The Millennials Shibuya Reviews

Response from Property: Dear Guest,Thank you very much for staying with us and for your kind review. We hope you enjoyed your stay with us and your time in Tokyo! We hope to see you again!Best regards,Uran/The Millennials Shibuya

Response from Property: Dear Guest,Thank you very much for staying with us! We are glad to hear that you enjoyed your stay! Thank you again for your kind feedback. We look forward to seeing you again.Best regards,Uran/The Millennials Shibuya

Response from Property: Dear Guest,Thank you so much for staying with us! We are glad to hear you had a good stay! Thank you again for your kind feedback. We look forward to welcoming you again!Best regards,Uran/The Millennials Shibuya

Response from Property: Thank you very much for staying with us and for your wonderful review. We are delighted to hear that you enjoyed the amenities, our original wake-up system, and the convenient location near Shibuya Parco. It’s great to know that your 3 days 2 nights trip was comfortable and pleasant. We truly appreciate your kind words, and we hope to welcome you back again on your next visit to Tokyo!

Response from Property: Thank you for your stay with us at The Millennials Shibuya, and thank you for posting a nice review.We are happy you had a good time over here and will be waiting for your return in the near future.KaoriFront Desk

Response from Property: Thank you very much for staying with us. We are very happy to hear that you enjoyed the international atmosphere, which is hard to believe in Japan. We are also honored that you enjoyed the free beer in Fukuoka and Sakaisuji Honmachi. We will continue to strive to make your stay even more comfortable, so we look forward to seeing you again.

Response from Property: Thank you very much for taking the time to share your feedback, and please accept our sincere apologies for the inconvenience you experienced during your stay.We are truly sorry for the room assignment error and for the distress it caused upon your late-night arrival. This should never have happened, and we understand how frustrating and uncomfortable the situation must have been. We have already shared this incident with our team to ensure that similar errors do not occur again.Regarding the late check-out charge, we apologize for the frustration this caused as well. Even though our system indicated an overstay, we understand that the difficulty opening the curtain was due to a mechanical issue, and we should have handled the situation with more care and flexibility. We sincerely regret that our response did not meet your expectations of good service.We appreciate your positive comments about the cleanliness and breakfast despite the challenges you faced. However, we fully recognize that the overall experience fell far short of what we aim to provide.Your feedback is extremely valuable to us, and we will use it to improve our operations and staff training. We hope you might consider giving us another chance in the future to provide you with a much better and more comfortable stay.Warm regards,The Millennials Shibuya Team

Response from Property: Dear Dahyun,Thank you for staying with us and taking the time to share your honest feedback.We really glad to hear that we were helpful made a positive impression on you.At the same time, we're truly sorry to hear that your stay was not as comfortable as it should have been. We sincerely apologize for the back discomfort and for the unpleasant odor you experienced.We appreciate you bringing this to our attention.We hope we’ll have another opportunity to welcome you back for a better experience next time.Miu/ The Millennials Shibuya

Response from Property: Dear Guest,Thank you very much for choosing The Millennials and for sharing such a wonderful review.We are delighted to hear that your first stay at our Shibuya location was enjoyable and that our convenient location, comfortable pods, and amenities all met your expectations.It is also a pleasure to know that our staff made you feel welcome your kind words truly mean a lot to us.We sincerely appreciate your continued support, and we look forward to welcoming you back again on your next visit to Tokyo.Warm regards,Mihiro/The Millennials Shibuya

Response from Property: Hello, Ms.JoharaThank you so much for your wonderful feedback!We're thrilled to hear that your first stay with us was such a positive experience. It's great to know you enjoyed the friendly atmosphere, clean facilities.We truly appreciate your kind words and look forward to welcoming you back on your next visit.Warm regards,Rintaro/The Millennials Shibuya Team

Response from Property: Dear Guest,Thank you so much for your wonderful review and kind words.We’re absolutely delighted to hear that you enjoyed your stay and appreciated our cleanliness, facilities, and the friendliness of our staff.It’s great to know that you found the common area and location convenient and enjoyable.Your recommendation truly means a lot to us, and we look forward to welcoming you back for another amazing stay in the future.Best regards,Mihiro/The Millennials Shibuya

Response from Property: Dear Daniel P,Thank you very much for staying with us and for your kind words. We are delighted to hear that you enjoyed your stay and appreciated the cleanliness and relaxing atmosphere of our hostel. It means a lot to us to know we could provide you with a comfortable rest. We truly appreciate your recommendation and look forward to welcoming you again in the future.Best regards,Mihiro/The Millennials Shibuya

Response from Property: Dear guestThank you very much for sharing your feedback and for choosing to stay with us.We sincerely apologize for the inconvenience you experienced with the hot water during your stay. Despite our team’s efforts, we clearly fell short in resolving the matter promptly, and we are truly sorry for the frustration this caused.We greatly appreciate your patience and understanding, especially knowing that you work in hospitality yourself. Your kind words about the rest of your experience mean a lot to us, and we will do our best to ensure that such issues are handled more swiftly in the future.We hope to have the chance to welcome you back again and provide you with a more comfortable stay.Best regards Yua / The Millennials Shibuya

Response from Property: Dear Dfoster,Thank you for your thoughtful review. We’re delighted to hear that you found the accommodation comfortable and enjoyed the welcoming atmosphere. It’s great that you appreciated the cleanliness and convenient location, with easy access to nearby attractions and Yoyogi Park. We look forward to welcoming you again during your next visit to Tokyo.Warm regards,Eve/ The Millennials Shibuya