Alila Wuzhen Reviews

I recently had the pleasure of staying at Alila Wuzhen, and I can confidently say it was an excellent experience from start to finish. We stayed in the “Garden Suite King,” which was not only clean and spacious but also featured a stunning private garden that added a touch of tranquility to our stay. The hot bathtub was a delightful bonus, providing the perfect spot to unwind and relax The service at Alila Wuzhen was exceptional. Both the room service and front desk staff were incredibly responsive and helpful. The front desk took the time to carefully explain all the facilities to us, ensuring that we felt welcomed and well-informed throughout our stay One of the highlights of our trip was dining at the hotel’s Chinese restaurant. The food was fantastic, and the ambiance was enhanced by a stylish setting surrounded by bamboo. This thoughtful design created a sense of privacy for each table, making our dining experience even more enjoyable I was also pleased to discover that the gym is open 24 hours, which is a significant advantage for fitness enthusiasts. Additionally, the indoor swimming pool was kept at a warm temperature, allowing us to take a refreshing swim even during the chilly winter nights Lastly, the villa-type design of the hotel is simply breathtaking. Every corner is aesthetically pleasing, making it feel like a photo opportunity at every step. Overall, Alila Wuzhen exceeded my expectations, and I can't wait to return for another memorable stay!

Highly recommended stay! Super cool!

The Alila Hotel in Wuzhen is a fantastic blend of luxury and traditional style, perfectly situated near the picturesque water town. The hotel’s design is both modern and elegant, and the amenities are excellent, from beautifully appointed rooms to relaxing facilities. One of the highlights was the included photography package, "乌镇阿丽拉-新锐旅拍." Lesley, our photographer, was amazing! Not only was she talented, but her humor and energy made the entire experience unforgettable. We were laughing non-stop, and her easygoing nature made us feel completely comfortable in front of the camera. Overall, Alila Wuzhen offers a truly memorable stay with stunning surroundings, top-notch amenities, and the added bonus of a fun photography experience. Highly recommended!

Stayed at this amazing resort at the end of April for a short getaway. The moment you enter the entrance, it gives you a serene feeling. The wide entrance walks you to the reception, as a relaxing scene awaits you. The hotel itself is more on modern architecture with minimalist designs. Reception staff was very accommodating and friendly, he even upgraded our room for us to experience more the beauty of Alila, the assigned staff escorted us to our room and give us some heads up about what we can do and where to dine. Since we came around late that afternoon, we had our dinner at the Chinese restaurant. The servers were all superb. We tried some of their specialties which staff recommended and we were very satisfied. Afterward, we strolled around for some night views and fresh air. We then saw at the bar area, the singers are from Philippines (place where we came from), it gives us an urge to drop by to support and say hi. It turned out so well, they were very happy to see someone from where they came from (We were the first, according to them). We enjoyed the cocktails and ambiance so much. Our room was on the ground floor with an independent entrance and 2 private gardens. All is perfect, despite the minimalisitc designs. The breakfast buffet was served in a room facing the lake. As you're having your mouthwatering breakfast, you can enjoy the view. Overall, our stay in this zen like resort brings tranquil zones, dropping the notch of a hustle and bustle city where we used to be.

Luxury in all angle Great atmosphere

Beautiful hotel and architecture. Room was spacious and clean, loved the on-site restaurant as well. Truly enjoyed the stay here!

Beautiful and clean facilities, helpful and friendly staffs

It's no exaggeration to say that I will definitely recommend ALILA Hotel WuZhen to my friends if they have plans to travel to Jiaxing. From the moment I arrived the hotel, I felt the warm welcome from the front desk staff. I was really enjoying the warm welcome drinks, fresh pear juice provided by the check-in lobby. In particular, thanks to Sherry, the receptionist, who contacted me in advance before my arrival and kindly reminded me that thick clothes need to be prepared for the local cooling. The concierge took the initiative to help me bring my luggage to the room and personally guided me to the room, they gave a detailed introduction of the hotel facilities and dining outlets. I was greatly moved and surprised by the exquisite welcome amenity prepared on the table in the room. There are delicate and delicious macarons, fresh fruit plates prepared with care, a bottle of fine red wine, afternoon patisserie with Zhejiang characteristics, and even a welcome letter handwritten by General Manager Nick. I can feel that Alila's staff really treat guests with true heart. I still want to thank a boy who worked in the hotel bar. I'm sorry that I forgot his name. He patiently took beautiful photos of me on the afternoon of my arrival, recording my wonderful moment in the Alila Hotel. I really enjoy the relaxing time in the bar of this hotel. There is a standing performance of Filipino band in the bar at night. The service provided by the band was very good. They cared about each guest on the scene and asked each guest what song they wanted to listen to in a friendly and warm manner. I was really immersed in relaxing and drinking there. The breakfast in the hotel is well-done. The food quality and taste are very good. The breakfast choices are very rich. The only disadvantage is that the skin of shrimp dumplings is too thick. Alex, the Director of Food and Beverage, actively inquired about our stay experience and personally served us with care. The service was very good. He knew that we felt too hot when sitting outdoors and quickly helped us transfer to the indoor table near the window. When I was checking out, the front desk staff treated us warmly as always, and gave me a sleeping pillow spray and a wash and care package as a parting gift, which greatly moved me again. Compared to the next hotels I stayed in on this trip, the hotel that impressed me the most was definitely the Alila Hotel, with its superb service.

Exceeded our expectations

Thera

Nice Design~

Hidden in Alila Wuzhen. The hotel rooms are all in the form of villas. The water house we stayed in is on the first floor and has a yard. There is a small yard with trees in the front and a large courtyard with sofas and chairs in the back. There are green trees and fragrant flowers in the courtyard. It is so comfortable to sit in the courtyard and watch the sky. The public area is also very good, with both simple Chinese style and modern rhythm, just like Wuzhen, with the winding bluestone slabs and the grace of the Internet Conference. Especially next to the breakfast restaurant, facing the Egret Lake, a tree of egrets is like star-shaped flowers. Here, both body and mind can relax and be compatible with nature. I would like to praise the travel photography, the makeup is beautiful, and the shooting skills are very good. In short, I like it.

The hotel environment is great. The architectural design is simple and elegant, with white walls and gray tiles, which is very distinctive. The room facilities are also complete. The room is comfortable and spacious. You can eat breakfast directly in the room. The Chinese restaurant is also good and you can try it. The price is reasonable.

The hotel is 100 points for beauty The room is 100 points for beauty But there is no WeChat butler, which is not very convenient. I suggest that they can keep up with the times The hotel didn’t contact me until the day before check-in Also, it would be better if the water in all the public area ponds could be made cleaner The breakfast service is also slightly inferior