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Verified reviews
Location9.0
Amenities7.8
Service8.5
Cleanliness8.2
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All reviews(652)
Positive reviews(604)
Reviews with photos/video(167)
Easy to get around(116)
Small room size(51)
Convenient for shopping(36)
Great value for money(31)
Close to train station(25)
Friendly front desk staff(12)
Luggage delivery service(8)
Perfect for kids(4)
Negative reviews(48)
Eomond
Japanese Style Family Room KABUKI SAMURAI - Non Smoking (2 Semi-double Beds) - Main Building
Stayed in Jul 2026
Family
38 reviews
8.0/10
Very good
Posted on Aug 31, 2026
The staff is very nice and friendly. The facilities is sufficient with laundry, free tooth brush and so on. Even though the location is quite convenient with 5 minutes walk to the mtr station, it is close to the ************ region.
Response from Property: Thank you for choosing our hotel. We appreciate your feedback on the rooms and services. We sincerely apologize for any inconvenience caused by the surrounding environment. We will take your valuable comments into consideration. We look forward to welcoming you back again.
Engsiang
Casual Semi-double Room - Non Smoking (1 Semi-double Bed) - Main Building
Stayed in Jun 2026
Business traveller
4 reviews
7.5/10
Posted on Jul 10, 2026
Location is convinced because it close to subway. Room quite small not suitable for couple or family. Price is quite high compared to room space. Overall is ok to stay.
Khatieee
Casual Semi-double Room - Non Smoking (1 Semi-double Bed) - Main Building
Stayed in May 2026
Solo traveller
5 reviews
10/10
Outstanding
Posted on Jul 1, 2026
It was an amazing experience here. The service is incredible! The people and the location. It is nearby everything! Accessible train stations and markets. Thank you, Centurion!
Guest User
Casual Semi-double Room - Non Smoking (1 Semi-double Bed) - Main Building
Stayed in May 2026
Solo traveller
2 reviews
7.5/10
Posted on Jun 23, 2026
Good location for single traveler.
Near Tokyo metro subway and speed train to
Narita airport (keisei skyliner).
Midochi Tawfik
Casual Semi-double Room - Non Smoking (1 Semi-double Bed) - Main Building
Stayed in May 2026
Solo traveller
24 reviews
10/10
Outstanding
Posted on Jun 21, 2026
The hotel's location is excellent; it's in the heart of Ono Square, the last metro stop from Narita Airport, about an hour and a half from the airport, and a 7-minute walk to the hotel. All the markets are right at your feet. I enjoyed my stay.
Cheng_shi_ke_ai_xiao_lang_jun
Casual Semi-double Room - Non Smoking (1 Semi-double Bed) - Main Building
Stayed in May 2026
Solo traveller
58 reviews
7.7/10
Good
Posted on Jun 6, 2026
I stayed here for one night to do some last-minute shopping before heading back home. The hotel's location is super convenient, right next to Ueno Park, with plenty of shopping and dining options nearby. The room was a bit small, but perfectly fine for one person. It was a bit noisy at night, but I got some earplugs from the front desk and slept pretty well. The new building across the street looks great, but the old building is more affordable, offering good value for money.
However, I've noticed a significant decline in Japan's cleanliness lately. There are a lot of people smoking on the streets, and I saw cigarette butts on the ground, which wasn't the case ten years ago.
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Carey Loy
Casual Semi-double Room - Non Smoking (1 Semi-double Bed) - Main Building
Stayed in Apr 2026
Couple
30 reviews
7.5/10
Posted on Jun 5, 2026
Centurion Hotel Ueno was a complete disappointment, falling short of basic hospitality standards. The deception started right at check-in: the room was explicitly advertised and booked as a "Casual Double Bed," but what we actually received was a cramped single bed. This blatant misrepresentation immediately compromised the comfort of our stay.
The lack of care extended into the bathroom, which was a major letdown. The sink and shower area were marred by very bad, visible marks that made the entire space feel neglected and unhygienic. For a hotel that positions itself in a convenient location like Ueno, the absolute disregard for accurate room descriptions and rigorous housekeeping is unacceptable.
Lanelly
Superior Queen Room - Non Smoking (1 Queen Bed) - Annex - Extrabed Is From 3rd Adult
Stayed in Apr 2026
Couple
12 reviews
9.0/10
Great
Posted on May 25, 2026
Strategic location and easy access to metro/JR Station, shopping streets, malls, restaurants, etc.
Sealion
Cabin Room - Non Smoking (1 Bunk Bed) - Annex - Extra Bed Is From 3rd Adult
Stayed in Apr 2026
Couple
11 reviews
7.5/10
Posted on May 15, 2026
The hotel is easy to access, just 6 min walk from Keisei Ueno station. We are arranged a room to annex building after check-in. I chose room with a bunk bed, though only 14 m sq, more space for picking things. Overall the stay is nice.
Marmilyn
Superior Semi-double Room - Non Smoking (1 Semi-double Bed) - Main Building
Stayed in Apr 2026
Family
5 reviews
10/10
Outstanding
Posted on Jun 1, 2026
Staff are so helpful and more than willing to answer to all our queries. Location is great and the place is clean and well maintained.
Filmsielily
Superior Semi-double Room - Non Smoking (1 Semi-double Bed) - Main Building
Stayed in Apr 2026
Family
29 reviews
10/10
Outstanding
Posted on May 11, 2026
Honestly i really love the hotel despite the sizing of the room, it was super near to the subway line like 2/3 mins walk. Near to convenience store and everything. Definitely will stay here if im coming again
Anonymous User
Casual Semi-double Room - Non Smoking (1 Semi-double Bed) - Main Building
Stayed in May 2026
Solo traveller
14 reviews
8.5/10
Very good
Posted on Aug 27, 2026
Excellent location. Many restaurant to choose from!! And it near subway
Response from Property: この度当ホテルをご利用いただき、ありがとうございます。ご満足いただけましたことを大変嬉しく存じます。またご来館を心よりお待ちしております。
Anonymous User
Superior King Room -Non Smoking (1 King Bed) - Annex - Extra Bed Is From 3rd Adult
Stayed in Mar 2026
Travelling with friends
4 reviews
9.5/10
Amazing
Posted on Apr 19, 2026
Nice stay. Near to many places like ueno park, skyliner and jr train stations, ameyoko street, family mart just down stairs, lawson and 7 eleven also around the area. Very convenient.
Guest User
Superior Semi-double Room - Non Smoking (1 Semi-double Bed) - Main Building
Stayed in Apr 2026
Family
1 reviews
10/10
Outstanding
Posted on May 11, 2026
I really liked this hotel. It's quiet, the service is good, and the location is great.
Anonymous User
Cabin Room - Non Smoking (1 Bunk Bed) - Annex - Extra Bed Is From 3rd Adult
Stayed in Mar 2026
Family
2 reviews
10/10
Outstanding
Posted on Apr 20, 2026
There's a family mart right beside the hotel, doesn't have to walk long way to look for a convenient store