Hotel Musse Ginza Meitetsu

Hotel Musse Ginza Meitetsu Reviews

Hotel Musse Ginza Meitetsu

Chuo-ku Ginza 7-12-9, Chuo Ward, Tokyo, 104-0061, JapanView hotel details
Hotel Musse Ginza Meitetsu
Hotel Musse Ginza MeitetsuHotel Musse Ginza MeitetsuHotel Musse Ginza Meitetsu
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Guest Reviews of Hotel Musse Ginza Meitetsu

9.1/10
Great
885 review
Verified reviews
Location9.2
Amenities8.8
Service9.2
Cleanliness9.3
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All reviews(885)
Positive reviews(859)
Reviews with photos/video(211)
Easy to get around(101)
Convenient for shopping(95)
Delicious breakfast(68)
Close to metro(40)
Nice bathtub(29)
Friendly front desk staff(20)
Delicious buffet(7)
Negative reviews(26)
Sakkamon Wonglertfa
Standard Small Double Room-Non-Smoking
Stayed in Mar 2026
Couple
68 review
10/10
Outstanding
Posted on Apr 30, 2026
Great stay in Tokyo! The staff were super helpful and very polite from check-in to checkout. Location is perfect — right in the center with easy access to trains, shops, and sights. Breakfast was good with a nice mix of options. Rooms are a reasonable size for Tokyo and very comfortable. Would definitely return!
Response from Property: We would like to thank you for your recent stay at Hotel Musse Ginza Meitetsu and sharing us your review. It is a great honor for us to receive your very kind words of praise that you had a wonderful time at the hotel. We are very pleased to see that you had a pleasant stay with us. Thank you once again and we hope to see you again. Hotel Musse Ginza Meitetsu
Guest User
Standard Single Room-Non-Smoking
Stayed in Feb 2026
Family
1 review
10/10
Outstanding
Posted on Apr 14, 2026
Nice hotel at Ginza. Good location. Clean room. Comfortable stay. I will back to stay at Musse Ginza again ❤️
Response from Property: We would like to thank you for your recent stay at Hotel Musse Ginza Meitetsu and sharing us your review. It is a great honor for us to receive your very kind words of praise that you had a wonderful time at the hotel. We are grateful to read your positive comments. We look forward to welcoming you again.Hotel Musse Ginza Meitetsu
Dennys34
Standard Small Double Room-Non-Smoking
Stayed in Feb 2026
Family
15 review
7.0/10
Posted on Mar 24, 2026
Room was a little bit small - staff very friendly - bedding a bit hard - location top / close to the GINZA street
Response from Property: Thank you very much for choosing Hotel Musse Ginza Meitetsu as your vacation. Also, we appreciate for sharing us your review. Your pictures are very nice. We are very pleased to see that you had a pleasant stay with us. We will take your feedback seriously in order to keep standards. Thank you once again and we hope to see you again.Hotel Musse Ginza Meitetsu
Guest User
Premium Twin Room Non Smoking
Stayed in Feb 2026
Family
9 review
9.5/10
Amazing
Posted on Mar 18, 2026
This hotel provides a wide range of amenities, such as combs and shavers available at the lobby, and guests are free to take what they need. The reception staff were very polite and professional, which I truly appreciated. The location is also excellent — there is a 7-Eleven right below the hotel and a FamilyMart next door. It’s only about a 7–8 minute walk to Ichiran Ramen. The room was clean, and the view was great as well. Overall, I would definitely stay at this hotel again on my next visit.
Response from Property: Thank you very much for visiting the Hotel Musse Ginza Meitetsu. Also, we appreciate for sharing us your reviewIt is a great honor for us to receive your very kind words of praise that you had a wonderful time at the hotel.We hope to welcome you back in the future. Hotel Musse Ginza Meitetsu
Guest User
Standard Twin Room-Non-Smoking
Stayed in Jan 2026
Travelling with friends
3 review
9.2/10
Great
Posted on Apr 16, 2026
Given its Ginza, Tokyo location, the room size is pretty standard, even if a bit small. The transportation is incredibly convenient; it's right in the Ginza shopping district with multiple subway lines just a few hundred meters' walk away. This makes it super easy to get to major attractions, Tokyo Station, and the airport. The breakfast is quite distinctive, with lots of small dishes that look great for photos. However, after staying for over a week, the menu barely changed – it was pretty much the same every day. While there was a decent variety, it wasn't enough to get completely bored. Plus, there's a convenience store right outside, which is really handy for getting cash and other essentials.
