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5 star

Four Seasons Hotel Tokyo at Otemachi
4.7/553 Reviews

Four Seasons Hotel Tokyo at Otemachi

Tokyo Station/Nihonbashi/Akihabara/Kinshicho Tokyo|0.36km from Ninomaru Garden
I am lucky enough to stay at a high-end hotel once or twice per year. Let me start by saying I am indifferent between most high-end chains and standard Westins/Marriotts/Hiltons, etc. Four Seasons hotels are different--you can always see and feel what you are paying for. The new Four Seasons at Otemachi exemplifies this. Needless to say, the public spaces and rooms are beautiful. Both the design and execution of the design are magnificent. If you are a connaisseur of construction quality, you will see what I mean. In terms of fit and finish, it is to a building what a Lexus is to a car. More important than the physical space, though, is the staff. Within a day of being here, it seemed to be that everyone knew who I was (so behave yourself, because you don't want to develop a bad reputation here). I ate breakfast (it comes with the room) here, as well as one lunch in the Italian restaurant and one dinner at the bar. The food, while generally not Japanese per se, had Japanese flair. The smoked salmon in my first-day breakfast salad was special, as was the veal salad and turbot with edamame pure' I had for lunch. The Japanese breakfast featured cod marinated in miso, which is something I enjoy, and it did not disappoint. The Waygu burger I had for dinner was better than fine but didn't quite match my favorite in Los Angeles, which is the burger at the bar of Cut. The waitstaff was attentive without hovering, and the bartender, Keith Motsi, was named the best bartender in Asia last year. I am not surprised. He won me with his familiarity of Hemingway's drinking habits, and his perfectly executed, bone dry, stirred martini (he rinses both the carafe and glass with vermouth before pouring in the gin). The pool is stunning, although I am mildly disappointed that it has no deep end. Alas, shallow pools seem to be the way it is with all hotels these days. New hotels usually have to go through a shakedown period before they find their footing, and it was pretty clear to me the Otemachi Four Seasons is already well grounded. Currently, it is expensive, but not crazy expensive. I wish them much success.
Palace Hotel Tokyo
4.8/586 Reviews

Palace Hotel Tokyo

Tokyo Station/Nihonbashi/Akihabara/Kinshicho Tokyo|0.4km from Ninomaru Garden
Wonderful hotel where even the smallest details have been well thought through. I don't usually write long reviews but I have so many good things to say about this hotel. We stayed here twice during our honeymoon in Japan, for two nights at the start of the trip and three nights at the end. The two rooms we had were both fantastic with amazing views over the Imperial gardens. Every member of staff was kind and friendly, they greeted the guests in such a genuine and warm manner. Breakfast was delicious - we enjoyed the buffet, and the Japanese style breakfast. They serve lots of different teas, coffees, and juices. We had a few shots of the very healthy green juice which was surprisingly tasty! The bar is very chic and it has a long cocktail list. It has a very glamorous aesthetic, with glossy floors and cute tables to enjoy a drink. We had dinner on the terrace on our last night; the food was fabulous. We thought it was quite reasonably priced (we're used to London prices!) for the set menus, with wine pairings. It was well worth the price. The wine is great and we really enjoyed chatting to the sommelier about his speciality, Californian wines. The rooms have lots of storage, and we had two TVs (one in the bedroom, one in the bathroom). We had a bath, and a separate shower cubicle. The loos feature classic Japanese high tech which is quite interesting. We were given pyjamas, slippers, and dressing gowns in our rooms. There were lovely toileteries including a whole set of facial cleansers, toners, and moisturisers, as well as bath oils and salts. We even got some steam eye masks which were so luxurious. They have toothbrushes in case you have forgotten your own! The hotel has easy access to the underground system, and you can walk to the main Tokyo station in around 10 minutes. It's close to lots of shopping centres with cafes and restaurants. There's also a beautiful Starbucks next door - I'd definitely recommend trying the Japanese Starbucks! It's really different from the UK and has some great treats. The concierges are helpful and knowledgable. They booked me in for a wash and blow dry (reasonably priced for a city centre hairdresser at around £26 at the Shisheido salon which uses high quality products). They also arranged tickets for the Tokyo Skytree, and they recommended places to visit and various restaurants. We really relied on their expertise, and they were so generous with their time. All in all, we had an amazing and very memorable experience at this hotel. We hope we'll be lucky enough to return one day again.
HOSHINOYA Tokyo
4.7/578 Reviews

HOSHINOYA Tokyo

Tokyo Station/Nihonbashi/Akihabara/Kinshicho Tokyo|0.55km from Ninomaru Garden
I have to say I was excited and looked forward to my stay. At the end. I don’t think it was worth it. And it was because of what Hoshinoya Tokyo is, it is a ryokan, not a hotel, and it is a Japanese chain. It was not imbued with the spirit of providing utmost comfort and pampering to its guest. It is more focused on the onsen, the Japanese culture, and the provision of daily meals. 

