To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.1
Service9.2
Cleanliness9.5
Filter by:
Sort by:
All reviews(501)
Positive reviews(494)
Reviews with photos/video(112)
Easy to get around(96)
Close to metro(53)
Convenient for shopping(42)
Large rooms(37)
Would stay again(17)
Friendly front desk staff(10)
Loved the view(9)
Perfect for families(3)
Negative reviews(7)
Elle2024
Standard Single Room, Non Smoking
Stayed in Jan 2025
Solo travellers
12 review
10.0/10
Outstanding
Posted on Feb 19, 2025
Perfect locaton. Connected directly to Ginza Metro Station and right in the centre of Ginza and Hibiya - connected by various metro and JR lines. Walking to distance to lots of shops and restaurants.
The standard single room (modest) is rather small, like many other hotels in Tokyo. This should be great for business use as there is a standing desk and extended monitor.
G Hall
Deluxe King Room, Non Smoking
Stayed in Jan 2025
Couples
3 review
9.5/10
Amazing
Posted on Feb 5, 2025
So happy with our stay at The Gate hotel. Lobby lounge was really nice , room was very spacious and clean, location can’t be any better, in the heart of Ginza. Would definitely stay here again! The only thing I have to say was the gym doesn’t have any weights but better than nothing !
chi fai
Standard Double Room, Non Smoking
Stayed in Feb 2025
Couples
16 review
10.0/10
Outstanding
Posted on Apr 16, 2025
Convince in and out of GINZA,
AMAZINGLY comfortable rooms.
Guest User
Standard Double Room Electronic Cigarette Only
Stayed in Nov 2024
Family
13 review
10.0/10
Outstanding
Posted on Dec 21, 2024
Can’t beat the location, charming hotel n value for money. Front desk very helpful.
McNadia
Deluxe King Room, Non Smoking
Stayed in Oct 2024
Couples
9 review
10.0/10
Outstanding
Posted on Dec 26, 2024
Strategic location next to Ginza station exit A1, nice rooftop lobby at level 4 with city view, spacious room enough to open big luggages
CKYNKS
Deluxe Twin Room, Non Smoking
Stayed in Oct 2024
Couples
15 review
7.5/10
Posted on Nov 8, 2024
Excellent location. Close to many popular restaurants
Super convenient, just next to the metro station
Decent rooms
Fair price for a 4 stars hotel
I
Deluxe Twin Room Electronic Cigarette Only
Stayed in Sep 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Jan 10, 2025
Love the location, very easy walk from 3 train lines, with Ginza station exit just outside the hotel.
LeeWayne
Standard Double Room Electronic Cigarette Only
Stayed in Oct 2024
Business travellers
4 review
10.0/10
Outstanding
Posted on Jan 15, 2025
Great location,good service, and will come back if go to Tokyo again.
Anonymous User
Deluxe King Room Electronic Cigarette Only
Stayed in Aug 2024
Business travellers
55 review
8.0/10
Very Good
Posted on Sep 30, 2024
Just average. Not that great. Not sure if I will consider coming here again for my next business trip.
Guest User
Deluxe King Room, Non Smoking
Stayed in Dec 2024
Family
2 review
9.0/10
Great
Posted on Mar 3, 2025
Spacious room with good location
Peach Anne
Deluxe King Room, Non Smoking
Stayed in Feb 2025
Couples
7 review
9.5/10
Amazing
Posted on Mar 16, 2025
Hotel has a vibrant atmosphere in a subtle way, room is spacious especially the bathroom and hotel staff is nice to accommodate our requests. The location is within walkable distance from Ginza, Hibiya and Yurakucho which makes it very desirable. The only downside that concerns us is that the nearest airport limousine stop per the updated route is not too close to our hotel, which could be challenging on rainy days.
SSYing
Standard Double Room, Non Smoking
Stayed in Aug 2024
Business travellers
6 review
6.5/10
Posted on Sep 8, 2024
Good location it’s near subway station. Many restaurants nearby. Room is very small so maybe good for business travelers. Space between wall and bed is 40cm roughly….
Service is friendly until I asked for late check out. I was asking for an hour late … noon. The female junior staff was looking at the “senior” male staff and asked in Japanese. The guy looked at me unfriendly and said something in Japanese then the lady said it would be charged. I don’t mind paying but should tell me politely. I ended up did not.
Guest User
Standard Single Room, Non Smoking
Stayed in Mar 2025
Solo travellers
1 review
8.5/10
Very Good
Posted on Apr 6, 2025
The front desk staffs are very helpful and friendly. The lobby lounge is very nice too!
Leung Ricky
Standard Double Room, Non Smoking
Stayed in Mar 2025
Couples
3 review
9.0/10
Great
Posted on Apr 24, 2025
Good location. Services at Reception varies depending on the Receptionists.
Anonymous User
Standard Single Room, Non Smoking
Stayed in Feb 2025
Solo travellers
34 review
10.0/10
Outstanding
Posted on Mar 3, 2025
Metro station is just outside the hotel entrance and surrounded by shops and restaurants