Top 5-Star Hotels in Tongren

Honest review about my two-day stay. I'm hoping to see some improvements. Customer Service: Poor. Unresponsive to requests, lacking in providing assistance. Not courteous, which is expected of a hotel staff. Staff: Unaccommodating, often responding with “No” rather than seeking solutions or alternatives. Hotel Room: Good. The automatic toilet feature was a highlight. Cleanliness: Good, but there is potential for improvement. Amenities: Good. Location: Good. Value for Money: Acceptable for a 4-5 star hotel, but the value is diminished by the subpar service. Improvements in customer service and satisfaction are necessary to justify the cost. Overall Experience: Unsatisfactory, especially compared to my other stays at Wyndham hotels. This particular experience did not meet the standards expected from the Wyndham brand, leading to disappointment.

The overall evaluation is ok, just a few details, 1. The refrigerator in the room is not cooling, or the cooling effect is not good. 2. Toiletries lack a comb, and the slippers either lack disposable slippers or sandals 3. The hotel parking lot is not perfect, and parking is inconvenient 4. The water temperature of the swimming pool is low, only about 24 degrees, which is cool

The service staff are kind, thoughtful and attentive. Special thanks to the concierge Xiao He. The child immediately came out to greet me when he saw the car parked at the door. My scattered luggage was properly put away, especially the bedding I brought with me. I did not put the luggage carelessly. Instead, the car was placed on a clean floor. At such a young age, it is great to pay such attention to details. Xiao He believes that God rewards hard work. The health tea in the lobby recommended by Xiao He is delicious! Thank you also to the kids from the customer service department for sending us water and anti-noise earplugs. What I don’t recommend is that the sound of the train outside the hotel is really scary😟I couldn’t sleep all night!

In Huaguo Mountain, the municipal committee compound, I do not know whether the government opened, said that it is a river (river) view room, but I looked carefully for a long time did not see where the river, and imagined in the water is completely different, far away, and also blocked by trees. The room is the facilities are better, use brands, but the biggest problem is that the room is very poorly soundproofed. The guest next door gets up before five o'clock in the morning, gets up and washes, the faucet water flow is particularly large, the sound is loud, open the tap, turn down, turn down, turn down, turn down, turn down, turn down, turn down, turn down, turn down, turn down, turn down, turn down, turn down, turn down, turn down, turn down, turn down, turn down, turn down, turn down, turn down Like the alarm, I heard clearly. I was woken up directly. It was still strange. What was this sound early in the morning, waves, outside decoration, after listening to a while, I heard that it was the next door washing, going out in the corridor, children were making trouble, adults shouting and talking clearly, You're not going to sleep, I was going to start at seven, but I was forced to get up at five, and I was very unhappy to sleep two hours less. Secondly, the service is also general. The aunt who gets up in the morning and gets rice noodles, throws it to you after cooking, asks her how it is better, and also loves to answer, but the result is not good, I ate half of it, I can't work a bit, the waiter came over and said if I finished eating, which makes me say, Just give her the cutlery and it's pretty positive. Come with expectation, go with dismay.

The service attitude of the hotel staff is excellent. They will contact us in advance and upgrade the room type for us, which makes the guests feel very comfortable. The room has basic smart home, such as automatic curtains, fireplace, air conditioner, smart toilet, etc. After checking in, the experience is good. The dinner at the hotel is very good. After ordering, the boss will deliver the food to the room. The home-cooked dishes I ordered are also very good, and they are spicy. The breakfast is also very rich, with many different dishes. The minced meat vermicelli is super Great. And the hotel provides pick-up and drop-off, which can be picked up to the high-speed rail station. The master also chatted with us warmly on the way. The fly in the ointment is that we went in March, the mountains were so foggy that we couldn't see the scenery clearly, it was a vast expanse of whiteness. Overall, it's still worth a visit!

This is Seven Letters’ new store in Fanjingshan. I think the price-performance ratio is extremely high. It is a new store with new clean and sanitary facilities. It is spacious, bright and has good air. Although it is not at the foot of Mount Fanjing, the glass-clear river in front of the door is definitely a beautiful scenery. Therefore, the hardware is completely acceptable. 9.9 points (0.1 is modest). As for software services, you don’t have to choose. The customer service lady will call and add WeChat a few days in advance, and send PDFs of surrounding tours and food for guests’ reference. She will also warmly remind you about things to pay attention to when purchasing tickets and reserving ropeways at Mount Fanjing. , mine clearance and lightning protection without stepping on pitfalls, and the service is absolutely considerate. Welcome fruits are placed in the room before check-in, and there is mung bean soup to relieve summer heat in the evening. This 10-point customer service lady definitely deserves the award. As for the breakfast, it was pretty good, quite rich and delicious. The only regret is that the weather was too cool when we went there and we couldn't enjoy the private pool on the top floor. Otherwise, the children would swim in it and the adults could lie on the swaying round bed and see through the transparent glass roof. It wouldn't be too comfortable! This design is really nice! Leave some regrets and come back next time!

The room is large, the bath water is strangely large, the bathtub is also large, the room is good, easy to use, the surrounding environment is good, you can take a walk 🚶 Breakfast is rich, the hotel goes out and turns right to have a hoof flower, delicious, said a lot of good, but I am not a trust. This time I was passing by. I didn't expect a county to have such a hotel, and I also found a reason to pass by for the next trip. Haha: 👍😋

The hotel is located next to Fanjingshan Parking No. 2! Convenient transportation is what I want! Opposite is the Golden Buddha Temple. After passing the No. 2 parking lot and crossing the suspension bridge, you will find Zhaisha Dong Village! Not far from Fanjingshan Scenic Area and Yamugou! The beauties at the hotel's front desk are very enthusiastic, the rooms are clean and hygienic, and the hotel's dinners taste good👍all are local dishes! Rich and distinctive breakfast

The hotel environment is very good and the parking lot is large. You can park your car first and then go to the scenic spot, which can save you twenty or thirty dollars in parking fees. The balcony faces a big river, and it is very healing to fall asleep listening to the rushing water of the small river. The ecology is very good. There are mosquitoes and unknown insects in the house. Fortunately, there is unlimited mosquito repellent. You can walk directly to the East Gate Scenic Area through a bridge. There is also a food street nearby, which is very convenient. Be careful to check your receipt when you go to eat, you might get stabbed in the back The housekeeper Ren Le is very responsible, helping to deliver luggage to the guest room, and taking the trouble to introduce surrounding travel guides. Although the roof of the corridor is peeling off, it’s still good if you pretend you can’t see it.

The hotel is really great. First of all, starting from the check-in, the front desk clerk was very enthusiastic. When checking in, the manager introduced us to how to save energy when visiting Mount Fanjing. He also introduced us to many special and delicious foods in the surrounding area. It was really It made me feel very considerate. The room is also in a new Chinese style. Although it is a newly opened hotel, there is no formaldehyde smell at all. When I asked, I found out that it had been completed in 18 years. It was only closed because of the epidemic. It also confirms the saying that all good things are... Well worth the wait. I really recommend such a good hotel to everyone. The hotel's specifications are no less than many five-star hotels. The price is really great and the price-performance ratio is very high. Next time I take a short vacation, I will definitely bring my parents with me. Come, stay a few more days, your parents will definitely like the walking garden in the hotel. It is perfect for self-cultivation. I give everyone in the hotel a big thumbs up👍🏻