It is not where you should stay to hear a lot of Yes. No concierge service, so they won’t help you get a reservation because they provide meals in the ryokan (which hotel doesn’t?). No early check in or courtesy late check out. If you want to check out late, it’s 9,000 JPY per hour - even when it doesn’t cost the hotel anything. No currency exchange service. If you want to order meals, you have to place the order the day before. No bathrobe provided, and when asked, first they said they didn’t have them, then they provided but warned me I should only wear them inside the room (I don’t remember a time in my life when I wore bathrobe walking around any hotel), and that since the quantity was limited, they would not change the bathrobe during my stay - it all sounded like a conversation I would have with my school principal, one that was not so friendly.

The fancy picture of the centerpiece which flooded Instagram was one place on the hallway, first floor, where we took off our shoes before entering the hotel. Reception is on the second floor, and the interior was a mixed in style, I don’t know how to call it. It was dated and furnished with uncomfortable sofas and chairs. We and other guests were not allowed to checked in until 3 pm (regardless whether a room was available) so we could see several parties, some with small children hanging out on those sofas like at a train station. Not all of us can time our flight to arrive at the hotel at exactly 3 pm, so it was a tiresome wait during which we were provided with one cup of tea per person the whole time. After that long wait, the welcome ritual with snacks at the lounge on our floor became quite pointless. We already did not feel welcomed. Service at Hoshinoya Tokyo was also not great and definitely not 5 star. As a guest pointed out, it’s difficult to get to the entrance via taxi. The basement entrance was dark. Room cleaning was not reliable - we left the room for 3 hours in the morning, came back at 1 pm and the room was not cleaned. But if you stayed in (which well, what you are supposed to do at a ryokan), they wouldn’t go in to clean or even asked if you wanted the room to be cleaned. On such a day, I asked if I could get new towels when we left for dinner, the staff said yes, but nothing happened when we came back and no follow up call to let us know why. There’s no view from our room (executive room at the corner). The hotel is surrounded by other taller buildings. When we opened the window screen, we could see people from the other building office and they could see us. It’s all grayish. 

 Staying at a ry
Aman Tokyo
4.9/567 Reviews

Aman Tokyo

Tokyo Station/Nihonbashi/Akihabara/Kinshicho Tokyo|0.62km from Ninomaru Garden
Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.

