Tokyo Marriott Hotel

Tokyo Marriott Hotel Reviews

Tokyo Marriott Hotel

4 Chome-7-36 Kitashinagawa, Shinagawa Ward, Tokyo, 140-0001, JapanView hotel details
Tokyo Marriott Hotel
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Guest Reviews of Tokyo Marriott Hotel

8.6/10
Very good
45 reviews
Verified reviews
Location8.6
Amenities8.5
Service8.5
Cleanliness8.6
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All reviews(45)
Positive reviews(17)
Reviews with photos/video(5)
Negative reviews(1)
Guest User
Superior King Room
Stayed in Mar 2026
Business traveller
30 reviews
10/10
Outstanding
Posted on Apr 24, 2026
The location is excellent, and the service is great. The room and bed are both very spacious. It's a bit on the expensive side, but overall, I'm satisfied.
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Guest User
Deluxe Guest Room, 1 King or 2 Twin, High Floor, Smoking
Stayed in Mar 2026
Business traveller
19 reviews
10/10
Outstanding
Posted on Jun 7, 2026
Excellent, excellent, just a bit pricey.
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Pimenjin
Deluxe Guest Room, 1 King or 2 Twin, High Floor, Smoking
Stayed in Aug 2026
Other
28 reviews
10/10
Outstanding
Posted on Sep 6, 2026
Good....
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Anonymous User
Deluxe Twin Room, Low Floor
Stayed in Jul 2026
Other
19 reviews
8.0/10
Very good
Posted on Aug 30, 2026
Advantages: Spacious rooms, comfortable bedding, even the twin beds are large. The hotel is relatively new and clean. Close to Haneda Airport, suitable for business travelers. Disadvantages: Inconvenient location, not suitable for tourists. Getting to Shinagawa Station is a hassle; shuttle buses are infrequent, there are no buses at noon, and the service ends early in the evening. It's also a bit of a walk to Shinagawa Station after getting off the bus. I stayed three nights, and only once did the timing coincide with queuing for the bus with people leaving the adjacent office building. The hotel uses the same shower gel as Fairfield by Marriott, making it feel like a budget hotel.
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Kgewanzhuanquanqiu
High Floor Deluxe Guest Room, 2 Twin
Stayed in Jul 2026
Travelling with friends
32 reviews
8.0/10
Very good
Posted on Aug 14, 2026
The room was small and old. I would recommend it for the future. There are smoking rooms available. The service was acceptable.
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Guest User
Deluxe Twin Room, Low Floor
Stayed in Sep 2025
Couple
1 reviews
4.5/10
Posted on Oct 24, 2025
I had a lot of issues, but the service was terrible. The customer service was so bad that it made me feel bad. I had been staying there for quite a long time, but I felt like I had had enough. I've used this hotel many times since it was Laforet, and I feel like the service was better before. The prices are much higher than before, but I still feel like it's terrible.
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Guest User
High Floor Deluxe Guest Room, 2 Twin
Stayed in Oct 2025
Business traveller
11 reviews
7.0/10
Posted on Nov 4, 2025
The only disappointment was that there was no lounge on the upper floors.
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Response from Property: We apologize for any inconvenience this may have caused.Access to the lounge is limited to guests staying on the Executive Floor.
Dadouxiaoai
High Floor Deluxe Guest Room, 1 King
Stayed in Jan 2025
Business traveller
38 reviews
9.5/10
Amazing
Posted on Feb 24, 2025
The hotel room is relatively large, the breakfast is very good, the location is also good, there is a shuttle bus to Shinagawa Station
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Guest User
Superior King Room
Stayed in Jan 2025
Business traveller
1 reviews
10/10
Outstanding
Posted on Feb 15, 2025
Breakfast: The salad was fresh and the rice was delicious and satisfying.
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Guest User
High Floor Deluxe Guest Room, 1 King
Stayed in Jan 2024
Couple
140 reviews
10/10
Outstanding
Posted on May 6, 2024
The hotel facilities are good, and the hotel has a free shuttle bus to Shinagawa Subway Station, which is very convenient. There are not many commercial shopping nearby. The hotel is right next to a beautiful park. There is also a FamilyMart convenience store inside the hotel, which is very convenient. The facilities and room size are better than other hotels in Tokyo.
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Anonymous User
Deluxe King Room, Low Floor
Stayed in Dec 2023
Couple
11 reviews
8.0/10
Very good
Posted on Feb 29, 2024
It is not recommended for tourists to stay here. There is not much food nearby.
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2023 Kenny Lee
Superior King Room
Stayed in May 2026
Business traveller
24 reviews
9.0/10
Great
Posted on Jun 16, 2026
friendly staff and good location
Dongdongdong-Debbie
Deluxe King Room, Low Floor
Stayed in Mar 2025
Business traveller
112 reviews
10/10
Outstanding
Posted on Apr 27, 2025
This hotel is located right in the heart of Tokyo. As a five-star establishment, it's the only choice when my boss travels for business. The facilities are excellent, and both the cleanliness and service are top-notch. Highly recommended.
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Detianduhou80
Deluxe Twin Room, Low Floor
Stayed in Apr 2025
Business traveller
373 reviews
10/10
Outstanding
Posted on May 12, 2025
Convenient transportation, nice environment, very satisfied.
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