Maiji Hotel

Maiji Hotel Reviews

Maiji Hotel

No.2 Longchang Road West, Maiji District, Tianshui, Gansu, ChinaView Hotel Details
Maiji Hotel
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Guest Reviews of Maiji Hotel

9.3/10
Very Good
1284 review
Verified reviews
Location9.3
Amenities9.2
Service9.3
Cleanliness9.4
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All reviews(1284)
Positive reviews(1232)
Reviews with photos/video(203)
Easy to get around(212)
Close to train station(129)
Friendly front desk staff(102)
Classy environment(97)
Convenient parking(55)
Convenient for shopping(40)
Well decorated(35)
Luxurious(6)
Negative reviews(52)
Andy Sun Sun
Deluxe 2-bed Room
Stayed in Nov 2024
Couples
3 review
6.5/10
Posted on Dec 22, 2024
We booked a non-smoking room, however there are ash trays in every room. We have to change room twice because of the smell in our room. We booked a 2 night stay but we cancelled after 1 night and changed hotel.
Response from Property: Dear guest: Hello! Thank you for staying at Maiji Hotel. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. Next time if you need a non-smoking room, you can make a note on the order. We may arrange a non-smoking room for you. I hope to have more opportunities to serve you! I wish you a pleasant journey and good health!
Yeung
Guestroom (2 Beds)
Stayed in Sep 2024
Couples
11 review
10/10
Outstanding
Posted on Nov 10, 2024
Clean, staff are friendly and helpful. Good location to 步行街. Beware, close to the old train station but not the high speed train station.
Response from Property: Dear guest, hello! Thank you very much for choosing Maiji Hotel and giving it a full score. The most important thing when you are away from home is to live comfortably. I am very happy that we can make you live comfortably and at ease. The superior geographical location and complete supporting facilities are all for you to feel the warmth of home and enjoy a quality life. We work 100% for your satisfaction and look forward to your next visit! I wish you good work and good health!
Lay Kheng
Guestroom (2 Beds)
Stayed in Sep 2024
Travel with friends
32 review
8.5/10
Very Good
Posted on Oct 29, 2024
Short drive from TianShui Bei Railway Station into the hotel. ¥13 via taxi. Easy to exit via bus 1 alternatively. Shops and eateries closed by. Rooms are good and new.
Response from Property: 親愛的賓客,您好!感謝您對我們酒店的點評。您的點評是對我們的工作最大的鼓勵,咱們酒店緊挨火車站,旁邊就是公交站,有直達天水各大景點的公交車,出行十分便利 ,且小吃街步行5分鐘即到,酒店配置地面及地下停車場,希望能為您帶來更好的入住體驗。期待您的再次入住,祝您生活愉快,工作順利!
Guest User
Superior Smart Room
Stayed in Nov 2024
Business travellers
2 review
10/10
Outstanding
Posted on Dec 23, 2024
nice,
Response from Property: 尊敬的賓客,您好!非常感謝您選擇麥積大酒店並給予滿分點評,出門在外最重要的就是要住得舒心,很開心我們能讓您住的舒適與安心。優越的地理位置,完善的配套設施,都是為了讓您感受家的温馨,享受品質的生活。我們百分百的努力,衹為您的滿意,期待您的下次光臨!祝您工作順利,身體健康!
Guest User
Guestroom (2 Beds)
Stayed in Apr 2025
Business travellers
27 review
10/10
Outstanding
Posted on May 16, 2025
Clean and sanitary, warm and thoughtful, good service attitude, free upgrade, convenient parking, reasonable room layout, soft and comfortable bedding, excellent sound insulation, a good night's sleep! Hygiene details are in place, no water stains in the bathroom, no odor on the sheets and quilts, and a safe stay. Complete facilities: smart toilet, high-speed Wi-Fi, free mini bar (or special services), beyond expectations!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Maiji Hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every customer who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every customer with high-quality services. We look forward to your visit again! I wish you a happy life!
Guest User
Guestroom (2 Beds)
Stayed in Apr 2025
Family
25 review
10/10
Outstanding
Posted on May 13, 2025
The front desk staff is very enthusiastic, the room facilities are clean and tidy, although it is close to the train station, the room is very quiet, and any problems can be solved at any time. The parking lot staff is very responsible
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Maiji Hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every customer who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every customer with high-quality services. We look forward to your visit again! I wish you a happy life!