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Top rated hotels in Tokyo

Searching for hotels near Ninomaru Garden? Compare room rates and reviews to find your ideal stay.
Ascott Marunouchi Tokyo
4.5/5126 Reviews
Tokyo Station/Nihonbashi/Akihabara/Kinshicho
It’s just wonderful to stay in ascott. It is just opposite to otemachi station (find exit C9). Best of all, it has a 24 hour gym, suitable for gym goers / and more importantly business travel. The room is bigger than most ordinary rooms in Tokyo, with art of state facilities. The staff here are attention, and helpful. Do consider if you have the extra budget 😊
Four Seasons Hotel Tokyo at Otemachi
4.7/553 Reviews
Tokyo Station/Nihonbashi/Akihabara/Kinshicho
I am lucky enough to stay at a high-end hotel once or twice per year. Let me start by saying I am indifferent between most high-end chains and standard Westins/Marriotts/Hiltons, etc. Four Seasons hotels are different--you can always see and feel what you are paying for. The new Four Seasons at Otemachi exemplifies this. Needless to say, the public spaces and rooms are beautiful. Both the design and execution of the design are magnificent. If you are a connaisseur of construction quality, you will see what I mean. In terms of fit and finish, it is to a building what a Lexus is to a car. More important than the physical space, though, is the staff. Within a day of being here, it seemed to be that everyone knew who I was (so behave yourself, because you don't want to develop a bad reputation here). I ate breakfast (it comes with the room) here, as well as one lunch in the Italian restaurant and one dinner at the bar. The food, while generally not Japanese per se, had Japanese flair. The smoked salmon in my first-day breakfast salad was special, as was the veal salad and turbot with edamame pure' I had for lunch. The Japanese breakfast featured cod marinated in miso, which is something I enjoy, and it did not disappoint. The Waygu burger I had for dinner was better than fine but didn't quite match my favorite in Los Angeles, which is the burger at the bar of Cut. The waitstaff was attentive without hovering, and the bartender, Keith Motsi, was named the best bartender in Asia last year. I am not surprised. He won me with his familiarity of Hemingway's drinking habits, and his perfectly executed, bone dry, stirred martini (he rinses both the carafe and glass with vermouth before pouring in the gin). The pool is stunning, although I am mildly disappointed that it has no deep end. Alas, shallow pools seem to be the way it is with all hotels these days. New hotels usually have to go through a shakedown period before they find their footing, and it was pretty clear to me the Otemachi Four Seasons is already well grounded. Currently, it is expensive, but not crazy expensive. I wish them much success.
KKR Hotel Tokyo
4.2/588 Reviews
Tokyo Station/Nihonbashi/Akihabara/Kinshicho
The standard room was 'Japanese size' but surprising the bathtub was full size. Small 'nook' for hanging clothes with no door, a nice desk to work on with a mirror in front, full-length mirror by the entrance door. 2 electric sockets in the bathroom and 2 more by the desk. A minifridge in a cabinet attached to the desk. Green and brown tea (1 each) every day with the hot pot for boiling water. The TV is maybe 42 inches (didn't measure) but I didn't use it because all I found were Japanese shows. Might have others but couldn't read the remote buttons as they were in Japanese and I was busy so no time to watch. If you want a Japanese breakfast, you need to buy the vouchers. Coffee/tea, salad, beans and edamame, tomatoes and some egg and franks, fried potatoes. BEST was the croissants with really nice blueberry conserve with tons of whole blueberries inside. A separate Japanese table with more local favourites. Entrance to the underground train right out the front door and a block walk underground to the train. Limited food options for lunch or dinner but within 5 or 6 blocks, many more options if you turn LEFT out the front door. Front desk staff do not all speak English but the would summon someone who did speak it fairly well.
Palace Hotel Tokyo
4.8/586 Reviews
Tokyo Station/Nihonbashi/Akihabara/Kinshicho
Wonderful hotel where even the smallest details have been well thought through. I don't usually write long reviews but I have so many good things to say about this hotel. We stayed here twice during our honeymoon in Japan, for two nights at the start of the trip and three nights at the end. The two rooms we had were both fantastic with amazing views over the Imperial gardens. Every member of staff was kind and friendly, they greeted the guests in such a genuine and warm manner. Breakfast was delicious - we enjoyed the buffet, and the Japanese style breakfast. They serve lots of different teas, coffees, and juices. We had a few shots of the very healthy green juice which was surprisingly tasty! The bar is very chic and it has a long cocktail list. It has a very glamorous aesthetic, with glossy floors and cute tables to enjoy a drink. We had dinner on the terrace on our last night; the food was fabulous. We thought it was quite reasonably priced (we're used to London prices!) for the set menus, with wine pairings. It was well worth the price. The wine is great and we really enjoyed chatting to the sommelier about his speciality, Californian wines. The rooms have lots of storage, and we had two TVs (one in the bedroom, one in the bathroom). We had a bath, and a separate shower cubicle. The loos feature classic Japanese high tech which is quite interesting. We were given pyjamas, slippers, and dressing gowns in our rooms. There were lovely toileteries including a whole set of facial cleansers, toners, and moisturisers, as well as bath oils and salts. We even got some steam eye masks which were so luxurious. They have toothbrushes in case you have forgotten your own! The hotel has easy access to the underground system, and you can walk to the main Tokyo station in around 10 minutes. It's close to lots of shopping centres with cafes and restaurants. There's also a beautiful Starbucks next door - I'd definitely recommend trying the Japanese Starbucks! It's really different from the UK and has some great treats. The concierges are helpful and knowledgable. They booked me in for a wash and blow dry (reasonably priced for a city centre hairdresser at around £26 at the Shisheido salon which uses high quality products). They also arranged tickets for the Tokyo Skytree, and they recommended places to visit and various restaurants. We really relied on their expertise, and they were so generous with their time. All in all, we had an amazing and very memorable experience at this hotel. We hope we'll be lucky enough to return one day again.
HOSHINOYA Tokyo
4.7/578 Reviews
Tokyo Station/Nihonbashi/Akihabara/Kinshicho
I have to say I was excited and looked forward to my stay. At the end. I don’t think it was worth it. And it was because of what Hoshinoya Tokyo is, it is a ryokan, not a hotel, and it is a Japanese chain. It was not imbued with the spirit of providing utmost comfort and pampering to its guest. It is more focused on the onsen, the Japanese culture, and the provision of daily meals. 

