155-1 Senaga, Tomigusuku City, Okinawa Prefecture, 901-0233, JapanView hotel details
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Guest Reviews of The Senagajima Storyline
9.4/10
Amazing
649 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.3
Service9.3
Cleanliness9.6
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All reviews(649)
Positive reviews(641)
Reviews with photos/video(369)
Large rooms(176)
Clean pool(167)
Relaxing hot springs(88)
Nice sea view(67)
Close to airport(67)
Has an infinity pool(57)
Good sound insulation(47)
Tasty coffee(8)
Negative reviews(8)
Hsin-yi Berg
Superior Twin Room
Stayed in Jan 2026
Family
1 review
10/10
Outstanding
Posted on Feb 23, 2026
Beautiful view, comfortable room super spacious, breakfast was so delicious, staff was extremely friendly and helpful, hotel was beautiful and quiet! Love it!
Response from Property: Thank you for sharing your wonderful experience at THE SENAGAJIMA STORYLINE. We are delighted to hear that you enjoyed the beautiful view, spacious accommodations, and delicious breakfast. Our team takes great pride in providing friendly and helpful service, and we are thrilled that you found our hotel to be a peaceful retreat. We sincerely appreciate your kind words and hope to welcome you back in the future.
Pepoe
Moderate Twin Room
Stayed in Dec 2025
Couple
6 review
9.5/10
Amazing
Posted on Jan 23, 2026
Newly opened hotel near airport. Boutique and retro design. Inside room cannot hear the airplane sound which is cool!
Response from Property: Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our boutique and retro design, as well as the tranquility of your room away from airplane noise. Our location near the airport was chosen to provide convenience while ensuring a peaceful environment for our guests. We appreciate your comments and look forward to welcoming you back in the future.
Guest User
Superior Twin Room
Stayed in Dec 2025
Family
4 review
9.5/10
Amazing
Posted on Mar 1, 2026
Very close to the airport, which was really convenient. You can watch the planes take off and land, and the double-glazed doors do a great job of blocking out the noise. The room was very spacious and clean. Since we visited during the off-season, the weather was a bit too cold to use the rooftop pool. Would love to go back again next time.
Response from Property: Thank you for your kind words regarding your recent stay.We are delighted to hear that our convenient location near the airport and the soundproofing of our rooms contributed to a comfortable stay.It is also wonderful to know that you found your accommodations spacious and clean.We would be honored to welcome you back in the future—perhaps during a warmer season so you can fully enjoy the rooftop pool.
Guest User
Superior Twin Room
Stayed in Oct 2025
Travelling with friends
8 review
10/10
Outstanding
Posted on Dec 13, 2025
spacious room, perfect view, very nice breakfast and amenities!! will come back again if i ever visit okinawa 💖
6/16
Response from Property: Thank you for your kind words regarding your recent stay at THE SENAGAJIMA STORYLINE. We are delighted to hear that you enjoyed the spacious room, the beautiful view, and our breakfast offerings. It is always our aim to provide excellent amenities that enhance your experience. We look forward to welcoming you back on your next visit to Okinawa.
jaybb
Superior Twin Room
Stayed in Nov 2025
Travelling with friends
18 review
10/10
Outstanding
Posted on Jan 12, 2026
The island is so quaint. Hotel has a retro vibe to it. It is so close to the airport runway that they double layered the balcony door so we can't really hear planes taking off.
Unit was very spacious with separate shower and toilet areas. Fridge, microwave and a toaster provided. For breakfast, they say they are eco friendly so you have to use the basket provided in each roo, go down to ground floor and pick up the prepacked breakfast. You can decide to eat there, or go up to your room, or if weather permits, at the rooftop lounge.
Response from Property: Thank you for taking the time to share your delightful feedback regarding your recent stay at THE SENAGAJIMA STORYLINE. We are thrilled to hear that you found our island charming and appreciated the retro ambiance of our hotel. It is gratifying to know that the soundproofing measures in place allowed you to enjoy a peaceful experience despite our proximity to the airport.We are pleased that you found your unit spacious and well-equipped with amenities such as a fridge, microwave, and toaster. Your mention of our eco-friendly breakfast initiative is greatly appreciated. We strive to promote sustainability while offering convenience to our guests. The option to enjoy breakfast in various locations, including the rooftop lounge, is designed to enhance your experience while minimizing our environmental impact.Should you have any further suggestions or preferences for your next visit, we would be eager to hear them. Your insights are invaluable to us as we continually work to enhance our guest experience. We hope to welcome you back soon for another enjoyable stay at THE SENAGAJIMA STORYLINE.
Guest User
Moderate Twin Room
Stayed in Nov 2025
Couple
1 review
6.0/10
Posted on Dec 14, 2025
Located near the airport and walking distance to a few famous cafe and restaurant. Need to rent a car as location is out of town (free parking)
Room is huge and clean (pillow too flat) except the breakfast cannot make it.
