The Westlake

Over the phone was very rude and disrespectful! Wanted to know about how things worked but was super rude over the phone like I was interrupting her lunch break or something ! Great place but don’t bother calling to ask about anything!!

A wonderful place to host a small gathering with friends and family! Self-check in was smooth and apartment was clean. Overall great stay!

Overall it was nice. The rooms could be a bit more soundproof, we heard some particularly loud people in the hallway for a while one night. The decor was very different from a regular hotel

It was interesting to be at a place with absolutely no staff, but it worked and the room was great!

The Westlake was excellent. We received information on check-in exactly as promised. Parking spots are tight, not for full size trucks which we thankfully learned beforehand, however parking is free which is a bonus in Downtown Toronto.

This was technically my 3rd stay at TheWestLake airbnb hotel. The last 2 stays were in "The Artist Suite". The hotel is exceptionally clean and very stylish. The beds are THE BEST!! I appreciate the quality of fixtures in the hotel and depending on the room you may get a kitchenette or a microwave, fridge, coffeemaker, and hot water kettle (electric) You need to keep an eye out for the email from the hotel which will give you your front door entry codes, and door keycode. There are many restaurants and a few grocery stores within easy walking distance from your hotel. Ubers will pick you up right by the red telephone booth (and drop you there as well) All in all I am very pleased with all my stays - as evidenced by my return visits to the hotel. If you are new to airbnb it will "feel" different, because no one is coming in daily to make your bed and all, but I really appreciate the sense of privacy, and I make my own bed anyway. :) I recommend TheWestLake 10/10.

This is a must stay! This safe, triple locked condo building, is beautiful, clean, and has unique studio rooms that are perfection. When we walked in, we just said “wow!”. The bathroom was spacious, huge glass rain shower, soft clean towels and lots of counter space. The loft style room had a great sized kitchen, dining room table, stainless appliances and sleek countertops. The living space was comfortable and the beds were like sleeping on clouds. Though this is a little ways outside of downtown Toronto, take the extra time to enjoy this neighbourhood and the gorgeous rooms. Also! Check out Big Guys cafe a couple doors down, they make amazing cappuccinos.

I was not told it was a “self check in” hotel in any of the communications. Was stuck outside with no way to get in the building. I had to make three phone calls to have some send me the information. The room was clean but had an intense smell of marijauna.