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5 star

The Tokyo Edition, Toranomon
4.3/5118 Reviews

The Tokyo Edition, Toranomon

Tokyo|0.39km from Sen-oku Hakukokan Museum
The hotel is centrally located and I think that’s basically the sole reason I may consider staying at it again. Checking in was smooth (thanks to the HK colleague seconded from Ritz Carlton HK), and other than that, I think your hotel staff needs re-training, especially the concierge team! Terrible service and clueless! My friends who were also traveling were not as lucky at check-in. One wasn’t able to get his room at 6pm and was asked to wait (20 mins), and when he finally got his key, he went into the room where someone was already in it. Who could expect this kind of mistake happened in a “modern luxury hotel”? My other friend nearly traumatized trying to check-in with a staff who can’t really speak English and don’t understand what “confirmation number” means. To me, the only disappointment was no upgrade at all even I was a Titanium member then. But well, I of course understand it is “subject to availability”. Hotel itself and its location is superb and definitely create a modern luxury feeling. But I’m staying in a HOTEL and HOSPITALITY and SERVICE should be the most important. And Edition Tokyo fails in all aspect, and maybe this is how you want to create a “lasting memory”? The short lady at the concierge was rude and impolite. When I was trying to ask about the timetable of the airport bus and where the stop is, she simply said why don’t you check it online cos you need to use your credit card and book anyway! I cannot believe this kind of service in Japan, let alone at a 5-star Marriot managed hotel. In the end I let my friend to handle it and she told me she talked to 3 different concierge colleagues and each gave a different answer, in the end it had to escalate up to the duty manager to get a concrete response on how to take the airport bus to Narita. Crazy! Then on separate occasions we went to the lobby bar. We requested to sit by the window and the waiter there said “it is reserved” on every occasion. In the end of course the sofa by the window was empty (and on one occasion it was empty till the bar was closed). I got annoyed and asked for the restaurant manager and I said “if you need a minimum spending just say so, why you have to put us at the bar table?” She said she would look into it and of course no one has yet to give us a good reason why is it the case. And service at the bar was appalling and to a certain extent I would even use “racist” to put it. As a Titanium with Marriot Bonvoy and a Globalist with World of Hyatt, I must say I made a terrible mistake staying at Tokyo Edition. I am sure I would receive better treatment and a better holiday experience if I stay at Andaz Tokyo which is across the street!

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Business travel

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Breakfast

Andaz Tokyo Toranomon Hills- A Concept by Hyatt
4.8/585 Reviews

Andaz Tokyo Toranomon Hills- A Concept by Hyatt

Tokyo|0.78km from Sen-oku Hakukokan Museum
This review will be hard to write, it's a very nice hotel but I also find it hard to recommend to tourists. Room: The Tokyo Tower view room is very pretty at night. The bed is comfy. I don't like having the closet on the opposite end of the sleeping area though, I find that very inconvenient when packing/getting ready. And for a hotel that opened in 2016, that TV is tiny and needs to be larger. The Aesop products are nice, and come in big bottles with pumps (which I prefer over tiny bottles). They also have the coolest slippers! Service: Concierge helped me reserve dinner, and had confirmation letter ready at check-in. Check-in/out was fast and easy. They offer free HH in lounge, I was pleasantly surprised to find live performance! Food offering during HH is pretty basic, but that's ok because I'd rather be eating in the city anyways. Evening turndown service could be enhanced a bit, may need to borrow a page from your colleagues at Grand Hyatt ;) Location: This is the one thing that truly sucks about this place for tourists. Toranomon Hills is a very business-heavy area, a ghost town after 6 p.m. There's no department stores, no shopping, only two convenience stores nearby, barely any dining options after 9 p.m. To do anything you'll need to get on a subway/taxi from hotel. The walk to the subway station is frankly a little longer than I like, but it's indoor underground which is nice for cold and rainy days. Overall, I would recommend a stay here if you're on a work trip and your office is in the area. Or you just have to check this place off your bucket list because of its design or the room with Tokyo Tower view. As a typical tourist in Tokyo who values convenience and accessibility to restaurants and shopping, I probably won't be back. It's a shame because this place has so much potential if it was in a better area, but I guess you can't have it all!
Keio Presso Inn Akasaka
4.2/547 Reviews

