Elisabeth by the Sea Hotel

Amazing Time at Elisabeth by the sea. The hôtel is super well decorated and spécial mention to the staff. Especially at the bar Where Christian, pépé and Pedro made us have an amazing Time. Best cocktails ever. And Best recommandation for the city. Really made our holidays.

Disappointing management and unfulfilled promises! We stayed at Elisabeth by the Sea hotel from June 26 to July 6, 2025. Unfortunately, the photos and information presented online were misleading and did not reflect the reality of the hotel, which significantly affected our experience. We reported this issue to the hotel management, and they offered a 40% discount for a future booking as a goodwill gesture. After confirming our acceptance, the hotel stopped responding and failed to honor their commitment. This lack of responsibility and communication was deeply disappointing. I advise caution to anyone considering this hotel, as the actual experience may be very different from what is initially promised. • Your website gave the impression that the hotel offers direct seaside access and unobstructed sea views. In reality, there was a public parking area and a busy boat docking zone directly in front of the hotel, with large and small tourist boats constantly arriving and leaving. As a result, the water was visibly polluted and not suitable for swimming. • The pool shown online appeared to be spacious and inviting, seemingly located at ground level near the sea. In fact, the pool was a very small rooftop basin, only knee-deep, which was a major disappointment. • The sauna facilities also looked modern and relaxing on the website, yet the real condition was very different and did not meet our expectations.

Beautiful location and atmosphere. The reception attends very well. The only thing the parking is not on the same building. Anyway doesn' t matter because the hotel is in the main street in front of the beach and is not necessary to pick up the car. Is quiet place for to rest, inspiration and creativity.

While the design of the hotel is undeniably stylish and visually appealing, everything else falls far short of what one would expect from a five-star establishment. Unfortunately, the service and operational standards are nowhere near luxury level – or even a solid four-star experience. Here are just a few of the issues encountered: The restaurant operates only during breakfast and dinner hours — no 24-hour food and beverage service, which is standard in luxury hotels. Guests are issued a card to receive sun deck towels; if lost, you're charged €20 per towel. This feels unnecessarily punitive. Housekeeping failed to replace used towels even when they were clearly left on the floor, which is a basic standard. Payment was required at check-in rather than check-out, and the receptionist handling the process was unfriendly and unwelcoming. When I arrived with a baby and a pushchair and struggled with the door, no staff member offered help. A fellow guest — not an employee — was the one who assisted me, while the receptionist sat idly. I had to wait an unreasonably long time for the elevator as housekeeping staff and a manager were chatting in one elevator, blocking access and showing no courtesy in allowing guests (me) to go first. The rooftop terrace only offers food service on weekends — a missed opportunity and poor planning, especially for guests staying mid-week. Although moststaff members are kind and appear to be trying their best, the overall execution is lacking. The hotel fails to meet basic hospitality standards, let alone the expectations of a five-star experience. These shortcomings are inexcusable, even in low season. I would not recommend this property to anyone expecting luxury service — or even reliable four-star quality. A disappointing stay.