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Location7.9
Amenities7.6
Service8.1
Cleanliness8.3
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Negative reviews(29)
肥仔打Golf
Semi Double Room-Smoking
Stayed in Dec 2025
Solo traveller
134 review
7.5/10
Posted on Jan 8, 2026
If discount ok, walking distance to aki and in the hotel area , there is a fish ramen , super good ! Hotel room clean , all ok with price
❌No luggage storage ( this services need to improve ❌)
Response from Property: Thank you for your review. We agree that our luggage storage service requires review.However, security and space constraints present significant challenges, and we are examining this from various angles.
Guest User
Semi Double Room Non-Smoking
Stayed in Nov 2025
Business traveller
2 review
10/10
Outstanding
Posted on Dec 22, 2025
Cheap, exceeded expectations, and the bathroom facilities are very new.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Hotel Livemax Akihabara Kita. We would also like to thank you for taking the time to leave us a review. All of our staff are very happy that you were satisfied with your stay at our hotel and for your kind words of praise. We will continue to do our utmost to ensure that our customers are satisfied. All of our staff look forward to your next visit. Hotel Livemax Akihabara Kita Accommodation Department
Sometravelbuddie
Twin Room-Smoking
Stayed in Sep 2025
Other
25 review
2.0/10
Posted on Nov 2, 2025
I’ve been visiting Japan for many years and have stayed in numerous hotels across different cities — but this is by far the worst experience I’ve ever had.
All the rooms smell heavily of cigarette smoke, even though some are supposed to be non-smoking. You can smell it every time housekeeping opens or cleans a room — it’s strong, stale, and suffocating.
The situation became even more unbearable during my stay. I wasn’t able to sleep the entire night because I genuinely felt an unexplainable presence in the room — something disturbing enough to make me extremely anxious and uncomfortable. Several times, I felt as if something was tugging at my blanket, and I could not rest peacefully.
I immediately requested to change rooms, explaining that I have asthma and was feeling unwell from both the cigarette odor and the extreme discomfort. However, the staff — particularly the Indian/Pakistani front desk personnel — were completely inconsiderate. They refused to change my room, ignored my health concerns, and showed no sense of empathy or responsibility for guest safety and well-being.
I even told them directly: “Will you be responsible if something happens to me because of my asthma?” — yet they still did nothing. It felt as if they were willing to let a guest suffer or even die inside the room rather than extend basic courtesy or compassion.
This hotel is not safe, not clean, and not guest-friendly. The environment is stressful, unhygienic, and spiritually disturbing.
For your own safety, comfort, and peace of mind, do not check in here. There are far better and safer hotels around Akihabara that respect their guests and maintain proper cleanliness.
Response from Property: Thank you very much for staying at Hotel Livemax Akihabara Kita. We would also like to thank you for taking the time to leave us a review. All of our staff are very happy that you were satisfied with your stay at our hotel and for your kind words of praise. However, we apologize for any inconvenience caused. All of our staff will continue to do our utmost to ensure that our customers are satisfied. All of our staff look forward to your next visit. Hotel Livemax Akihabara Kita Accommodation Department
Qingyuchuji
Semi Double Room Non-Smoking
Stayed in Dec 2025
Solo traveller
69 review
9.0/10
Great
Posted on Jan 10, 2026
First time experiencing a fire escape... that was certainly a unique experience... The fact that the door doesn't automatically lock when you close it is a bit annoying, otherwise, it's pretty standard Livemax quality.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Hotel Livemax Akihabara Kita. We would also like to thank you for taking the time to leave us a review. All of our staff are very happy that you were satisfied with your stay at our hotel and for your kind words of praise. We will continue to do our utmost to ensure that our customers are satisfied. All of our staff look forward to your next visit. Hotel Livemax Akihabara Kita Accommodation Department
Guest User
Semi Double Room Non-Smoking
Stayed in Nov 2025
Business traveller
2 review
9.0/10
Great
Posted on Dec 29, 2025
Although it's a bit far from the station, there are quite a few dining options nearby. The room is small but has everything you need.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Hotel Livemax Akihabara Kita. We would also like to thank you for taking the time to leave us a review. All of our staff are very happy that you were satisfied with your stay at our hotel and for your kind words of praise. We will continue to do our utmost to ensure that our customers are satisfied. All of our staff look forward to your next visit. Hotel Livemax Akihabara Kita Accommodation Department
Anonymous User
Semi Double Room Non-Smoking
Stayed in Oct 2025
Business traveller
34 review
10/10
Outstanding
Posted on Jan 25, 2026
Most hotels in Japan are pretty similar. The 10 AM checkout is a bit inconvenient, but everything else was fine. The location is okay, though a little far from Tokyo Station. I forgot to take pictures, but it was decent overall, so I'll give it a good review.