Free flow drinks from 5pm to 930pm(alcohol) which I can see a lot of guest came up late and cannot enjoy the drinks. Other hotel offers free flow till 11pm which I find is more reasonable.
We need to pay the onsan charges after we check out
As we did not use of the facility and yet we need to pay for it.
Response from Property: Thank you for sharing your feedback regarding your recent stay at THE SENAGAJIMA STORYLINE. We appreciate your insights as they help us to enhance our services and offerings for our guests.We are pleased to learn that you found our location convenient, as well as your room spacious and clean. However, we apologize for the discomfort you experienced with the pillow. Our team is committed to ensuring that our accommodations meet the expectations of our guests, and we will take your comments into consideration as we evaluate the quality of our bedding.Regarding the breakfast experience, we continuously strive to improve our dining options, and your feedback is invaluable in this endeavor. Additionally, we acknowledge your point about the timing of our complimentary drink service. While we aim to provide a pleasant experience between 5 PM and 9:30 PM, we will discuss your suggestion interlly to better align with guest preferences.Concerning the onsan charges, we adhere to our policy that applies to the use of facilities, and we appreciate your understanding in this matter. We strive to ensure transparency regarding all charges during your stay.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future for an improved experience.
Anonymous User
Moderate Twin Room
Stayed in Dec 2025
Couple
10 review
10/10
Outstanding
Posted on Jan 16, 2026
Vyvy nice hotel for short stay its location is especially convenient
Response from Property: Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel to be a favorable choice for a short visit, and we appreciate your recognition of our convenient location. Our team strives to provide a comfortable experience for all our guests, and your feedback is invaluable to us.
Yolkie
Superior Twin Room
Stayed in Oct 2025
Travelling with friends
11 review
10/10
Outstanding
Posted on Nov 28, 2025
✅ Spacious room with open pool and scenic view
✅ 1 bathroom able to look up to sky with toilet + 1 small toilet
✅ Equipped with microwave oven and washing machine
✅ Passage still broad even we opened 4 big luggages there
Therefore highly recommend for groups to come and chill, definitely huge enough to accomodate at least 4 people there.
Response from Property: Thank you for your wonderful feedback regarding your recent stay at THE SENAGAJIMA STORYLINE. We are delighted to hear that you enjoyed the spacious accommodations and the amenities provided, including the scenic views and ample space for your belongings. Your recommendation for groups is greatly appreciated, as we strive to create a comfortable and enjoyable environment for all our guests.
Guest User
Superior Twin Room
Stayed in Oct 2025
Family
9 review
9.0/10
Great
Posted on Nov 18, 2025
Great view, good location, good soundproofing despite close to the airport. Highly recommended.
Response from Property: Thank you for your lovely feedback on your recent stay. We’re delighted that you enjoyed the beautiful view and appreciated our convenient location. It’s great to know that our soundproofing helped make your stay relaxing and comfortable. Your recommendation truly means a lot to us. We can’t wait to welcome you again soon!
Kords
Moderate Twin Room
Stayed in Oct 2025
Couple
5 review
8.0/10
Very good
Posted on Nov 5, 2025
The location is perfect for the first day or last day in Okinawa, coz it is really near to the airport and car-rental companies. The service is good and they speak fluent English. But the swimming pool and spa is thinner than I expected, and the opening time is too short which only opens to 21:00, and the gym room is not 24hrs also. If you want to use the facilities, you have to gave up some time in other parts in Okinawa and sleep early. Moreover, they don’t provide bathrobe, only towels in room, you may need to change the swimwear in changing rooms rather than in your room. But overall, it is good.
Response from Property: Thank you for taking the time to share your positive feedback regarding your recent stay at THE SENAGAJIMA STORYLINE. We are delighted to hear that you found our location convenient, particularly for your time in Okinawa. Being close to the airport and car-rental services is indeed an advantage for our guests.We appreciate your kind words about our staff and their proficiency in English. Providing excellent service is a priority for us, and it is gratifying to know that you felt well taken care of during your visit. Regarding your comments about the swimming pool and spa facilities, we acknowledge that our opening hours may limit some guests' access. While we strive to offer a balance between service and operational considerations, your input is valuable as we continue to evaluate our offerings.Concerning your observation about the absence of bathrobes in the rooms, we aim to maintain a streamlined approach to our amenities. We provide towels to ensure that our guests have what they need without compromising room space. We understand that changing facilities may require some adjustment, and we appreciate your understanding in this matter.We are grateful for your overall positive impression of our hotel and hope that you had a memorable time exploring Okinawa. Your feedback is invaluable to us, and we look forward to the opportunity to welcome you back in the future.
Charlene128
Superior Twin Room
Stayed in Sep 2025
Couple
37 review
9.5/10
Amazing
Posted on Oct 15, 2025
Lovely and beautiful hotel. It’s right next to the aqua blue coastline. The swimming pool on the rooftop has a great view. Free drinks offered as well in the rooftop bar.
