Nihonbashi Ningyo-cho 3-3-16, Chuo Ward, Tokyo, 103-0013, JapanView hotel details
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Guest Reviews of Hotel Nihonbashi Saibo
9.2/10
Great
777 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities8.9
Service9.2
Cleanliness9.2
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All reviews(777)
Positive reviews(754)
Reviews with photos/video(190)
Easy to get around(177)
Close to metro(128)
Small room size(102)
Convenient for shopping(50)
Friendly front desk staff(46)
Nice toiletries(39)
Delicious breakfast(39)
Luggage delivery service(13)
Negative reviews(23)
Guest User
Standard Twin Non-smoking Single bed + Double bed
Stayed in Jul 2026
Family
22 reviews
10/10
Outstanding
Posted on Aug 13, 2026
The room was a bit small, but it had everything I needed. The location is excellent, close to a subway station and several convenience stores, which was super convenient. The most surprising part was the complimentary makeup remover and lotion samples on the first floor – they were amazing! Laundry facilities were also handy, you just had to keep an eye on the timing.
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Response from Property: 非常感謝您入住酒店日本橋賽博,並給予我們滿分好評!對於設施與用品、清潔度、酒店周邊環境以及服務都給予10分評價,我們深感榮幸,也由衷感謝您的認可。很高興您覺得酒店位置便利。從人形町站步行即可到達,周邊也有多家便利店,希望這些便利能夠讓您的東京之旅更加輕鬆愉快。得知您喜歡一樓提供的卸粧用品以及化粧水、乳液等試用裝,我們也感到非常開心。這些用品都是我們的工作人員結合客人的意見和需求精心挑選的,因此看到您評價“非常好用”,對我們來説也是莫大的鼓勵。同時,很高興您也覺得酒店的洗衣設施使用方便。今後我們也會繼續努力,不斷完善設施和服務,為每一位客人提供更加舒適、便利的住宿體驗。再次感謝您的入住與好評。期待您下次來到東京時,能夠再次選擇酒店日本橋賽博。全體工作人員期待您的再次光臨!前台工作人員 山中
Jona F
Comfort Single Non-smoking
Stayed in Jun 2026
Solo traveller
5 reviews
10/10
Outstanding
Posted on Aug 4, 2026
I lost my passport and they really want to help me. I almost miss my flight but they give me notif beforehand that they have my passport. Im so thankful for them. .
breakfast also really nice.
room nice.
access easy to narita and haneda
Response from Property: Dear Guest,Thank you very much for sharing your wonderful feedback.We are truly relieved to hear that your passport was found and that we could assist you before your flight. We understand how stressful it must have been, and we are very happy that our staff could help you in time.We are also delighted to know that you enjoyed our breakfast, room, and convenient location with easy access to both Narita and Haneda Airports.Your kind words are a great encouragement to our team. We sincerely appreciate your stay with us and hope to welcome you back to Hotel Nihonbashi Saibo again in the future.Kind regards,Gurung Abishek
jpooi
Standard Twin Non-smoking Single bed + Double bed
Stayed in May 2026
Family
5 reviews
8.5/10
Very good
Posted on Jun 20, 2026
The staff were very friendly and helpful, especially an older gentleman and a young lady (sorry, I forgot their names). The location is excellent—Tokyo Station is about a 20 minutes walk away, and there is an affordable 24-hour restaurant right across the street.
BUT the room was quite small, and once we opened our luggage, it became difficult to move around comfortably. Another drawback was the step down from the bathroom, which may be inconvenient for elderly guests (a bit high).
Overall, a good choice for travelers who prioritize location, but those who prefer more spacious rooms may want to consider other options.
