Top 5-Star Hotels in Tongren

Honest review about my two-day stay. I'm hoping to see some improvements. Customer Service: Poor. Unresponsive to requests, lacking in providing assistance. Not courteous, which is expected of a hotel staff. Staff: Unaccommodating, often responding with “No” rather than seeking solutions or alternatives. Hotel Room: Good. The automatic toilet feature was a highlight. Cleanliness: Good, but there is potential for improvement. Amenities: Good. Location: Good. Value for Money: Acceptable for a 4-5 star hotel, but the value is diminished by the subpar service. Improvements in customer service and satisfaction are necessary to justify the cost. Overall Experience: Unsatisfactory, especially compared to my other stays at Wyndham hotels. This particular experience did not meet the standards expected from the Wyndham brand, leading to disappointment.

The front desk service is very enthusiastic, the cleaning ladies are very qualified and will take the initiative to smile and say hello, the room environment is very good and very hygienic, the restaurant is also great, the dishes are delicious, I went back to my hometown and stayed for a rest, which left me with a very good stay experience, great 👍🏻

It is really surprising that there is such a luxurious hotel in Tongren. The environment is very good, with a garden, a pool fountain, and a large stage for performing arts. It is very convenient to walk and relax in the garden; the transportation is convenient, next to the Tongren high-speed railway station, not far from Phoenix Airport, about 20 kilometers, and close to the exit of the North Expressway Station; the hotel facilities are complete, and the most surprising thing is that it has a constant temperature swimming pool and a gym, which are free for guests; the hotel management is in place, the staff are well-trained, polite, greet people, and serve with a smile. The meticulous and thoughtful service makes people feel at home! The sanitation in each area is very clean, and the trash can is very hidden, which is really professional and standardized; the guest rooms are spacious and bright, and the river view room is refreshing. The hot water and air conditioning are great, especially the water pressure is very comfortable, the intelligence is very high, the electric curtains are very convenient, the decoration materials are of high quality, the sanitary ware and bathroom are all famous brands, and the furniture and sofas are also very stylish; there are many varieties of breakfast, fresh ingredients, and delicious taste; in short, the hardware facilities and staff services are very good, and the stay is very satisfactory!

We are glad we chose this hotel. It is beautiful with a garden you can walk in upfront. The room was bigger than we had imagined with fancy gadgets and house keeping. Check in was a breeze. The front desk was friendly, helpful and resourceful. They helped us to find a driver to drive us. They also suggested places of interest that we could visit. The pillows are fluffy and comfy. The hotel is a little up a steep-ish cliff but its only like a 10 minutes endeavor. Taxis and didi's can come right up to the hotel. There's a bus stop literally by the hotel gate on the main road that can take you into town. The breakfast was the only down thing for us. Ir was very very chinese targeted. At least there was coffee! We would def stay again and bring our own drip coffee!

I went to the hotel full of expectations, but the weather was not strong, the smog was everywhere, the visibility had to go to five meters, the starry sky, the distant mountains, the sunrise, I didn't see it all, very, very regrettable. Because it is the off-season, there are very few tourists, many facilities in the scenic area are not open, and it is not convenient to eat. The sister at the front desk of the hotel is very warm and considerate. The bathtub in the room is very comfortable, the toilet is also very smart, the room is super big, the bed is too hard, the sleep is not very comfortable, this price hotel, it is recommended to change the latex mattress:) This hotel is suitable for a family to relax, but you must pick the right time, otherwise you can't see it, it's a pity

When I came to this hotel, I felt the enthusiasm when I entered the door. I looked at the past and the facilities were very perfect. There was also a gym, billiard room, and breakfast. Breakfast was outside an outdoor swimming pool. Eat breakfast and look at the sky outside. It is very comfortable and relaxes instantly. And there is a washing machine dryer, there is also a pick-up service, so there is everything to meet our needs, very good, we see the new opening, so come to experience the experience, the environment is very good, and here is a quiet place, not noisy, the room is very good and wide, The layout is also very warm and comfortable, I like it very much, especially clean and tidy, completely rest assured, the toilet is also smart, very good, and then the room has a small refrigerator for cooling, this is very good, this has to be praised, very nice, and there is a coffee machine, absolutely, Check-in is also very fast, the hotel service is very in place, and will take us to the room. Very good, the beauty front desk service is very warm and thoughtful, very intimate. And it is not very intimate to check in at the front desk, and have breakfast at the front desk. You will also say hello to you when you meet. The quality of service of the hotel reception staff is very good.

The hotel is surrounded by green hills and green mountains, and the environment is really amazing. The room is also very large and the whole house is electronic. We had dinner at the hotel on both days. Although there were not many choices, the price was reasonable and the taste was good. Butler Xiao Yang added WeChat in advance and told us about the scenic spots around the hotel. He also took the initiative to ask us if we needed free pick-up and drop-off service at Mount Fanjing. He also proactively dealt with guests' problems. This is the real one-stop butler service.

The hotel is located in the center of the city, the environment is very good, the transportation is convenient, the surrounding rivers and lakes are very beautiful, close to the commercial center, and it is very convenient to travel and eat.

During my trip to Tongren, Guizhou, I chose Zhongnanmen Ancient Town as a resting place. With children, a relaxing and enjoyable trip is the most important. As a Fengyifanju under the Tongren Tourism Group, it has a large space and the ancient buildings have been restored and renovated very well in a Chinese style. It is quite difficult and the decoration costs a lot. For this price-performance ratio, I personally think it will be given five stars. In the service industry, humanization is the most rare thing. Hardware is dead, but software is alive. I especially praise the front desk staff. When the children came, they gave them little monkey headbands. When they left, Ronaldinho took the initiative to deliver them to the door, and also He pointed out the direction for us to take the bus. He was very careful and serious. See you next time in Zhongnan Ancient Town. Facilities: 5 stars Hygiene: 5 stars Environment: 5 stars Service: 5 stars

Hygiene: The hotel is in good sanitation condition and the bedding is clean. Facilities: Newer, spacious and bright rooms. Environment: The balcony of the room can see the mountain and the air is fresh. Our room is close to the road and there will be cars passing by, but the room near the river is quieter. The hotel environment is good, like a small garden. Service: Very good. Butler service, our butler Xiao Qin was very thoughtful and patient from the beginning of check-in, introduced the scenic spot to us, helped to take the luggage to the room, and booked a free shuttle bus to and from Fanjing Mountain. The shuttle driver's attitude is also very good, familiar with the route, and drives smoothly.