Original textTranslated by Google
Response from Property: Thank you so much for choosing Hotel Musse Ginza Meitetsu. All the staff are delighted to hear your kind words. We are especially pleased that you enjoyed our breakfast. Breakfast is one of our hotel's most appealing features. We will continue to strive to improve our daily service so that we can provide our guests with even better service in the future. We hope you will visit our hotel again when you visit Tokyo. Hotel Musse Ginza Meitetsu
Guest User
Standard Twin Room-Non-Smoking
Stayed in Jan 2026
Family
7 review
10/10
Outstanding
Posted on Feb 24, 2026
The hotel is located in Higashi-Ginza. After exiting the subway, it's about a 5-10 minute walk. Along the way, you'll pass well-known hotels like Mitsui Garden and Marriott properties. This particular hotel is on a smaller side street, but it's still quite easy to find. Our twin beds were pushed together, which was perfect for a family with children. I was surprised and impressed by the Japanese design of the bathroom, where the shower, toilet, and vanity were all separated – very practical indeed. The room size was adequate. Perhaps because we arrived late, we were given a room on the 3rd floor and told there were no higher floors available. The hotel only has two elevators, and the lobby is on the 2nd floor, which can be awkward during peak times as the elevator from the 3rd floor must stop on the 2nd floor first. We sometimes had to wait a long time for an elevator, and you can't take the stairs directly from the 3rd floor to the 1st, which was a bit time-consuming. We didn't book breakfast at the hotel, as there's a 7-Eleven right downstairs and a FamilyMart about 20 meters away. We ended up getting most of our breakfast from these two convenience stores for our 3-day stay. The hotel isn't far from Ginza, which is very vibrant at night. When we returned late, we'd usually walk back from Ginza Station, taking our time and browsing the shops. Common drugstores are plentiful near the hotel, many with Chinese-speaking staff. Major brand stores in Ginza are also conveniently clustered together, so you can easily find your preferred luxury items. With some discounts, the exchange rate worked out to about 4.3 (RMB to JPY, assuming context). However, popular attractions like Senso-ji Temple and Tokyo Skytree are a bit further away. In summary, if you're coming to Tokyo primarily for shopping, this hotel is a good option. It offers great value for money in the Ginza area.
Original textTranslated by Google
Response from Property: Thank you for choosing our hotel during your trip, and thank you for sharing your feedback. As you mentioned, our rooms are indeed not very spacious, so we have made some adjustments to the arrangement of room amenities, facilities, and furniture. The layout may feel a little unfamiliar, but we hope to increase the usable area. We apologize for any inconvenience this may have caused. We will continue to listen to our customers' opinions and feedback, hoping that all guests will have a more pleasant and enjoyable stay. Regarding the elevator, we apologize for any inconvenience caused. Finally, thank you very much for your valuable feedback. We will continue to strive to improve our services, and we hope you will have the opportunity to stay at our hotel again. We look forward to your next visit!
Kim18
Standard Small Double Room-Non-Smoking
Stayed in Jan 2026
Couple
11 review
9.0/10
Great
Posted on Feb 19, 2026
Great budget hotel if anyone is looking to stay in Ginza! Very close to the main shopping street. Hotel staff were very nice & friendly!
Response from Property: Thank you very much for visiting the Hotel Musse Ginza Meitetsu. Also, we appreciate for sharing us your review.It is a great honor for us to receive your very kind words of praise that you had a wonderful time at the hotel.We will continue to do our best to satisfy the guests.We look forward to welcoming you again.Hotel Musse Ginza Meitetsu
Mannymart
Standard Single Room-Non-Smoking
Stayed in Jan 2026
Solo traveller
1 review
10/10
Outstanding
Posted on Feb 10, 2026
Excellent Ginza experience in terms of cleanliness and service . The staff are extremely pleasant and accommodating of needs. There are much closer hotels to the Ginza train station but the room size and the quiet night’s sleep is a precious commodity in vacationing and that’s what the Musse provides .
Response from Property: We would like to thank you for your recent stay at Hotel Musse Ginza Meitetsu and sharing us your review. We are very pleased to see that you had a pleasant stay with us. It has been a pleasure hosting you as our guest. Thank you once again and we hope to see you again.yoshida
Anonymous User
Standard Small Double Room-Non-Smoking
Stayed in Dec 2025
Couple
17 review
10/10
Outstanding
Posted on Jan 22, 2026
Location very very very center of Ginza Four Stars is reliable given Room very very truly clean and nice
Response from Property: Thank you very much for staying at Hotel Muse Ginza Meitetsu.We are deeply relieved to hear that you enjoyed your stay.We will continue striving to be a hotel that provides even greater satisfaction to our guests.We look forward to welcoming you back again.Hotel Musse Ginza Meitetsu 
Guest User
Standard Small Double Room-Non-Smoking
Stayed in Dec 2025
Family
6 review
9.2/10
Great
Posted on Jan 19, 2026
The duvet in the room was a bit thin, so it felt cold in winter unless the air conditioning was turned up high, which then made the room very dry. I tried to ask the front desk for an extra blanket, but they didn't have any. The room did come with a humidifier and was otherwise well-equipped. The location is good, right in the city center, though it's about a 5-minute walk to any subway line. The breakfast was very Japanese-style with lots of options, but the taste was just average. We booked two nights with breakfast included but only went once. It felt more like a gimmick than genuinely good food, so I wouldn't particularly recommend it. Also, I have to mention that many hotels in Japan now employ Indian staff for cleaning. When we checked in, three Indian employees were chatting in the hallway, which resulted in a strong curry smell throughout the corridor. They also didn't greet us, which is quite unusual for Japanese hotels. The same happened while waiting for the elevator; they were loudly chatting in the hallway as if no one else was there. This really needs improvement.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Hotel Musse Ginza Meitetsu. We sincerely apologize for not being able to fully meet your expectations. We will strive to improve and provide our guests with even better hotel services in the future.