Response from Property: Dear GuestThank you very much for staying at Hotel Nihonbashi Saibo and for taking the time to share your detailed feedback.We are delighted to hear that you found our staff friendly and helpful. Your kind words about the older gentleman and young lady at the front desk will be shared with our team, and they will be very encouraged by your recognition.We are also pleased that you appreciated our convenient location. Our hotel provides easy access to many of Tokyo's major attractions and transportation hubs, making it a great base for exploring the city.At the same time, we sincerely appreciate your comments regarding the room size and the step between the bathroom and the room. As our hotel is located in the heart of Tokyo, room sizes are somewhat limited, but we understand that this may affect comfort, especially when traveling with large luggage. We also value your feedback regarding the bathroom step, as guest safety and comfort are very important to us.Thank you again for your balanced and thoughtful review. We hope to have the opportunity to welcome you back on your next visit to Tokyo.Best regards,Gurung Abishek
amgn
Standard Double Room Non-Smoking
Stayed in May 2026
Couple
4 reviews
9.5/10
Amazing
Posted on Jun 21, 2026
Great location and excellent service. The hotel offered very good value for money and fully met our expectations.
The only downside is the room size. There was hardly any space to put our suitcase.
Overall, we had a pleasant stay and would consider staying here again.
Response from Property: Thank you very much for staying at Hotel Nihonbashi Saibo and for sharing your valuable feedback.We are very pleased to hear that you were satisfied with our location, service, and value for money. Your kind words are a great encouragement for our entire team.On the other hand, we sincerely apologize for any inconvenience caused by the size of the room and the limited space for your suitcase. Although our rooms are compact, we will continue striving to improve comfort through better arrangement of amenities and guest guidance.We truly appreciate your understanding and hope to have the pleasure of welcoming you again in the future.Front Desk StaffAbe
Guest User
Standard Twin Non-smoking Single bed + Double bed
Stayed in May 2026
Family
6 reviews
9.0/10
Great
Posted on Jun 11, 2026
The hotel was easy to find you can walk around Tokyo without using a train.
It was pretty clean and the amenities was very good. They also have a facial mask that was very good. The stuff was also professional. I like it here again. I might book again if I need to go around Tokyo.
Response from Property: Dear Guest,Thank you very much for your wonderful feedback.We are delighted to hear that you found our hotel easy to locate, enjoyed exploring Tokyo from our convenient location, and were satisfied with the cleanliness, amenities, and facial masks we provide.We also greatly appreciate your kind words about our staff. Your compliments will be shared with our team, as they are always encouraged by positive feedback from our guests.Thank you again for choosing to stay with us. We look forward to welcoming you back on your next visit to Tokyo.Warm regards,Gurung Abishek
Taiguoyongxiacheng
Small Double Room Non Smoking
Stayed in Apr 2026
Solo traveller
25 reviews
7.7/10
Good
Posted on Jun 3, 2026
Hotels in Tokyo are indeed quite small, but that's just how it is. The front desk is half a level down, and I couldn't figure out how to use the luggage conveyor belt. There was also no one to help me with my luggage when I checked out. However, being able to store my luggage after checkout was a nice perk. It's very close to the subway; just remember not to take exit 5 from the subway as it has no escalator. Exit 6, however, does have an escalator.
Original textTranslated by Google
Response from Property: Thank you so much for visiting our hotel. We also sincerely appreciate taking the time to leave us your valuable feedback. We sincerely apologize for any inconvenience caused by the somewhat cramped guest room and the inconvenient route to the front desk. Furthermore, we apologize for the difficulty you experienced in carrying your luggage and using the conveyor belt due to a lack of guidance and assistance from our staff on the day of your visit. Regarding luggage handling, our staff are always ready to assist you if you ask; we are also happy to explain how to use the conveyor belt. We will strive to improve our service quality in the future, providing more proactive and attentive greetings and assistance to every guest. On another note, we are very pleased to learn that you were satisfied with our luggage storage service after check-out. We also appreciate you sharing information about the elevator at Exit A6 of Ningyocho Station. We believe this information will be very helpful to other guests. If you have the opportunity to visit Tokyo again in the future, all of us at the front desk look forward to your next visit. Front Desk Staff
ElliGermany
Comfort Single Non-smoking
Stayed in Apr 2026
Solo traveller
20 reviews
10/10
Outstanding
Posted on May 11, 2026
Very good location, close to the metro station. The rooms are small but enough for one person and a short stay. It’s clean and well-equipped. The staff ist friendly. You can pick some ice cream and sanitary items if you need. T
Response from Property: Thank you very much for staying with us and for sharing your feedback.We are delighted to hear that you enjoyed our convenient location near the metro station and found our facilities clean and well-equipped. We are also glad that our friendly staff and the complimentary services—such as the ice cream and sanitary items—added a special touch to your stay.While our rooms are designed to be compact, we are pleased to know they were sufficient for your needs during your short trip to Tokyo.It would be a pleasure to welcome you back again in the near future. We look forward to providing you with another comfortable stay!Warm regards,Frontdesk Asano
BalikEkmek
Semi Double Room Non-Smoking
Stayed in May 2026
Couple
8 reviews
10/10
Outstanding
Posted on Jul 13, 2026
Nice hotel, convenient location. Delicious breakfast with eel.
