Hotel Manises

We booked 2 standard category double rooms through the hotel's website (it is the high category of that hotel, there is another one called "economic", logically cheaper). When we arrived they gave us 2 lower category, economy rooms. We complained and since the owner was not there, they did not solve the problem. According to the receptionist the rooms were the same, so why does one cost more than the other? It was impossible for them to change our rooms since it was full, but they also refused to refund us the difference in money, that is, they would charge us for the rooms they actually gave us. Shameful. The room is abandoned, the walls are to be painted, the furniture is chipped, the bathroom gel was familiar, my family uses it and whoever comes in later, the shower is dirty with a cloth curtain. When you are in the room, how close is the subway or train, you can hear it and the room shakes. To say the least, the sheets were clean. I would never recommend it.

Everything is very dirty and neglected, the staff's treatment is miserable, you find things on the floor, stains everywhere and old and scarce furniture. At 11 they will knock on your door to inform you that check out at that hotel takes place at that time, perhaps they could inform you better when you enter…

Piccolo e modesto Hotel, onesto nell'offerta che è coerente con il prezzo. La posizione invidiabile ad un passo dalla fermata della metro. Il bagno era nuovo. Le recensioni presenti mi avevano spaventato e son troppo severe e ingiuste. La mia opinione è positiva.