Response from Property: Thank you for sharing your wonderful feedback about your recent stay with us. We are thrilled to hear that you enjoyed our prime location by the coastline and the breathtaking views from our rooftop pool and bar. Creating unforgettable experiences for our guests is always our top priority, and we are delighted to know we could make your stay truly special. We look forward to welcoming you back for another exceptional visit.
Guest User
Superior Twin Room
Stayed in Aug 2025
Couple
9 review
6.0/10
Posted on Sep 14, 2025
I was extremely disappointed with my stay.
Upon entering my room, I discovered a trail of ants inside - an abnormal quantity of ants.
When I reported this to the front desk, the staff consulted the manager and told me that all rooms of my room type were fully booked and so another room couldn’t be arranged.
After spending a short while at the back office, the front desk staff visited the room and saw the situation herself. I was finally moved to another room which I believe is of the same room type. (but I was told earlier it wasn’t available)
Cleanliness aside, the worst part was the manager’s attitude. There was no signs of compassions and no effort to make up for the inconvenience I had to go through, I was given an impression that the hotel didn’t care customers’ experience at all.
Having to plead for a basic level of cleanliness - a room free of unacceptable amount of pests is unacceptable, and the complete lack of empathy on the manager’s part left me very dissatisfied with my stay - my second stay indeed.
Response from Property: Thank you for taking the time to share your feedback regarding your recent experience at THE SENAGAJIMA STORYLINE. I would like to extend my sincerest apologies for the issues you encountered during your stay, particularly concerning the cleanliness of your room and the manner in which your concerns were addressed. We take great pride in maintaining high standards of cleanliness throughout our establishment. It is disheartening to learn that we fell short in this instance, particularly with the presence of pests in your room. Such an experience is not reflective of the level of service we strive to provide. I appreciate your understanding in this matter and your patience while we worked to rectify the situation by relocating you to another room.Regarding your interactions with our management team, I am genuinely sorry that you felt a lack of empathy and compassion. Our goal is to ensure that every guest feels valued and supported throughout their stay. Your feedback is crucial, as it highlights areas where we can enhance our approach to guest relations. I assure you that we will review our protocols and training to better address such situations in the future.Please know that your experience is important to us, and we are committed to improving our service standards. I hope you will consider giving us another opportunity to provide you with a more positive experience in the future. Thank you once again for your insights.
Guest User
Superior Twin Room
Stayed in Aug 2025
Family
8 review
10/10
Outstanding
Posted on Sep 13, 2025
Free parking, beautiful seaview with aircraft taking off and landing. Friendly staff, very clean, spacious room, comfortable beds and even kitchen counter is there. Free drinks and free alcoholic drinks provided in the bar. Whole environment is so relaxing. Swimming pool is not big, people mainly take photos there. I like the outdoor onsen. Onsen water is not very hot so it’s suitable for hot weather. We rented the electric bike from the hotel (1500 yen/ hr), it was fantastic experience. 3 min walk to Umikaiji Terrace. Also it’s convenient to drive to many tourist attractions. We’ll definitely come back.
6/9
Response from Property: Thank you for taking the time to share your wonderful experience at THE SENAGAJIMA STORYLINE. We are thrilled to hear that you enjoyed the breathtaking sea views and the convenience of our complimentary parking. It is heartwarming to know that our friendly staff contributed positively to your stay and that you found your room to be clean, spacious, and comfortable.We are pleased that you appreciated the amenities we offer, including the free drinks available at our bar, which aim to enhance our guests' relaxation. It is delightful to hear that you enjoyed the outdoor onsen, and we appreciate your feedback regarding the water temperature, which many guests find suitable for warm weather.Thank you once again for your kind words, and we wish you safe travels until we meet again.
Anonymous User
Superior Twin Room
Stayed in Sep 2025
Couple
2 review
8.5/10
Very good
Posted on Oct 22, 2025
Excellent services and very spacious hotel room Highly recommend...
Response from Property: Thank you for sharing your positive experience at THE SENAGAJIMA STORYLINE. We’re thrilled to know you enjoyed our services and the spacious comfort of your room. Your recommendation is truly appreciated, and we look forward to welcoming you back for another exceptional stay.
Anonymous User
Moderate Twin Room
Stayed in Dec 2025
Solo traveller
3 review
7.0/10
Posted on Feb 1, 2026
You need a swimsuit to go into the hot spring, which was a bit of a shame as I didn't bring one. The sea view room wasn't directly facing the sea, you could only see a small corner of it.
The hygiene was great, transportation was convenient, and the room was quite spacious.
Original textTranslated by Google
Response from Property: 感謝您對我們酒店的反饋。關於温泉的泳衣政策,我理解這可能給您帶來了不便,我們會在今後的溝通中更加明確這一點。此外,關於海景房的視角,我們會持續努力提升客人的體驗。同時,我們很高興您對我們的衞生、交通和房間大小表示滿意。您的寶貴意見將幫助我們進一步改進。