Response from Property: Thank you very much for staying with us and for taking the time to share your kind review.We are delighted to hear that you enjoyed our convenient location and our breakfast featuring delicious eel. Your feedback is greatly appreciated and encourages our team to keep providing excellent service.We look forward to welcoming you back in the near future.Sincerely,Front Desk Staff
Guest User
Semi Double Room Non-Smoking
Stayed in Jan 2026
Solo traveller
11 reviews
10/10
Outstanding
Posted on Mar 27, 2026
I assume thats the best hotel you can pick according to price and location. The breakfast was delicious, I really miss eel rice, it was even better than at the restaurants in the city. The room was very clean and nice, the bed is clean and comfy, the staff is friendly and helpful, I was given free ice-cream while checking-in!! The location is the best, 5 minute walk from two metro stations and there are more than 10 convenience stores around. Also, there are A LOT of options to eat around, even Western spots (Mcdonalds, KFC, Starbucks). Must stay!! Will definitely opt for this hotel when I come to Tokyo again.
Response from Property: Dear Guest,Thank you very much for your wonderful and enthusiastic feedback.We are truly delighted to hear that you found our hotel to be a great value in terms of both price and location. It is especially rewarding to know that you enjoyed our breakfast, particularly the eel rice—we take great pride in offering a memorable dining experience to our guests.We are also pleased that you found your room clean and comfortable, and that our staff could contribute positively to your stay. We’re glad you enjoyed the small welcome treat at check-in as well.It is great to hear that our convenient location, with easy access to metro stations and a wide variety of nearby dining and shopping options, met your expectations.Your kind words and strong recommendation mean a great deal to us. We sincerely look forward to welcoming you again on your next visit to Tokyo.Warm regards,Gurung Abishek
Guest User
Economy Single Room Non-Smoking
Stayed in Dec 2025
Solo traveller
9 reviews
10/10
Outstanding
Posted on Feb 4, 2026
The room was very clean, breakfast was good, and it's close to convenience stores and the subway station.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing to stay at our hotel and for taking the time to share your positive feedback. We are delighted to know that you were satisfied with the cleanliness of your room and our breakfast. We are also pleased that you found the hotel's location near convenience stores and the subway station very convenient. All of our staff will continue to strive to provide an even more comfortable and enjoyable stay for every guest. We sincerely look forward to welcoming you back in the near future. Sincerely, Gurun Abishek
Guest User
Standard Single Room Non Smoking
Stayed in Jun 2026
Solo traveller
2 reviews
10/10
Outstanding
Posted on Aug 2, 2026
One of the staff offered to carry my luggage upstairs, which was very kind. Everything was great during my stay.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your wonderful feedback.We are delighted to hear that one of our staff members was able to assist you with carrying your luggage upstairs and that this small gesture made a positive impression. Your kind words mean a great deal to our team.We are also very pleased to know that everything was great during your stay. It was our pleasure to welcome you, and we hope to have the opportunity to serve you again whenever your travels bring you back to Tokyo.Warm regards,Gurung Abishek
Anonymous User
Standard Double Room Non-Smoking
Stayed in Dec 2025
Family
4 reviews
9.0/10
Great
Posted on Feb 17, 2026
The staff is friendly and helpful, all the amenities is well prepared, the highlighted point is strategic location, it is convenient to anywhere and close to MRT station. Good experience!
