最最最可愛的人
Guest User
Superior Double Room
Stayed in Apr 2023
Solo traveller
3 review
9.0/10
Great
Posted on May 10, 2023
It is a convenient location in TEDA. Room is simple and clean. Service is accommodating. My 1st room had some sewage smell, requested for a change of room. Front desk immediately look into it. Had a new room within 10mins.
Response from Property: 感謝您對天津第二大街亞朵酒店的評價,我們的初心是讓顧客得到最好的體驗,我們所做的,我們所追求的就是讓每一位顧客有一個難忘的旅程;在給您最温暖的服務,舒適的睡眠同時,亞朵也希望您能成為亞朵最最最可愛的人
Jona Shanghai
Superior 2-bed Room
Stayed in Mar 2023
Business traveller
13 review
8.5/10
Very Good
Posted on Apr 8, 2023
A good stay as always
Response from Property: 感謝您對天津第二大街亞朵酒店的評價,我們的初心是讓顧客得到最好的體驗,我們所做的,我們所追求的就是讓每一位顧客有一個難忘的旅程;在給您最温暖的服務,舒適的睡眠同時,亞朵也希望您能成為亞朵最最最可愛的人
ShomA Shao Long
Elegant Room
Stayed in Mar 2023
Business traveller
27 review
8.0/10
Very Good
Posted on May 10, 2023
Good hotel
Response from Property: 感謝您對天津第二大街亞朵酒店的評價,我們的初心是讓顧客得到最好的體驗,我們所做的,我們所追求的就是讓每一位顧客有一個難忘的旅程;在給您最温暖的服務,舒適的睡眠同時,亞朵也希望您能成為亞朵最最最可愛的人
Yuanyuan97
Superior Double Room
Stayed in Mar 2024
Business traveller
41 review
10/10
Outstanding
Posted on Apr 18, 2024
I have always liked Atour. The hotel has a good location and convenient transportation! The room is clean and tidy. It is very nice. The bedding is also great, and the pillows are comfortable! The breakfast is rich and I am so full!
Original textTranslated by Google
Response from Property: Dear guest, hello!
We are honored by your good comments! Thank you for choosing our hotel and sharing your pleasant stay experience.
We sincerely invite you to come again and experience more of the unique charm of our hotel. At the same time, if you have any suggestions or needs, please feel free to let us know and we will do our best to meet your needs.
Thank you again for your support and look forward to meeting you again!
deep sea in mind
Elegant Room
Stayed in Jan 2024
Business traveller
10 review
10/10
Outstanding
Posted on Feb 25, 2024
Very clean, good service attitude. Because I have high requirements for quietness, I chose a location on the top floor, which is indeed quite quiet, good review.
Original textTranslated by Google
Response from Property: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I hope you will stay at Tianjin Binhai Second Street Atour Hotel again! Best wishes!
M239442****
Elegant Room
Stayed in Jan 2024
Family
2 review
2.0/10
Posted on Feb 17, 2024
The hotel I arrived at last night did not open the window. When I woke up and opened the window, it was dark outside. I thought it was not dawn. I looked at my phone and it was already 8:30. I found that it was a fake window and there was a cement wall outside. It felt very depressing. , it’s like a window is installed in the cellar. The children are too afraid to look out the window. They instantly feel that they can’t stay in the room any longer. The room booked costs more than 300 yuan, which is more expensive than Long Ritz. I don’t think such a room should be given. When I showed up at Atour, I called customer service and the hotel replied that it said the corridor outside the window. I just wanted to ask where the corridor is? I wouldn't choose a room like this for over 300 yuan or 100 yuan. I can choose a very good hotel at this price in Binhai. If the hotel doesn't solve the problem, I will complain. The front desk staff will say 'whatever you want' It felt so arrogant to complain, but in the end it was Ctrip that helped solve the problem! I will never go there again. There are pictures below for your reference. In addition, the toilet is dirty and the sheets are black.
Original textTranslated by Google
Response from Property: Sorry for bringing you so many bad experiences. The condition of the windows of our elegant room types has been clearly stated on the booking interface. They are aisle windows, not exterior windows. The lighting will be affected. There is also a reminder when checking in. We recommend that you make a reservation next time. Our premium king-sized beds or large wooden beds have open windows, which provide very good lighting and space. Some rooms even have floor-to-ceiling windows, which is a very good experience. Regarding your feedback at the front desk - requesting a full refund of the room fee upon check-out, we are indeed unable to fully meet your request. I would like to say sorry here. We are indeed unable to meet this request. We would like to apologize to you again. We will immediately review and rectify the health issues you mentioned here. Thank you for your correction. We sincerely welcome you to visit again, thank you!
hsudi
Superior 2-bed Room
Stayed in Dec 2023
Family
6 review
10/10
Outstanding
Posted on Jan 21, 2024
The room is very large, spacious and comfortable! The front desk also helped me to upgrade my membership, which can extend the check-out time to 4 o'clock! It is very convenient to go to various scenic spots in Binhai, and parking is also convenient. Breakfast is until 11 o'clock, and there is also midnight snack in the evening. It is so convenient!
Original textTranslated by Google
Response from Property: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I hope you will stay at Tianjin Binhai Second Street Atour Hotel again! Best wishes!
Zhebao
Suite
Stayed in Jan 2024
Family
5 review
9.5/10
Amazing
Posted on Feb 15, 2024
The room is very big, it's a good experience to bring children~
Original textTranslated by Google
Response from Property: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I hope you will stay at Tianjin Binhai Second Street Atour Hotel again! Best wishes!
소중한역마살
Elegant Room
Stayed in Oct 2023
Business traveller
32 review
9.5/10
Amazing
Posted on Nov 25, 2023
I was in a hurry to stay one more day, so I got a room without a window, but it was completely ruined. I couldn't see anything but the ventilation. It couldn't be like this, but that's why it's cheap. Please catch the person smoking here....
Original textTranslated by Google
Response from Property: Thank you for your evaluation of Atour Hotel Tianjin Second Street. Our original intention is to give customers the best experience. What we do and what we pursue is to make every customer have an unforgettable journey. While giving you the warmest service and comfortable sleep, Atour also hopes that you can become the most lovely person in Atour.