S.A.Y
Standard Single Room-Non-Smoking
Stayed in Dec 2025
Solo traveller
27 review
10/10
Outstanding
Posted on Feb 15, 2026
It’s good near station and near hotel have convenience store also have super market and Donki.
Response from Property: Thank you for sharing your experience of Hotel Musse Ginza Meitetsu.We are very pleased to see that you had a pleasant stay with us. It has been a pleasure hosting you as our guest.Lastly, thank you for your feedback.We look forward to welcoming you again.Hotel Musse Ginza Meitetsu
Guest User
Standard Twin Room-Non-Smoking
Stayed in Dec 2025
Family
19 review
10/10
Outstanding
Posted on Jan 16, 2026
The hotel was very clean and conveniently located. The Japanese breakfast was substantial and beautifully presented, making for a ceremonial experience. The only downside was how crowded breakfast was; I had to be very careful just to get a cup of hot water.
Original textTranslated by Google
Response from Property: Thank you so much for staying at the Meitetsu Musser Hotel in Ginza. We are delighted to hear that you had a pleasant stay. We sincerely apologize for any inconvenience or unpleasantness caused. We look forward to welcoming you back to our hotel. Have a wonderful day!
Anonymous User
Standard Double Room-Non-Smoking
Stayed in Nov 2025
Travelling with friends
27 review
10/10
Outstanding
Posted on Dec 9, 2025
I think this is the best hotel I’ve had in Ginza! Room is quite spacious, very cute, has a nice sofa and bath tub that you can use after a very tiring day. I also love the free bath salts that you can get in the lobby, but I hate the free toothbrush it’s very hard hope they will change the brand lol
Response from Property: Thank you very much for visiting the Hotel Musse Ginza Meitetsu.Also, we appreciate for sharing us your review.Due to using a translator, we are sorry if we misunderstoodWe are very pleased to see that you had a pleasant stay with us.Thank you once again and we hope to see you again.Hotel Musse Ginza Meitetsu
Limingqiandeguang
Standard Small Double Room-Non-Smoking
Stayed in Nov 2025
Business traveller
10 review
8.7/10
Very good
Posted on Dec 13, 2025
The room layout was very well designed, and it's just a 5-minute walk to Ginza subway station. The only downside was the service. I sent some clothes for dry cleaning and when they came back, there was a note in Japanese on them. I asked a staff member about it, and they told me it was fine. However, I used a translation app on the spot and found out the note said the stains couldn't be removed. The staff member was clearly lying and trying to gloss over the issue. I checked immediately and saw the oil stains hadn't been removed, but they insisted they couldn't do anything about it and still wanted to charge me. It's really unprofessional to not clean the clothes, try to hide it, and then still demand payment.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Hotel Muse Ginza Meitetsu. We would like to provide details regarding the cleaning issue you mentioned. We sent the clothing you entrusted to us to our cleaning service for washing. At that time, the cleaning service noticed stains on the clothing and attempted stain removal, but was unable to remove them. Therefore, we believe a note was made stating the stains could not be removed. Our hotel staff did not lie or attempt to deceive you. Regarding the charges incurred, we billed you because the cleaning service did attempt stain removal and performed the cleaning.However, we sincerely apologize again that the outcome did not meet your expectations and that our explanation was insufficient.Hotel Muse Ginza Meitetsu非常感谢您入住银座名铁Muse酒店。关于您提及的清洁问题,我们特此说明详情。您委托我们清洗的衣物已送交专业洗衣服务处理。当时洗衣服务人员发现衣物存在污渍,并尝试进行去渍处理,但未能成功清除。因此我们认为,当时应有记录注明污渍无法清除。酒店员工并未说谎或试图欺骗您。关于产生的费用,我们向您收费是因为洗衣服务确实进行了去渍尝试并完成了清洁工作。然而,我们再次诚挚致歉,既因结果未达您的期望,亦因我们的说明不够充分。Hotel Musse Ginza Meitetsu
CARLOS ANDRÉS MARTÍNEZ CRISTANCHO
Standard Single Room-Non-Smoking
Stayed in Dec 2025
Solo traveller
66 review
9.5/10
Amazing
Posted on Jan 5, 2026
Nice and cozy rooms for a short stay in Tokyo. Location is excellent.
Response from Property: Thank you very much for choosing Hotel Musse Ginza Meitetsu.We also sincerely appreciate you taking the time to submit your review despite your busy schedule.It is a great honor for us to receive your very kind words of praise that you had a wonderful time at the hotel.It has been a pleasure hosting you as our guest.We will continue to do our best to satisfy the guests. Thank you once again and we hope to see you again.Hotel Musse Ginza Meitetsu