Hotel Graphy Shibuya

Hotel Graphy Shibuya Reviews

Hotel Graphy Shibuya

1-29-3 Higashi, Shibuya Ward, Tokyo, 150-0011, JapanView Hotel Details
Hotel Graphy Shibuya
Hotel Graphy ShibuyaHotel Graphy ShibuyaHotel Graphy Shibuya
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Guest Reviews of Hotel Graphy Shibuya

8.7/10
Very good
117 review
Verified reviews
Location8.6
Amenities8.2
Service9.1
Cleanliness9.0
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All reviews(117)
Positive reviews(109)
Reviews with photos/video(21)
Clean and tidy(28)
Great service(28)
Awesome stay(11)
Easy to get around(11)
Comfortable bed(8)
Delicious breakfast(6)
Located in the city centre(5)
Negative reviews(8)
Ukrit Vanagosoom (Pok)
Superior Double Room
Stayed in Sep 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Oct 23, 2025
The hotel was very easy to find, and the location is clearly described, super convenient when calling an Uber. The staff all speak English and were incredibly helpful throughout my stay. The room was clean, cozy, and well-decorated. You can really feel the attention to detail. It’s about a 10–15 minute walk to Shibuya Junction, so it’s close enough to the action but still peaceful at night. If I travel alone again, this is definitely the place I’d revisit.
Response from Property: Dear Ukrit Vanagosoom (Pok), Thank you so much for staying with us and thank you so much for your kind review! We are so happy to hear that you enjoyed our facility and the service we're providing here at the hotel. We will make sure to improve while keeping the quality of our service. We hope to welcome you on your next stay in Tokyo! Best regards, Hotel Graphy Shibuya Front desk
Guest User
Double Room With Shared Bathroom
Stayed in Aug 2025
Solo traveller
4 review
8.0/10
Very good
Posted on Sep 8, 2025
It feels like an upscale hotel for solo traveller. I’d stayed in private room with shared toilet. It feels like an upscale hotel for solo traveller, indeed with the neat modern deco. The room is basic and small with no TV but with sink and small fridge. Not very suitable for 2 person as there is no space to lay down your bag-pack (dont even mention cabin size luggage). 3 star for the room service, as throughout my stay they never replenish the basic amenities like drinking water, tea, cups makeup my bed etc, even though I’ve put on the request for room service. However welldone to the hotel service desk and restaurant staff for giving their tip top service and most of them speak decent english. Hotel information is accessible by scanning the QR code. It could be improve by listing down the main menu below the code, which perhaps draw better attention to guest to explore more.
Response from Property: Dear Muhammad Khaliq, Thank you for staying with us and sharing your feedback. During your stay, we do not routinely replenish water during housekeeping visits. However, should you request it at the front desk, we can provide you with a fresh bottle. Additionally, amenities are generally available for guests to take freely from the amenity bar. We sincerely apologise for the lack of clarity in our explanation. We also acknowledge that the bed was not made during your stay and assure you we will take steps to prevent this from happening again. We are deeply grateful for your valuable feedback. It is also a great honour to receive your kind words regarding our staff. It is our great honour to be of assistance during your stay. We look forwad to seeing you again! HOTEL GRAPHY SHIBUYA Front desk
Guest User
Double Room With Shared Bathroom
Stayed in Oct 2025
Couple
5 review
10/10
Outstanding
Posted on Nov 10, 2025
Amazing service!! Amazing Happy Hour!!!Amazing People!! Great Location!!!! Will stay there again ;))
Response from Property: Thank you for stay with us and sharing your feedback. We are happy to hear that you satisfied your stay in our hotel. We always doing our best to provide much better service! If you have any chance to visit Tokyo again, please stay with us again! We hope you see you again soon! HOTEL GRAPHY SHIBUYA Front Desk
Guest User
Double Room With Shared Bathroom
Stayed in Sep 2025
Solo traveller
2 review
8.5/10
Very good
Posted on Oct 10, 2025
The fact that the restroom was shared was annoying I booked the hotel in a rush (and it wasn’t cheaper than normal hotels) and i didn’t notice that restrooms are shared.
