To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.8
Amenities9.7
Service9.6
Cleanliness9.8
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All reviews(809)
Positive reviews(796)
Reviews with photos/video(295)
Delicious breakfast(130)
Classy environment(115)
Large rooms(99)
Friendly front desk staff(65)
Well decorated(33)
Relaxing hot springs(23)
Perfect for kids(22)
Luxurious(16)
Negative reviews(13)
Chaehyon
Boutique Queen Room
Stayed in Sep 2024
Couples
8 review
10/10
Outstanding
Posted on Oct 6, 2024
A little bit far away from the city but the room was excellent, clean air environment, good breakfast and excellent service mind including reasonable price
Response from Property: Dear guests: Hello, thank you for your support and recognition, and look forward to your stay again
CyGomez
Standard Double Room
Stayed in Jul 2022
Family
15 review
10/10
Outstanding
Posted on Aug 5, 2022
We decided to stay another night and it was a really good decision! Talked to Helen He, at the front desk, her English is very good, she upgraded our room for free and was very kind. The room is clean and big with an amazing view with beautiful green pine trees. The breakfast was included and it was really good, delicious coffee and pastry, with a variety of Chinese and Western food choose.
Response from Property: 感謝您選擇五洲皇冠酒店,對於您得認可和支持我們會繼續努力,期待您得再次光臨
Markus_from_minga
Deluxe Room (2 Beds)
Stayed in Jun 2022
Travel with friends
1 review
10/10
Outstanding
Posted on Jul 31, 2022
Perfect location for weekend away, also in the summer to enjoy the nature. Hotel is new, very tasteful interior and good cuisine. Pleasant surprise for foreigners, there were staff members available speaking good enough English in relevant areas.
Response from Property: 感謝您選擇五洲皇冠酒店,對於您得認可和支持我們會繼續努力,期待您得再次光臨
Pohl
Standard Double Room
Stayed in Jun 2022
Travel with friends
5 review
9.0/10
Great
Posted on Aug 8, 2022
This new hotel in the Ski Resort area of Tonghua was really a positive surprise. Quite new and well equipped. We enjoyed the bar and great breakfast. In the evening we had very nice food in the outdoor special set up restaurant. Special thanks to Eason who supported us very well with his excellent English!
I'll be back in Winter for Ski season.
Response from Property: 感謝您選擇五洲皇冠酒店,對於您得認可和支持我們會繼續努力,期待您得再次光臨
Guest User
Boutique Queen Room
Stayed in Apr 2024
Business travellers
8 review
10/10
Outstanding
Posted on May 8, 2024
The hotel is located in the resort area. It was my first time staying there. The hotel was decorated in a grand style, the rooms were relatively large, and there was a hot spring building next to it. There was a ski slope behind it, which should be great in winter. I was very satisfied with the stay.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for your recognition of the hotel. We look forward to your visit again in winter to experience a different experience.
Fengqingyundanpeng
Deluxe Room (2 Beds)
Stayed in Apr 2024
Family
21 review
10/10
Outstanding
Posted on May 13, 2024
The above article has already evaluated the hotel in detail, so I won't repeat it here. It's a 5-point praise! It's worth staying again and suitable for family vacations.
Original TextTranslated by Google
6/9
Response from Property: Dear guests: Hello, thank you for your recognition of the hotel. We will remain true to our original intention and continue to provide you with a better stay experience. We look forward to your visit again.
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2024
Family
3 review
10/10
Outstanding
Posted on May 5, 2024
The room is big, the facilities are new and complete. The service is very warm. A fruit plate was also given. The quilt is a bit thick and hot in this season.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for your understanding and recognition. We will actively take solutions to your feedback and provide you with the best stay experience.
Guest User
Boutique Queen Room
Stayed in Apr 2024
Family
5 review
10/10
Outstanding
Posted on May 3, 2024
The experience of Wuzhou Crown Hotel is really great. The price of the room during May Day is also worth it. The breakfast is rich, with a full range of Chinese and Western food. The fruits, drinks, and coffee are all very good. The hotel environment is very good, the hygiene is very good, and the air is also very good when walking in the hotel yard in the morning
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for your recognition of the hotel. We will continue to launch new dishes for you to choose from and look forward to your visit again.