It is not where you should stay to hear a lot of Yes. No concierge service, so they won’t help you get a reservation because they provide meals in the ryokan (which hotel doesn’t?). No early check in or courtesy late check out. If you want to check out late, it’s 9,000 JPY per hour - even when it doesn’t cost the hotel anything. No currency exchange service. If you want to order meals, you have to place the order the day before. No bathrobe provided, and when asked, first they said they didn’t have them, then they provided but warned me I should only wear them inside the room (I don’t remember a time in my life when I wore bathrobe walking around any hotel), and that since the quantity was limited, they would not change the bathrobe during my stay - it all sounded like a conversation I would have with my school principal, one that was not so friendly.

The fancy picture of the centerpiece which flooded Instagram was one place on the hallway, first floor, where we took off our shoes before entering the hotel. Reception is on the second floor, and the interior was a mixed in style, I don’t know how to call it. It was dated and furnished with uncomfortable sofas and chairs. We and other guests were not allowed to checked in until 3 pm (regardless whether a room was available) so we could see several parties, some with small children hanging out on those sofas like at a train station. Not all of us can time our flight to arrive at the hotel at exactly 3 pm, so it was a tiresome wait during which we were provided with one cup of tea per person the whole time. After that long wait, the welcome ritual with snacks at the lounge on our floor became quite pointless. We already did not feel welcomed. Service at Hoshinoya Tokyo was also not great and definitely not 5 star. As a guest pointed out, it’s difficult to get to the entrance via taxi. The basement entrance was dark. Room cleaning was not reliable - we left the room for 3 hours in the morning, came back at 1 pm and the room was not cleaned. But if you stayed in (which well, what you are supposed to do at a ryokan), they wouldn’t go in to clean or even asked if you wanted the room to be cleaned. On such a day, I asked if I could get new towels when we left for dinner, the staff said yes, but nothing happened when we came back and no follow up call to let us know why. There’s no view from our room (executive room at the corner). The hotel is surrounded by other taller buildings. When we opened the window screen, we could see people from the other building office and they could see us. It’s all grayish. 

 Staying at a ry
Aman Tokyo
4.9/567 Reviews
Tokyo Station/Nihonbashi/Akihabara/Kinshicho
Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.

Frequently Asked Questions

Tokyo Travel Guide

Planning a trip to Tokyo? Book hotels in Tokyo via the Trip.com website or app, it's easy and hassle-free. Tokyo is a city with tons of tourist attractions. You'll never want to leave! You can stay 3-5 days at hotels in Tokyo without running out of things to do.

For those traveling for business and tourism, Haneda Airport (Haneda Airport) is the preferred choice when visiting Tokyo. It's easy to reach Tokyo. The city can be reached by plane, train, and car.

Trip.com offers discounts of up to 20% on 1097 boutique hotels in Tokyo. As a popular tourist city, Tokyo has many renowned chain hotels. If the comfort level of your trip is important, there are many choices in Tokyo, such as hotels under the Novotel brand. Novotel is the most popular brand among tourists. Hotel Sunroute Ariake in Tokyo is a favorite among Trip.com users. Many tourists also stay at Keio Plaza Hotel Tokyo.

In the city center of Tokyo, you'll have easy access to Shinbashi, Tsukiji Market, Ginza. You can choose attractions in Tokyo that are perfect for a weekend getaway, such as Shibamata, Shakujii Park. The most popular attractions for tourists in Tokyo are Shibuya, Tokyo Tower, Shinjuku. With a developed commercial area, visitors can head to Omotesando-Aoyama, BVLGARI for a great shopping experience.

Average Temperature

• January to March: 8.98°C during the day, 5.13°C at night

• April to June: 20.28°C during the day, 16.65°C at night

• July to September: 27.27°C during the day, 24.07°C at night

• October to December: 15.08°C during the day, 11.49°C at night

Average seasonal Rainfall

• Spring: 74.43 cm

• Summer: 141.07 cm

• Autumn: 175.03 cm

• Winter: 98.4 cm

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