LYNzhishidangao
Family-friendly Family Room
Stayed in Mar 2025
Family
5 review
2.2/10
Posted on Apr 18, 2025
Facilities: The experience of this stay was extremely bad! Around 1:10 in the middle of the night, the TV turned on by itself, and the sound was very loud. I was awakened when I was sleeping soundly. I got up and turned off the TV. After 10 minutes, it turned on again by itself. After turning it off again, it turned on again by itself 2 minutes later (with video)! Isn't this scary in the middle of the night! I took the elderly out to travel together. The elderly were scared. Later, a security guard came to dismantle the TV and unplug the socket behind the TV to finish it! After handling it, I had no sleepiness. The family went to bed at almost 3 o'clock! The next morning, the hotel did not take the initiative to explain and apologize. I asked it myself. The front desk said lightly that it might be a line problem! Lack of sleep made the next day's itinerary unhappy! Environment: The bathroom is very small, the supporting facilities are not well prepared, and there are not enough slippers, toothbrushes, etc.! Service: The service is average, not very enthusiastic, and the problem is not handled actively! Overall, the experience is extremely poor! A little reference for those who need to stay in the future!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! First of all, I would like to express my sincerest apologies for your unpleasant experience during your stay. We attach great importance to the abnormal TV startup problem and the untimely service response you reported, and have conducted emergency investigations. After preliminary inspection, it may be that the TV automatically turns on due to a fault in the equipment line (we have contacted the technicians for a comprehensive overhaul), but in any case, this is by no means the service standard we should have, especially affecting your and your family's rest and subsequent itinerary, and we feel deeply guilty. Regarding the room configuration issue you mentioned, the parent-child room is equipped with two sets of adult supplies and one set of children's supplies as standard. If you need other supplies, you can call the front desk to provide them for you. I should have apologized to you and explained the situation in a timely and proactive manner, but I failed to do so. I apologize to you again. Your feedback is very important to us. If you are willing to give us a chance to make up for it, we hope to regain your trust with a better service experience in the future. I wish you a happy life and a happy family!
최길구의 세계일주여행
Superior Smart Room
Stayed in Feb 2025
Solo travellers
21 review
10/10
Outstanding
Posted on Apr 2, 2025
Maiji Hotel (麦积大酒店: China, Gansu, Tianshui, Maiji District, Shangbulu St, Tianshui railway station Plaza Westside) is located on the west side of Tianshui Railway Station Plaza, adjacent to Shangbu Road Pedestrian Street, the intersection, and the departure and arrival points of the trains. It has very convenient transportation and excellent accessibility to any part of Tianshui City. You can enjoy the charming night scenery of Tianshui Railway Station and Shangbu Road Pedestrian Street, which have beautiful night views. The classic-style Maiji Hotel rooms are spacious and comfortable, clean, and well-equipped with amenities. The hotel staff is also friendly and makes you feel at home. In particular, the biggest attraction of this hotel is that if you take the No. 34 public transportation to Tianshui Majishan and get off at the last stop, it is connected to the Majishan scenic parking lot, so you can enter the Majishan Grottoes directly. The fare is 5 yuan. The South Station of Tianshui High-Speed ​​Railway and the Tianshui Train Station are connected by the No. 1 public transportation. Stay at the Maiji Hotel and enjoy the beautiful night view of the beautiful Shangbu Road Pedestrian Street. You will have wonderful memories. I went to Tianshui
Original TextTranslated by Google
6/15
Response from Property: 尊敬的賓客:您好!非常感謝您入住麥積大酒店並給予高度的評價,酒店的每一個板塊都在不斷努力,要求更加精細、及時的服務每一位到店的顧客,很高興看到您對我們工作的認可,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位顧客帶來優質的服務,期待您的再次光臨!祝您生活愉快!
Guest User
Guestroom (2 Beds)
Stayed in Feb 2025
Solo travellers
3 review
9.5/10
Amazing
Posted on Mar 31, 2025
The room was nice, beyond imagination, especially with a private balcony. Although it was close to the train station, it was not noisy at all. The front desk staff, Xiao Wang, was very enthusiastic whether asking for directions or consulting about local transportation and food. An uncle in the parking lot was also very responsible for the safe parking of tourists' vehicles. Another front desk staff, Xiao Li, was also very dedicated in providing after-sales service.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support to the hotel. We are a little disappointed that we did not receive your five-star praise. It may be that the hotel still has some shortcomings. I hope you can point out our shortcomings next time you come, and we will work hard to do better. Looking forward to your next visit! I wish you a happy life!