Guest User
Double Room With Shared Bathroom
Stayed in Aug 2025
Solo traveller
8 review
8.0/10
Very good
Posted on Oct 16, 2025
I had a good stay. The staff was friendly and spoke English very well! I didn’t notice that it was an hostel when I booked the room, but I have to say that the shared showers and toilets were always super clean, no matter the time of the day.  Rooms are very small, it’s hard to open your suitcase and it felt a bit like a prison cell but for one person it was okay. Unfortunately my room was near a car mechanic so I was woken up early everyday and couldn’t enjoy a nice and long rest in the morning.
Guest User
Double Room With Shared Bathroom
Stayed in Jul 2025
Couple
4 review
7.0/10
Posted on Aug 17, 2025
We had children running in our floor during the night, the reception was not available. The fact that we didn't had a bathroom was also quite frustrating. Wouldn't come again.
Response from Property: Dear Mikail, Thank you very much for sharing your feedback with us. We are truly sorry to hear about the disturbance you experienced during the night and for the frustration regarding the shared bathroom facilities. Please kindly note that our front desk staff are always available to assist, and if we had been informed at the time, we would have immediately addressed the situation to ensure a more comfortable stay for you. We deeply regret that we could not meet your expectations on this occasion, and we sincerely appreciate your comments as they help us to improve our services. HOTEL GRAPHY SHIBUYA
M13995****
Superior Double Room
Stayed in Oct 2025
Other
1 review
10/10
Outstanding
Posted on Nov 17, 2025
The room was clean and tidy, and the transportation was convenient.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying with us. We sincerely appreciate your kind words regarding the cleanliness and tidiness of our hotel. We are delighted that you found the cleanliness of your room to your satisfaction. We are also very grateful for your kind words regarding our hotel's location. We are delighted to hear that you found it convenient. We look forward to seeing you again! Front desk HOTEL GRAPHY SHIBUYA
Anonymous User
Double Room With Shared Bathroom
Stayed in Jun 2025
Family
13 review
10/10
Outstanding
Posted on Sep 11, 2025
I visited at the end of July and am finally getting around to writing a review. It's about a 20-minute walk at a normal pace from Shibuya Crossing. For the price, the room was excellent – there was enough space for two small suitcases, and the bed was very comfortable. It also featured a private bathroom and was well-equipped, far exceeding my expectations! Highly recommended.
Original textTranslated by Google
Response from Property: Thank you for choosing to stay with us and sharing your experience. We are delighted to hear that you were satisfied with your stay. We particularly praised our staff and facilities. If you have the opportunity to visit Tokyo again, please choose to stay with us again. We look forward to seeing you again! Sincerely, The Front Desk, Hotel Grave Shibuya
superzjx
Superior Small Double Room
Stayed in May 2025
Business traveller
31 review
9.7/10
Amazing
Posted on Jul 14, 2025
The room was small, and the bathroom was tiny. On the upside, the location was quite convenient, with Shibuya Station just a 15-minute walk away.
Original textTranslated by Google
Response from Property: Dear superzjx, Thank you for your feedback. We are pleased that you found our location convenient, with Shibuya Station just a 15-minute walk away. Regarding the size of the room and bathroom you mentioned, we understand how you feel and appreciate your honest opinion. We will continue to make efforts to improve the comfort of our guests' stay. We hope to have the opportunity to serve you again in the future and welcome you back to Hotel Graphy Shibuya! HOTEL GRAPHY SHIBUYA Front Desk
Perhapsai
Superior Double Room
Stayed in May 2025
Business traveller
9 review
7.0/10
Posted on Jul 17, 2025
Reasonable & different type of hotel environment . Laundry is just beside hotel . 6 minutes walk to Shibuya Scramble Square . However convenience store is not directly below the hotel
Response from Property: Dear Perhapsai, Thank you for staying with us. Thank you for describing our hotel as reasonably priced. We are pleased that our room rates meet your expectations. Please note that the laundry is not owned by the hotel, but as you mentioned, there is a 24-hour coin-operated laundry in the building right next to the hotel. We are glad that you found it useful. We look forward to seeing you again! Front desk HOTEL GRAPHY SHIBUYA
Guest User
Double Room With Shared Bathroom
Stayed in May 2025
Solo traveller
2 review
9.0/10
Great
Posted on Jun 30, 2025
Place was great, super modern and all employees spoke English. Clean all around, including the shared bathrooms. Only thing is it’s like a 12 minute walk to the main Shibuya area. Little far but not the biggest concern unless it’s raining.