Keio Presso Inn Akasaka

Tokyo|0.79km from Sen-oku Hakukokan Museum
I can't spend it comfortably because the facilities are new. I didn't care about cleaning and water discharge. The air cleaner was also in each room and was saved at this time. The desk is also large, the outlet is also 2 on the desk, 1 on the bed. Recently, there are some hotels with chargers, but there are no chargers or USB outlets, so I think it's better to have them if necessary. The room feels like where to spread the suitcase, but there was more space between the bed and the desk than I thought, and there was no problem using it alone. This room seems to be able to stay up to 2 people, but if it is not so big, I don't think the bed feels so tight even for 2 people. There is instant coffee and tea. There is no water. If you stay, you will have free breakfast (6:30~). Muffin, croissant, soup (5 kinds: bean soup, corn soup, consomme, miso soup, etc.), cabbage, mini cutlet, scrambled egg, yogurt, coffee, etc. I don't have to think about breakfast, so I think it's good for 1 days and 2 days. You may get tired of going on 3 days. But it's free. As for the location, I saw it from the exit as soon as I left Akasaka Station 5b exit. It is close. There were supermarkets, convenience stores, stabas, pharmacies, etc., and there were restaurants in the building near TBS, and there were celery and lunch boxes in the basement of the building of ***. Mac, dotol, etc. are also nearby and convenient. Akasaka Mitsuki Station is a little walk compared to Akasaka Station. There were many Chiyoda lines using Akasaka station, so it was the main station of Akasaka station, and it was about to use Akasaka Mitsuki station by route, so there was no problem.