Guest User
Superior Smart Room
Stayed in Feb 2025
Solo travellers
44 review
9.7/10
Amazing
Posted on Mar 23, 2025
Come to Maiji District, Tianshui again. The hotel I found on Ctrip is very cost-effective. It is next to the old train station, but not noisy. The front desk service is very good, and the room was upgraded directly. The staff said that it was completely renovated in 2023, the glass is double-thickened and soundproof, and the facilities are very new. A small suggestion, the phone in the room does not work, there is no direct dial to the front desk, and the scale is broken, directly showing 240 pounds.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您與我們分享您的入住感受並給我們的工作提出了寶貴的意見和建議!我們已經及時作出了改進,此次沒能給您留下五星的回憶,希望下次能夠補上,我們在努力,期待您的見證!祝您生活愉快!
Beishangdamogu
Deluxe Queen Room
Stayed in Feb 2025
Travel with friends
14 review
10/10
Outstanding
Posted on Mar 16, 2025
It's OK, just the train horn is very loud, which is unavoidable, and there is a 100 deposit, but everything else is OK, the price of 200 is normal
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您抽出寶貴時間與我們分享您的入住體驗,並提出寶貴的意見和建議。我們對此高度重視,並已根據您的反饋進行了及時的調整與改進。雖然此次服務未能完全達到您的期望,但我們承諾將持續努力,希望在下一次服務中為您帶來更加滿意的體驗。期待您再次光臨,共同見證我們的成長與蜕變。祝您一切順利,幸福安康!
Guest User
Guestroom (2 Beds)
Stayed in Feb 2025
Solo travellers
56 review
9.5/10
Amazing
Posted on Mar 9, 2025
The location is great, right next to the train station. There are bus 34 to Maijishan Grottoes and bus 6 to Fuxi Temple. It is quiet at night and not noisy. Everything else is standard.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support to the hotel. We are a little disappointed that we did not receive your five-star praise. It may be that the hotel still has some shortcomings. I hope you can point out our shortcomings next time you come, and we will work hard to do better. Looking forward to your next visit! I wish you a happy life!
Guest User
Guestroom (2 Beds)
Stayed in Jan 2025
Travel with friends
5 review
10/10
Outstanding
Posted on Feb 10, 2025
I have always stayed in hotels under Plateno Group. Due to the location, I chose Maiji Hotel this time. I was unexpectedly satisfied. The room was large and the heating was very friendly to us, the people from Northeast China who were frozen! Secondly, the hotel has a good location. It is the starting point for Maiji Mountain, Tianshui Ancient City and other places. The only drawback is that the heating time is a bit short. The room is large, so it will still be a bit cold before the air conditioner is fully heated!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您選擇麥積大酒店並給予滿分點評,出門在外最重要的就是要住得舒心,很開心我們能讓您住的舒適與安心。優越的地理位置,完善的配套設施,都是為了讓您感受家的温馨,享受品質的生活。我們百分百的努力,衹為您的滿意,期待您的下次光臨!祝您工作順利,身體健康!
Guest User
Superior Smart Room
Stayed in Jan 2025
Solo travellers
10 review
10/10
Outstanding
Posted on Feb 10, 2025
The hotel is right next to Tianshui Station. There are direct buses to the South Station and Maiji Mountain. Several popular spicy hotpot restaurants are also within a 10-minute walk. It was late when we arrived in Tianshui. The front desk upgraded the room. The room was large and clean. The toilet was equipped with a toilet seat. The TV was also quite large and could be projected. The next day when we went to Maiji Mountain, it was quite comfortable to lie on the bed and watch documentaries on the projected screen.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常榮幸您蒞臨麥積大酒店,也非常高興能給您帶來舒適滿意的入住體驗,我們將持續保持高品質的服務、優秀的對客標準,竭力為每一位客人打造舒適温馨的入住環境。酒店位置優越,位於火車站旁邊,坐擁輕軌,步行僅5分鐘,距離火車站50m,距離輕軌站點僅100m,距離機場3.1公里,距離麥積汽車站0.35公里,距離高鐵站4.2公里,地理位置優越,出行便利,酒店環境優美,裝修風格,入住舒適,房間內配備中央空調,網絡電視等。秉承“舒適温情,服務至上”的宗旨,酒店希望每一位客人來麥積大酒店都能感覺到鄰里般的温暖與舒適,真誠期盼您的下一次酒店之旅。
Taojinhu6758
Deluxe Queen Room1
Stayed in Jan 2025
Solo travellers
25 review
9.5/10
Amazing
Posted on Feb 6, 2025
The room is newly decorated, fully equipped, and the service attitude is good. It is next to the train station, and there are three or four bus stops nearby, making travel convenient.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,非常感謝您選擇入住我們酒店並分享您的入住感受,酒店全力為您提供親切周到的入住體驗,真誠期待您再次光臨。期待與您再次相遇,祝您生活愉快!