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2024
Travel with friends
1 review
10/10
Outstanding
Posted on May 3, 2024
The hotel is very clean, the room is big enough, the front desk also helped with late check-out, a very satisfactory stay experience
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for your affirmation of the hotel. We are honored to have you satisfied and look forward to seeing you again.
sassonqq
Boutique Queen Room
Stayed in Apr 2024
Couples
64 review
10/10
Outstanding
Posted on May 10, 2024
Stayed here during the off-ski season, the price/performance ratio is OK, the room is a bit small, the soundproofing is not very good, people talking quietly in the corridor can be heard clearly, the breakfast is OK. The hotel shampoo is very good, after washing the hair is fluffy and not greasy, I bought the same one again when I came back.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for your five-point evaluation. We will actively adopt the shortcomings and strive to improve.
Guest User
Boutique Queen Room
Stayed in Apr 2024
Other
2 review
10/10
Outstanding
Posted on May 4, 2024
The hotel is very new, the environment is very good, it is not the peak season so the price is not expensive, maybe because of the new decoration, the room has a bit of smell, it is surrounded by mountains and forests, you can walk to the forest oxygen bar to breathe fresh air
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for your understanding and support. We will continue to improve to give you a better stay experience and look forward to your visit again.
Anzhiwangxi
Boutique Queen Room
Stayed in Apr 2024
Family
18 review
9.5/10
Amazing
Posted on May 2, 2024
The rooms are all good. I originally booked the hot spring hotel opposite. When I arrived, I found that the room had no ventilation, so I changed to Crown. The overall standard is about four or five stars. It should be the best hotel in Tonghua. The facilities and services are quite satisfactory. Transportation and parking are also very convenient. The breakfast buffet is quite rich, depending on personal taste. Around Tonghua, you can go for a stroll in Ji'an and Meihekou. The hotel's front desk service is the beautiful girl Xiao Guo. She is beautiful and smart, and she works neatly. I give her a thumbs up. Next time I come to Tonghua, I will stay here again.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,沒能得到您5分的評價我們深感遺憾,我們將繼續努力,為您提供更好的入住體驗。
Guest User
Boutique Queen Room
Stayed in Mar 2024
Family
13 review
9.5/10
Amazing
Posted on Apr 6, 2024
First of all, I have to say that the overall facilities of the hotel are really good, and the front desk service is also in place. We booked a mini king-size bed room, and when we checked in, we upgraded to a king-size bed room for free! The housekeeping was very active in cleaning the room, and the service attitude was also very good! It was just that when I went to the hot spring, there was a small mistake. I didn't go to the hot spring from the ladies' room, but went directly to the hot spring, so I avoided the link of getting a bath towel. When I went to get it later, the staff asked and told me (each person can only get one bath towel)! When I had breakfast in the morning, the dishes were OK, there are pictures below!
Original TextTranslated by Google
6/11
Response from Property: Dear guest: Hello, thank you for your recognition of Tonghua Wanfeng Beichen Wuzhou Crown Hotel. We are sorry that you have had a bad experience in other business formats in the resort. We will feedback to the relevant departments and actively improve it.
Luona-aerbeisiluotong
Deluxe Room (2 Beds)
Stayed in Apr 2024
Family
6 review
10/10
Outstanding
Posted on May 5, 2024
The hotel service is very good, the room is spacious, and the food is very delicious
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for your recognition of the hotel. The hotel will continue to introduce new dishes for you to choose and taste, and we look forward to your visit again.
Yaobukejidemengxiangjia
Deluxe Room (2 Beds)
Stayed in Mar 2024
Family
5 review
10/10
Outstanding
Posted on Apr 9, 2024
I rarely leave reviews, but this is the hotel in my hometown, and it can be said to be the best. What impressed me most was the hotel's bathroom products. The shampoo was super smooth after use. I bought a set on Taobao and took it home. It's very cost-effective to come here during the off-peak season. The hotel room is facing the Wanfeng Ski Resort, and the snow on the ski slope will not melt until May Day.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, welcome home. Thank you for your recognition of the hotel. We will continue to work hard to bring the best stay experience to all guests and look forward to seeing you home again.