Response from Property: Thank you for staying at HOTEL GRAPHY Shibuya. It is well located within 15 minutes' walk of Shibuya station. It is in a good environment with easy access to the downtown area. If you have the opportunity to come to Shibuya, Tokyo, please visit us again. We sincerely look forward to seeing you again. Thank you.
Kinkin92
Superior Double Room
Stayed in Sep 2024
Solo traveller
36 review
9.5/10
Amazing
Posted on Oct 30, 2024
The hotel is located 10 min walk from Shibuya stream and train station. The staff was amazing and the service was great! They offer lots of things for they’re guests! Beer for free from 15:00-18:00, and they also gave me 2 coupons for free drink between 18:00-21:00. Also, soft drinks are for free 24/7. For smokers there is a small rooftop on the 7th floor that you can chill there as well, play pool and drink something. Also they offer cleansing gel, face wash, razors etc for free. The room was very cozy, not that small as most of the hotels in Tokyo, and everything was very clean. The breakfast was amazing and they offer several of options. I also had dinner (they serve until 22:00). I order ceasar salad that was incredibly tasty, and a burger that was so so. But in general the overall experience was wonderful! For sure ill be back!
Response from Property: Dear Kineret, Thank you for taking the time to leave us a review. We're delighted to hear that you enjoyed the services we provide. We are also very happy that we were able to give you such an experience. We will continue to do our best to provide better services. As for the restaurant, we are very happy to hear that you enjoyed not only breakfast but also dinner. Our restaurant is also open to non-guests, so please do not hesitate to visit us when you are in the neighbourhood. We look forward to welcoming you again! HOTEL GRAPHY SHIBUYA Front desk
cgerow
Double Room With Shared Bathroom
Stayed in Feb 2025
Couple
25 review
10/10
Outstanding
Posted on Mar 19, 2025
This is a really impressive place for a hostel. The private rooms are small but clean, comfy and perfectly suited to a couple staying a night or two in Shibuya.
Response from Property: Dear cgerow, Thank you for staying with us. Thank you very much for describing our hotel as clean and comfortable. We hope you enjoyed your visit to the Shibuya area. We will continue to improve the quality of our cleaning to provide our guests with a pleasant stay. We look forward to seeing you again! Front desk HOTEL GRAPHY SHIBUYA
Guest User
Double Room With Shared Bathroom
Stayed in Feb 2025
Couple
1 review
9.5/10
Amazing
Posted on Mar 19, 2025
Great hotel! Bed was very comfortable, bathrooms very clean and have Dyson hair dryers, free beer for a hour everyday in the afternoon. Walking distance to shibuya crossing and station. Only bad thing I can say is that the room was very very small. Had to open our suitcases on the bed as the floor space was non existent.
Response from Property: Dear Sir/Madam, Thank you for staying with us. Thank you very much for describing our hotel as a wonderful hotel. We are glad to hear that you liked the cleanliness of the bathrooms and the Dyson hair dryer. We are also glad to hear that you enjoyed our free beer. We apologize for any inconvenience caused by the size of the room. If you have a chance to stay with us again, please feel free to leave your large luggage at the front desk during your stay. We look forward to seeing you again! Front desk HOTEL GRAPHY SHIBUYA
nuts_design
Double Room With Shared Bathroom
Stayed in Jun 2024
Business traveller
26 review
10/10
Outstanding
Posted on Aug 2, 2024
I found the hotel to be quite comfortable during my stay. The hotel I stayed at for the business trip was very comfortable in this year. TKS.
Response from Property: Thank you for staying with us. I am glad to hear that you felt comfortable staying here. We will try continue providing a service that make guests feel comfortable. Please come and stay witn us again on your next visit. HOTEL GRAPHY SHIBUYA Front desk