We wished we had more time at this fantastic hotel within a hotel! We were upgraded upon arrival to a huge suite, room 1140. There were 2 separate rooms, 2 bathrooms, so much space it was crazy! The bed was tremendous, we think it was bigger than a king, and very comfortable. Tons of towels, robes, great amenities, and a lovely view. It was immaculate and quiet. We utilized the "free" food and drinks in the lounge on the 11th floor a couple of times. The gardens were very pretty, we took some pictures there. We asked the concierge on the 11th floor for help with dinner reservations. We wanted to try sukiyaki. They got us in to the hotel's restaurant, Okahan, and it was the best meal of our trip to Japan! We had to leave early in the morning for the airport, so we ordered a room service breakfast. It was perfect and delivered right on time. My one and only criticism of the hotel would be that the decor is slightly dated. However, I highly, highly recommend the hotel! In addition, it should be noted that all of the staff was superb.