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Top rated hotels in Tokyo

Searching for hotels near Sen-oku Hakukokan Museum? Compare room rates and reviews to find your ideal stay.
Hotel Villa Fontaine Grand Tokyo-Roppongi
4.3/5183 Reviews
Akasaka/Robbongi/Azabu
The hotel is in the Izumi garden building, and the taxi navigation often takes a short detour to the other side of the hotel, and the signs are very clear. Downstairs is the subway station, which is convenient for travel. Walk for 10 minutes to Roppongi Shopping Street, and I feel that there are more international friends than Japanese. The hotel service is quite good. The room refrigerator cannot fit the large items that need to be refrigerated. The lobby manager helped to put them in the hotel refrigerator, which solved the top priority, which is very good.
The Okura Tokyo
4.7/597 Reviews
A very good hotel. The front office checked in very professionally and quickly. They answered a lot of questions. The various package services were very responsive. The breakfast was delicious. I tried several restaurants. The dishes were very good. The cleaning service was very timely every day. Very well done too.
Ana InterContinental Tokyo, an IHG Hotel
4.2/5137 Reviews
The hotel is very cosmopolitan the clienteles are mostly international. The service is excellent and the view is fantastic on a clear Day you can see Mount Fuji. The breakfast buffet is good but he’s too busy for my liking.
The Tokyo Edition, Toranomon
4.3/5118 Reviews
The hotel is centrally located and I think that’s basically the sole reason I may consider staying at it again. Checking in was smooth (thanks to the HK colleague seconded from Ritz Carlton HK), and other than that, I think your hotel staff needs re-training, especially the concierge team! Terrible service and clueless! My friends who were also traveling were not as lucky at check-in. One wasn’t able to get his room at 6pm and was asked to wait (20 mins), and when he finally got his key, he went into the room where someone was already in it. Who could expect this kind of mistake happened in a “modern luxury hotel”? My other friend nearly traumatized trying to check-in with a staff who can’t really speak English and don’t understand what “confirmation number” means. To me, the only disappointment was no upgrade at all even I was a Titanium member then. But well, I of course understand it is “subject to availability”. Hotel itself and its location is superb and definitely create a modern luxury feeling. But I’m staying in a HOTEL and HOSPITALITY and SERVICE should be the most important. And Edition Tokyo fails in all aspect, and maybe this is how you want to create a “lasting memory”? The short lady at the concierge was rude and impolite. When I was trying to ask about the timetable of the airport bus and where the stop is, she simply said why don’t you check it online cos you need to use your credit card and book anyway! I cannot believe this kind of service in Japan, let alone at a 5-star Marriot managed hotel. In the end I let my friend to handle it and she told me she talked to 3 different concierge colleagues and each gave a different answer, in the end it had to escalate up to the duty manager to get a concrete response on how to take the airport bus to Narita. Crazy! Then on separate occasions we went to the lobby bar. We requested to sit by the window and the waiter there said “it is reserved” on every occasion. In the end of course the sofa by the window was empty (and on one occasion it was empty till the bar was closed). I got annoyed and asked for the restaurant manager and I said “if you need a minimum spending just say so, why you have to put us at the bar table?” She said she would look into it and of course no one has yet to give us a good reason why is it the case. And service at the bar was appalling and to a certain extent I would even use “racist” to put it. As a Titanium with Marriot Bonvoy and a Globalist with World of Hyatt, I must say I made a terrible mistake staying at Tokyo Edition. I am sure I would receive better treatment and a better holiday experience if I stay at Andaz Tokyo which is across the street!
Livegrace Hotel Akasaka
0/50 Reviews
0
Very nice room, our family of four will not feel crowded at all. There are also two toilets in the room, which reduces the inconvenience of using the toilets at the same time. Moreover, the clothes dryer, washing machine, iron and drying rack in the room are right to go. It is very convenient to organize clothes. The facilities in other spaces are also very complete. The decoration of the whole room is especially intelligent, the accommodation experience is particularly comfortable, and the surrounding area is also special. Prosperous, Jiatong is convenient, and it is also very suitable for shopping and shopping. It is a good place for tourism.
Mitsui Garden Hotel Roppongi Tokyo Premier
4.4/5353 Reviews
Akasaka/Robbongi/Azabu
We were booked in by my son when we arrived and we're delighted with the total environment! Having not travelled since 2019 had to readjust and the staff and environment helped us greatly ! Every aspect of the hotel was customer focused and Covid aware! In reception nothing was a problem and there was an excellent speaker of English! The dining room suited our needs and the verandah gave extensive views of the city and Tokyo Tower! The food was generous and well prepared and the dinners at night were very good! I must pay particular tribute to Ken in the first our stay and his meticulous attention to our needs and understanding!! We would thoroughly recommend this hotel as people return to Japan and of course Tokyo!

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Tokyo Travel Guide

Planning a trip to Tokyo? Book hotels in Tokyo via the Trip.com website or app, it's easy and hassle-free. Tokyo is a city with tons of tourist attractions. You'll never want to leave! You can stay 3-5 days at hotels in Tokyo without running out of things to do.

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Trip.com offers discounts of up to 20% on 1097 boutique hotels in Tokyo. As a popular tourist city, Tokyo has many renowned chain hotels. If the comfort level of your trip is important, there are many choices in Tokyo, such as hotels under the Novotel brand. Novotel is the most popular brand among tourists. Hotel Sunroute Ariake in Tokyo is a favorite among Trip.com users. Many tourists also stay at Keio Plaza Hotel Tokyo.

In the city center of Tokyo, you'll have easy access to Shinbashi, Tsukiji Market, Ginza. You can choose attractions in Tokyo that are perfect for a weekend getaway, such as Shibamata, Shakujii Park. The most popular attractions for tourists in Tokyo are Shibuya, Tokyo Tower, Shinjuku. With a developed commercial area, visitors can head to Omotesando-Aoyama, BVLGARI for a great shopping experience.

Average Temperature

• January to March: 8.98°C during the day, 5.13°C at night

• April to June: 20.28°C during the day, 16.65°C at night

• July to September: 27.27°C during the day, 24.07°C at night

• October to December: 15.08°C during the day, 11.49°C at night

Average seasonal Rainfall

• Spring: 74.43 cm

• Summer: 141.07 cm

• Autumn: 175.03 cm

• Winter: 98.4 cm

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