Response from Property: Thank you so much for your kind words! We are thrilled to hear that you enjoyed our strategic location and found our staff helpful. Being so close to Ningyocho Subway Station makes exploring the city very convenient, and we’re glad it added to your experience. We look forward to welcoming you back soon!Front Desk Staff
Guest User
Standard Twin Non-smoking Single bed + Double bed
Stayed in Jun 2026
Business traveller
2 reviews
10/10
Outstanding
Posted on Jul 29, 2026
The room is a bit small, suitable for business travel. The location is very convenient, and the hotel is fully equipped, though the bathroom is a little cramped! There's a yakitori restaurant on B2, which is super convenient. If you're staying at the hotel and don't know what to eat, you can easily grab a meal there – it's delicious and affordable!
Original textTranslated by Google
Response from Property: 感謝您選擇入住酒店日本橋賽博,並抽出寶貴時間分享您的入住體驗。很高興得知您對酒店的地理位置、設施配備以及整體住宿體驗感到滿意。酒店位於東京人形町地區,交通便利,周邊有許多餐廳、便利店以及特色景點,非常適合作為商務出行或東京觀光的住宿據點。關於您提到的客房空間較為緊湊的問題,由於酒店位於東京市中心,客房設計充分利用了有限的空間,因此部分房型可能會讓您感覺空間較小。對於浴室空間方面給您帶來的不便,我們也會認真參考您的寶貴意見,並持續努力提升入住體驗。同時,非常感謝您喜歡酒店提供的各項設施與用品。我們一直希望通過完善的客房設備和豐富的免費用品,讓每一位入住的客人都能感受到便利與舒適。另外,非常感謝您對位於酒店地下二層燒鳥店的推薦。能夠在酒店館內輕鬆享用美味的燒鳥料理,為您的住宿增添便利與愉快的用餐體驗,我們感到非常開心。對於不熟悉周邊餐飲選擇的客人來説,館內餐廳也是一個方便且安心的選擇。再次感謝您的寶貴評價。期待未來您再次來到東京時,酒店日本橋賽博能夠繼續成為您安心、便利的住宿選擇。我們全體員工真誠期待再次歡迎您的到來。酒店日本橋賽博前台工作人員 沼裏
syd_ph
Semi Double Room Non-Smoking
Stayed in Dec 2025
Travelling with friends
6 reviews
10/10
Outstanding
Posted on Jan 23, 2026
We just booked 3 night at first and we planned to transfer to other hotel if the hotel is not good. Since we really loved the hotel and it's location we extend for another 3 days. We will definitely recommend this hotel and visit again soon.
There lots of affordable Japanese restaurants nearby.
Response from Property: Dear Guest,Thank you very much for your wonderful feedback.We are truly delighted to hear that you enjoyed your stay with us and chose to extend your visit. It means a great deal to us that both our hotel and its location met your expectations, and that you were able to enjoy the many affordable Japanese restaurants in the surrounding area.Your kind words and recommendation are sincerely appreciated, and they are a great encouragement to all of our staff. We very much look forward to welcoming you back again in the near future.Warm regards,Gurung Abishek
Ss079
Standard Double Room Non-Smoking
Stayed in Jan 2026
Couple
8 reviews
8.0/10
Very good
Posted on Feb 16, 2026
Location is near station but rather far from all the touristy things
Very small room
Response from Property: Thank you very much for staying at Hotel Nihonbashi Saibo and for sharing your feedback.We appreciate your comment regarding our location. While we are conveniently located near Ningyocho Station, access to major tourist attractions usually requires a short train ride. However, areas such as Tokyo Station, Ginza, and Asakusa are easily reachable by public transportation.Regarding the room size, we understand that it may feel small. However, our rooms are carefully designed to maximize functionality and comfort within a compact space. We hope the layout helped make your stay as comfortable as possible.We truly appreciate your valuable feedback and hope to welcome you again in the future.Front Desk StaffAbe