102, Jalan Tanjong Tokong, Northeast Penang Island, Penang, 10470, MalaysiaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Luna Hotel By Moonknight Guest Reviews
4.2/5
Very Good
45 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.3
Filter by:
Sort by:
All reviews(45)
Positive reviews(42)
Reviews with photos/video(18)
Awesome stay(12)
Awesome rooms(7)
Great value for money(7)
Convenient parking(5)
Negative reviews(3)
Muniswari
Standard Double Room (No Window)
Stayed in Dec 2024
Couples
1 review
2.7/5
Posted on Jan 16, 2025
Unsafe Condition / Act
Yesterday the TV program was running after we enter room & switched on.
Suddenly a sex adult content appear at the screen.
Moaning video was played by someone at the hotel.
After checked the TV connection, just noticed that. someone got connected handphone through TV connection & watching programe.
How can be happen after we check in inside our room?
This totally not fair & not safe for our privacy concern.
Please take serius action.
YapZJ
Deluxe Double Room
Stayed in Sep 2024
Solo travellers
1 review
4.7/5
Amazing
Posted on Oct 13, 2024
Booked for the first time, it was nice overall, only need small improvement in cleanliness, but the price was so cheap, requested for quiet room and had a nice sleep. Hotel owner is very nice and response very quickly if you have any problem. Very recommended!❤️
PHS 3
Deluxe Double Room
Stayed in Aug 2024
Business travellers
32 review
5.0/5
Outstanding
Posted on Sep 30, 2024
The environment is clean and comfortable, and parking is convenient. There are many restaurants nearby.
Guest User
Deluxe Double Room
Stayed in Feb 2025
Couples
1 review
4.5/5
Great
Posted on Mar 5, 2025
This Hotel is self check-in, and the customer service is quick to reply messages, and it's quiet inside. Also, easy to park ✅ Will come back next time!
太阳雨
Deluxe Double Room
Stayed in Jan 2025
Family
6 review
3.5/5
Posted on Feb 14, 2025
The bangalow is OK but the room carpet and toilet cleanness definitely need improvement. The wall and toilet not in good condition. Price is cheap.
Guest User
Deluxe Double Room
Stayed in May 2024
Other
2 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Quite a pleasant Stay Over Here.
Bungalow Style Hotel with Comfort Lobby…
Room Space is Pretty Good too
Best part that it have automatic Vending Machines here to get your cravings & needs 24 hours.
Walking by 15 mins distance to the beach / Straits Quay
5 minutes to reach Sea view Sunrise & Sunset by Grab
6/12
SSL1808
Deluxe Double Room
Stayed in Dec 2024
Solo travellers
16 review
5.0/5
Outstanding
Posted on Jan 11, 2025
A Perfect Stay at Luna Hotel – Highly Recommended!
I had the absolute pleasure of staying at Luna Hotel, and I must say, everything about my experience was simply perfect.
The hotel has set a high standard in every aspect. The Wi-Fi connection was impressively strong, making it effortless to stay connected. The air-conditioning was just right, providing a comfortable and refreshing escape from the heat outside. My room was exceptionally clean and spacious, with every detail thoughtfully arranged to ensure maximum comfort.
What truly stood out was the helpfulness of the management team, who went above and beyond to accommodate my needs. Their professionalism and genuine care for guests are commendable.
Without a doubt, I will be coming back to stay at Luna Hotel again. If you’re looking for a place that combines top-notch service, modern amenities, and a welcoming atmosphere, Luna Hotel is the perfect choice!
Guest User
Deluxe Double Room
Stayed in Nov 2024
Solo travellers
1 review
1.7/5
Posted on Jan 5, 2025
1. Self check-in was not smooth, could be improved.
2. No mirror in the room, there’s one in the toilet, but if you want to style/make up after shower, it’s a challenge.
3. Got windows but it’s blocked, not even like blocked by other buildings, if you open the windows it’s just straight up walls.
4. Terrible a/c, I’m convinced the last service date is at least months ago given the condition. Having no fan also worsens the situation.
5. Heater is kinda broken, it gets hot for a minute then it’s cold, then hot & cold again. But even if it does get “hot” it’s more like a semi-warm, not hot exactly. Like pool water warm on 4pm
6. The drainage system is awful. Shower is one side and the drain is on the other side. Just Imagine that.
7. The vending machine is good.
kukareku
Deluxe Double Room
Stayed in Jun 2024
Business travellers
2 review
3.7/5
Posted on Jul 15, 2024
That's the most affordableand best in value hotel where you can sleep without cockroaches
YummyYimmyLee
Deluxe Double Room
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on Jun 12, 2024
This hotel building is beautiful. Room and toilet is big. They provide bath gel, shampoo, toothpaste and toothbrush. Water pressure very powerful, just the water not hot enough. And there is water dispenser outside the room, very convenient to refill water. Provide parking, many parking lot. Location is near to many restaurants and a food court. This is a self check-in and check-out hotel, but is very easy. The host is very friendly.
Very recommended!
6/10
B0NG4KUL4H
Deluxe Double Room
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Dec 18, 2024
Hotel Cantik, Kemas, Tilam Selesa, Worth The Money, Affordable Price,Easy To Find, Mudah Berkomunikasi, Self Check In, Plenty Of Parking, 5 Mins Walk To Mall
Guest User
Deluxe Double Room
Stayed in Jan 2025
Family
1 review
4.5/5
Great
Posted on Feb 13, 2025
Very understanding and friendly staff, clean facilities, wending machine given.
Jesus loves all
Deluxe Double Room
Stayed in Sep 2024
Couples
28 review
3.5/5
Posted on Nov 13, 2024
Booked for 5 nights stay and no housekeeping provided. Managed to change the bath towels once and for this I have to call the service manager. Refund have to fill up the form thru link which was troublesome and took about a week. If we can pay the deposit on the day we checked in why can’t we get back on the same day on check out.
Other than that, this place is reasonable consider the price paid. Hopefully the management can improve on these.
Guest User
Deluxe Double Room
Stayed in Aug 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Nov 16, 2024
Good deal I got on the day to stay in. Big mansion with many rooms. Friendly and fast act from customer service. Self service hotel. Got water dispenser provided at the hall. Got a food and beverage machine too. No customer service counter. Got bath towels, shampoo and body shampoo provided. Got water heater. Big bedroom. Nice deco in the hall. A good experience.