Original textTranslated by Google
Response from Property: この度はホテルリブマックス秋葉原北をご利用いただき誠にありがとうございました。 また、貴重なお時間を割いてクチコミをお寄せいただきましたこと、重ねて御礼申し上げます。 当館の宿泊にご満足頂けましたこと・お褒めの言葉はスタッフ一同大変嬉しく思っております。 これからもお客様にご満足頂けます様、スタッフ一同全力を尽くして参ります。 お客様のまたのご来館をスタッフ一同心よりお待ち申し上げております。 ホテルリブマックス秋葉原北 宿泊課
Guest User
Semi Double Room Non-Smoking
Stayed in Sep 2025
Other
1 review
2.0/10
Posted on Oct 13, 2025
Avoid this place. I needed a hotel for a layover stay and this was the most disapointing experience I've had in Tokyo. Go to a manga cafe, net cafe etc, it'd be cheaper a better experience. I checked in around midnight, no house keeprs to address my concerns of the room - the bathroom was not clean. Then they have no phone to contact the front desk. Check out time is 10AM (already early) but they begin banging the door around 9AM to get out and try to get you to pay 1000JPY/hr extra.
Response from Property: Thank you very much for using our facility. We would also like to express our sincere gratitude for taking the time to provide us with your valuable feedback despite your busy schedule. However, we sincerely apologize for the inconvenience caused to you. We take seriously the inadequate cleaning of the bathroom, the lack of a late-night response system, and the inappropriate behavior before check-out. We deeply regret that we ended up greatly betraying your expectations, when we should have provided a comfortable space for you. We will use your valuable feedback to improve our services in the future. We would be grateful if you could give us the opportunity to make amends if there is another opportunity. Once again, we sincerely apologize for the inconvenience caused to you. Hotel Livmax Akihabara Kita Accommodation Department
Guest User
Semi Double Room Non-Smoking
Stayed in Sep 2025
Solo traveller
3 review
4.7/10
Posted on Dec 28, 2025
On the first day, the front desk lady who spoke Chinese had a bad attitude. Other than that, the soundproofing was poor and the room was small. It wasn't a very good experience.
Original textTranslated by Google
Response from Property: Thank you very much for using Hotel Livemax Akihabara Kita. We would also like to thank you for taking the time to leave us a review. However, we sincerely apologize for any inconvenience or concerns you may have experienced regarding our staff's service. All of our staff will continue to do our utmost to ensure your satisfaction. We look forward to welcoming you back again. Hotel Livemax Akihabara Kita Accommodation Department
Jason GC Lee
Twin Room-Smoking
Stayed in Mar 2025
Family
13 review
8.5/10
Very good
Posted on Apr 5, 2025
The hotel room is clean and tidy, and the service is good. What's most important is that they offer a room for 3 adults, which is rare in Tokyo. My daughter is 13 years old now, and many other hotels require us to book 2 separate rooms since they consider her an adult. However, there are two points to note about this hotel: 1) It is located a bit far from the center of Akihabara. 2) They do not provide luggage storage services after check-out.
Response from Property: Thank you very much for staying at Hotel Livemax Akihabara Kita. We would also like to thank you for taking the time to leave us a review. All of our staff are very happy that you were satisfied with your stay at our hotel and for your kind words. All of our staff will continue to do our utmost to ensure that our customers are satisfied. We look forward to your next visit. Hotel Livemax Akihabara Kita Accommodation Department
Guest User
Twin Room-Smoking
Stayed in Sep 2025
Other
11 review
10/10
Outstanding
Posted on Nov 21, 2025
Really nice place in Tokyo. I really enjoyed my visit to HOTEL LiVEMAX Akihabara Kita.
