7 Chome-2-5 Ueno, Taito, Taito Ward, Tokyo, 110-0005, JapanView Hotel Details
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1 night
Hotel New Ueno Guest Reviews
4.2/5
Very Good
184 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.9
Service4.2
Cleanliness4.2
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All reviews(184)
Positive reviews(179)
Reviews with photos/video(38)
Convenient location(49)
Easy to get around(21)
Small room size(10)
Great value for money(9)
Friendly front desk staff(6)
Close to metro(6)
Perfect for business trips(4)
Would stay again(4)
Negative reviews(5)
カタリビシャル
Single Room with Single Bed-Non-Smoking
Stayed in Aug 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Very good rooms and service and drop off transportation to the airport.
Yin
Twin Room, 2 Twin Beds, Non Smoking
Stayed in Dec 2024
Family
14 review
3.5/5
Posted on Mar 20, 2025
great location, near to the train station, but at the hotel is bit old
Guest User
Single Room with Single Bed-Non-Smoking
Stayed in Nov 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Staff is very helpful and the hotel is right next to JR Ueno station.
Guest User
Single Room, 1 Twin Bed, Non Smoking, Annex Building
Stayed in Jul 2024
Solo travellers
54 review
3.7/5
Posted on Aug 26, 2024
The main attraction of this hotel is being just a few minutes walk from Ueno Station. The room are clean and quite big for a single room. Basic hotel for use as a base to explore Tokyo.
Ma
Double Room-Non-Smoking
Stayed in Mar 2024
Couples
5 review
4.0/5
Very Good
Posted on Apr 21, 2024
Best location and near Ueno station. The facility is old and the room size is small. The service is satisfactory.
Guest User
Compact Twin Room, 2 Single Beds, Non Smoking
Stayed in Mar 2024
Solo travellers
5 review
4.2/5
Very Good
Posted on Apr 19, 2024
The location is excellent, just a few minutes' walk from the Nuevo metro station, with numerous restaurants and museums nearby. It's ideal for tourists who enjoy shopping and exploring on foot but don't plan to spend much time relaxing at the hotel.
Guest User
Twin Room, 2 Twin Beds, Non Smoking
Stayed in Mar 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 14, 2024
Good location for commuting by train. Room size is not too small, we can open 2 luggages easily. Hotel provides all the daily amenities. More importantly, staffs (in evening shift) that we talked too are all very nice with a great service mind.
The only con side is sometimes you can hear some noise on the street.
Overall Recommeded!
Guest User
Twin Room, 2 Twin Beds, Non Smoking
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Dec 16, 2024
Very close to station and good service
Anonymous User
Single Room with Single Bed-Non-Smoking
Stayed in Feb 2024
Solo travellers
1 review
4.7/5
Amazing
Posted on Mar 23, 2024
The staff are well spoken Japanese, They have water and an ice dispatching machine at the lobby so it's very convenient to refill it before your day. Location is very great, Go out from JR Ueno central Exit and Look on the Left you can see the Hotel Sign.
Constancia Urrutia
Single Room with Single Bed-Non-Smoking
Stayed in Aug 2023
Solo travellers
13 review
5.0/5
Outstanding
Posted on Sep 13, 2023
The location is perfect, just in front of the station. But the highlight of the hotel is the staff, everyone is very kind and helpful. Thank you for everything!
dwrt
Single Room with Single Bed-Non-Smoking
Stayed in Jun 2023
Business travellers
91 review
1.7/5
Posted on Aug 10, 2023
Room is small. Its far from station. Hotel front desk is terrible. Will.never stay here again.