Akti Toroni Boutique Hotel

I am writing to express my extreme disappointment regarding a serious incident that occurred during the stay of my family member, Pepi Borisova, in room 218 between June 21st and June 27th. On June 27th, while checking out, they accidentally left a blue bag by the hotel bar. We were later told by staff over the phone that it had been 'disposed of.' No reputable hotel should have a practice of throwing away a guest's luggage. This is highly unprofessional and unacceptable. I demand that the hotel management review the security footage immediately to investigate this matter thoroughly. The Bulgarian Embassy and Consulate have been notified, and we are treating this matter with the utmost seriousness. I expect a prompt and detailed explanation from the management regarding how this occurred and how they intend to rectify the situation.

Not worth the $200 per night price tag. We booked this hotel in order to celebrate our 30th wedding anniversary. We are veterans of traveling and staying in hotels in Greece and through out Europe. That being said, this is a typical beach hotel in Greece. Two types of staff here. One is ownership staff. These are people probably related to the owner. And then there are the regular staff. Both staffs were acceptable. Ownership staff had trouble running the computer and had no clue how to charge or print out simple receipts. We were one of two couples staying at the entire hotel. Breakfast was nothing to write home about typical Greek hotel Fare. The coffee at breakfast was horrible. They really wanted you to purchase a specialty coffee. The room which was supposed to be an upgrade had a hole in the bathroom ceiling and the shower plumbing was broken. Only the shower wand worked. The rain fall shower head was broken and water goes everywhere. Nothing special about this hotel. Other quirky items. You have to pay a $10 deposit for beach towels. And then another $10 tax for even using the beach. The restaurant at hotel only had snack items. Pizza and burger type of stuff. We discovered a great local's restaurant down the road and if we stayed there we would have saved $100 per night.

Good location but dirty. There are other hotels The hotel is in a perfect location!!! But the rooms are dirty, the bedding is uncomfortable, the towels are old, the shower is rusty. We were given a room with an uncleaned toilet and dirty bedding. They changed us to another room that was very unclean and not maintained. And this is the beginning of the season.

The pictures advertised in the offer are different to what you are getting. The bathroom looked like straight out of a prison cell and was broken, the bathroom door locked itself and had to be opened by a handyman. There was an overall bad smell in the room and on the whole hotel area, it seemed like the plumbing was broken. The manager agreed in refunding us three nights (in writing) and we booked our flights back home earlier. After many emails and reminders we still did not get the refund and feel willfully scammed here. Very frustrating to say at least. Do yourself a favor and book a different hotel.

Great Greek hospitality makes you feel at home.

We have also experienced food/water poisoning over the last two days at this hotel. We did not drink water from the tap, but we are pretty sure they prepare food and wash dishes with the same tap water! More and more reviews have been posted in the last few days for this hotel, and not for the neighboring hotels (I have checked). This clearly indicates a problem specific to this hotel and not a virus in the area, as the hotel claims. There is sewage water in front of the hotel most of the time, accompanied by a horrible smell, which may be contaminating the tap water. Additionally, there is mold in the room and bathroom (photos attached). They advertise this as a 4-star hotel, which is a scam in my opinion. They have two separate buildings—one is comparable to a 2-star hotel and has nothing to do with the other building. If you complain about your room, they ask you to pay the difference to be moved to the other building, as mentioned in other reviews. This hotel is not worth paying $150 to $400 per night—not even close. I hope local authorities take action soon! Found this number for customer complain Greece # 1572 which I will try Monday, do not know if is the right one.

We hade very disappointing experience from this hotel. The worst part was the stomach virus and vomiting we all got two days upon our arrival. We thought we are the only one but after talking ti some other guests we understood that more than 5 families have the same virus and they all got it after their second day of arrival. Together with another person we went to the hotel manager to ask them if there is a problem with the water they use since is very familiar that tap water is not used. She was very rude with the answers and said is a summer virus … which was not the case since only in our hotel people where getting sick… In the whole hotel was horrible smell of sewage , the breakfast was bad and was the same for 7 days . Location is ok but considering that Toroni is small place and the beach and water are gorgeous you don’t need to pay so much money for this overpriced hotel , you can saty in some nice apartments and who are much better options for sure considering the beach is never more than 50% full. The hotel reception ladies and the view were nice !

Great place, very quiet. We liked very much that hotel offers free umbrellas, beach towels and their beach is available mainly/only for hotel guests. The beach is beautiful, sandy, perfect for families with kids. Hotel is very clean, has a nice pool, not crowded as well. Our room was spacious with a standard size balcony. Hotel also offers a reserved parking that at short-walking distance. The breakfast was good. The staff was excellent, at the reception, at the beach bar and beach restaurant, always welcoming with a good/professional attitude. Our highest appreciation to the lady at the spa that prepared a nice surprise for my son's birthday. In general, I highly recommend and I would go back!

We were a couple staying in a partial sea view studio which they must have renovated because it's not in the 'new' part of the hotel but the room was new, quiet and comfortable. The breakfast was excellent and the hotel staff were great (also nice to see that they employ a diverse workforce). The hotel's beach sunbed area is also really nice with new sunbeds and good service. The beach and sea in front of the hotel is one of the best in Sithonia - sandy and crystal clear water. One note of caution: the hotel and especially rooms next to the pool are perfect for young families - which means that this area is incredibly noisy with children.