Response from Property: この度はホテルリブマックス秋葉原北をご利用いただき誠にありがとうございました。 また、貴重なお時間を割いてクチコミをお寄せいただきましたこと、重ねて御礼申し上げます。 当館の宿泊にご満足頂けましたこと・お褒めの言葉はスタッフ一同大変嬉しく思っております。 これからもお客様にご満足頂けます様、スタッフ一同全力を尽くして参ります。 お客様のまたのご来館をスタッフ一同心よりお待ち申し上げております。 ホテルリブマックス秋葉原北 宿泊課
Guest User
Semi Double Room Non-Smoking
Stayed in Jan 2025
Other
14 review
3.0/10
Posted on Feb 21, 2025
First off, this hotel's location is incredibly inconvenient. There isn't a single convenience store within a 300-400 meter radius, and I had to walk all the way to Akihabara just to find a place to eat. I had specifically booked a non-smoking room because I don't smoke and strongly dislike the smell, but upon entering, I found the room reeked of cigarette smoke. I reported the issue to the front desk. The South Asian lady working there spoke decent English and informed me that changing rooms wasn't an option. I told her I'm very sensitive to smoke and asked if she could help, to which she handed me an ozone generator and told me to 'sort it out myself.' Left with no other choice, I tried using it and went out for dinner. But when I returned, the entire room still reeked of smoke, even the duvet covers. I reluctantly decided to just bear with it for the night. That's when I noticed the grimy slippers, sticky light switches, peeling wallpaper, and worn-out tables and chairs. This is the standard you'd expect from a cheap 60 RMB hostel in China, yet I paid 800-900 RMB for it. Honestly, for that price, I should have just spent a little more, maybe up to 1000 RMB, and stayed somewhere significantly better. This experience was unbearable, and I will definitely be avoiding this place in the future.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Hotel Livemax Akihabara Kita. We would also like to thank you for taking the time to leave us a review. We apologize for any inconvenience caused during your stay. All of our staff will continue to do our utmost to ensure your satisfaction. We look forward to seeing you again. Hotel Livemax Akihabara Kita Accommodation Department
Guest User
Semi Double Room Non-Smoking
Stayed in Jun 2025
Family
75 review
8.0/10
Very good
Posted on Jul 24, 2025
The room was basic and spotless, with daily housekeeping. Just remember to hang the 'Please Clean' sign on your door. It's a 15-minute walk from Akihabara, and you'll find Family Mart, 7-Eleven, and Lawson convenience stores nearby.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Hotel Livemax Akihabara Kita. We would also like to thank you for taking the time to leave us a review. All of our staff are very happy that you were satisfied with your stay at our hotel and for your kind words of praise. We will continue to do our utmost to ensure that our customers are satisfied. All of our staff look forward to your next visit. Hotel Livemax Akihabara Kita Accommodation Department
Yuehanpiaierandelieqiaosefuxiaduobuliang
Semi Double Room Non-Smoking
Stayed in Jun 2025
Couple
5 review
10/10
Outstanding
Posted on Jul 28, 2025
The hotel is reasonably close to both the subway station and Akihabara. The front desk staff were incredibly helpful, and the place was very quiet. The only minor drawback was that the room was a little on the small side, but the amenities were quite comprehensive. Overall, I had a great time in Tokyo, and there were plenty of convenience stores in the vicinity.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Hotel Livemax Akihabara Kita. We would also like to thank you for taking the time to leave us a review. All of our staff are very happy that you were satisfied with your stay at our hotel and for your kind words of praise. We will continue to do our utmost to ensure that our customers are satisfied. All of our staff look forward to your next visit. Hotel Livemax Akihabara Kita Accommodation Department
Abenben
Semi Double Room Non-Smoking
Stayed in Jun 2025
Solo traveller
10 review
8.0/10
Very good
Posted on Aug 13, 2025
The facilities are a bit dated, but it's still excellent and offers great value for money. I've stayed at this chain multiple times, and it's a consistently good brand. My advice would be to try and choose their newer properties.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Hotel Livemax Akihabara Kita. We would also like to thank you for taking the time to leave us a review. All of our staff are very happy that you were satisfied with your stay at our hotel and for your kind words of praise. We will continue to do our utmost to ensure that our customers are satisfied. All of our staff look forward to your next visit. Hotel Livemax Akihabara Kita Accommodation Department
windelf
Twin Room-Smoking
Stayed in Nov 2025
Business traveller
15 review
9.7/10
Amazing
Posted on Dec 18, 2025
Clean and tidy. Convenient for getting around.
Original textTranslated by Google
Response from Property: この度はホテルリブマックス秋葉原北をご利用いただき誠にありがとうございました。 また、貴重なお時間を割いてクチコミをお寄せいただきましたこと、重ねて御礼申し上げます。 当館の宿泊にご満足頂けましたこと・お褒めの言葉はスタッフ一同大変嬉しく思っております。 これからもお客様にご満足頂けます様、スタッフ一同全力を尽くして参ります。 お客様のまたのご来館をスタッフ一同心よりお待ち申し上げております。 ホテルリブマックス秋葉原北 宿泊課