2 Chome-9-1 Kitaotsuka, Toshima Ward, Tokyo, 170-0004, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Otsuka Town Hotel Guest Reviews
3.8/5
Good
9 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.6
Service4.5
Cleanliness3.6
Filter by:
Sort by:
All reviews(9)
Positive reviews(8)
Reviews with photos/video(1)
Negative reviews(1)
Chen Mumu
Standard Semi Double Room Smoking
Stayed in Sep 2024
Solo travellers
91 review
4.2/5
Very Good
Posted on Nov 12, 2024
Pretty simple and clean room
Even the smoking room smells much less than the live room.
It won’t stain the clothes in the entire suitcase.
There is a lot of food nearby which is very convenient
Original TextTranslated by Google
Guest User
Stayed in Jun 2023
Business travellers
1.0/5
Posted on Jul 11, 2023
There were lots of ticks. If it was 1 or 2, I would have exterminated them myself. If you look closely, you'll see ticks walking along the walls, ticks invading my favorite bags and caps, ticks walking all over the bed when I'm about to sleep, and ticks falling out of the comforter. I've crushed it more times than I can count. When I crushed it, blood came out, so it seems that the previous guest was probably bitten. I received a full refund, and I plan to receive compensation for the cap and bag. The woman at the front desk sincerely apologized, but the person in charge looked annoyed and said, "Can you see a tick? LOL." I was surprised and angry that even though I work in the hotel industry, I don't know what ticks look like. If you don't know what ticks look like or how they behave, you're ignorant even though you're in the industry, and there's no way that's true, so even though you know, you're deliberately pretending you don't know about their existence and talking about them as if they just appeared for the first time. I thought so too. I myself am a manager in the service industry, and I wonder if I should respond like this... I thought…. Cockroaches and spiders are harmless, so you don't need to worry about them, but ticks are pests that have a high probability of causing infections. If I had been bitten, I think I would have gotten an infection. Or you may start experiencing symptoms. I spend the day in fear. Although it is a beautiful business hotel, it was terrible.