Guest User
May 12, 2025
We were given a room that smelled strongly of smoke. We spent a lot of time explaining to the front desk that the room was not acceptable and had to request a room change. It seemed obvious that someone had smoked in the room before, and it needed a deep cleaning, but the hotel had not done that. This made us feel very uncomfortable. Additionally, the front desk did not remind us about the included breakfast, so we ended up going out to get breakfast on our own on that day.