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Top rated hotels in Townsville

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Grand Hotel and Apartments Townsville
4.2/5100 Reviews
We had a couple of nights in Townsville and this hotel was a good location to easily walk around the sites of the city. We arrived early to check in, rooms not ready but were happy to store our luggage while we went out for lunch. Staff very pleasant at check in - but as seems the norm questions asked about if it was our first time in Townsville (and it was) and if we needed directions, information etc. Rooms clean & tidy, sufficient toiletries, view from tiny balcony over side street. Lounge chair very low to ground and very uncomfortable. Bed very comfortable. Wifi very fast. Hotel located within walking distance of most of the sites of Townsville. No breakfast supplied but restaurants in close proximity.
Quest Townsville on Eyre
4.2/541 Reviews
Very satisfied, like it very much
The Dalgety Apartments
4.1/540 Reviews
We stayed here while on a family trip for 5 nights. The lift in the car park wasn’t working the whole time we were there. The apartment was dirty, the couch was covered in stains, the carpet was dirty and needed replacing. All of the surfaces in the apartment were caked in dust. The shower in one of the bathrooms was broken, we reported this and were told someone would be right up to look at it, no one ever came. We needed two single beds in one room and had to call several times to confirm this, on the first call we were told that they didn’t have time to go and check, the second call we were told there was and when we called to confirm the last time we were told there actually wasn’t and that we would need to organise a fold out bed to be brought in by an outside company. There were pubes in the freezer, empty soft drink bottles in the cupboard. No coat hangers to hang up your clothes. No cleaning products in the apartment. We had to ask for dishwashing liquid so we could do our dishes. The shower/bath gel in the bathrooms was so thin that it seemed like someone had just refilled the bottles with water. Don’t waste your money by bothering to stay here.
Waters Edge the Strand
4.2/5100 Reviews
On the spur of the moment we decided to stay overnight in Townsville. We looked at many places but really wanted something on The Strand with some views. We decided to check out Waters Edge on the Strand. Went in to see what was available and the lovely Michelle was happy to let me check the 1 bedroom unit out before we committed. It was pretty good but no balcony. Michelle had a studio up on the next level with a balcony but it overlooked the pool so we opted for the first choice. Honestly, the major appeal in choosing to stay was how fabulous, friendly and helpful Michelle was! The unit was nice, although a tad dated. It was obvious there had been some upgrades. The bed was comfortable and having a kitchen, washing machine and dryer was a plus. We enjoyed our stay so much we extended a 2nd night. Only minuses was no balcony, no washing powder and it was very bright at night with light coming through the curtains and the bedroom binds. Pluses - spacious, comfortable, clean, well equipped, central, secure parking and great views. Photos online were accurate so you know what to expect. Would definitely stay again although a higher floor with balcony would be better and also block some of the street light brightness.
Hotel Grand Chancellor Townsville
4/5106 Reviews
We completed a 2 night stay 8th-10th February 2023 and it was the absolute worst! We were moved 4x on the same floor within 2hrs or less of checking in. The attitude from the receptionist was unacceptable. Strongly believe after so many moves, an upgrade offer would have been nice. However, the receptionist made us feel as if we were an inconvenience even though it was the hotel’s fault for having faulty air-conditioning. None of the four rooms were getting cold. We were then offered 2 pedestal fans as if we were staying in a back packers accommodation. The receptionist who “helped” us was very rude. We had organised a late check out for 12pm. On the day of checking out, house keeping and the same receptionist with the attitude, kept coming to disturb us in the room alerting us that it was past check out. This kept happening right until 11:40am. Wifi does not work so my husband had to hot spot from his phone to the tv to access Netflix and Fox channels. Only good thing was room service. Our balcony was inaccessible due to rubble and water constantly coming from the construction work on the higher floors. Did notice a chuck of concrete from the balcony edge missing which did not look safe at all. Overall experience has definitely left a bad impression. Upon check out, manager email was requested and formal complaint is being sent. Do appreciate their small token of an apology by discounting room service bill by 20% for the such rudeness and incompetence of housekeeping and that particular receptionist. Customer service is an absolute must for us and this hotel failed miserably. Definitely take your money elsewhere.
Oaks Townsville Metropole Hotel
4/599 Reviews
Booked in on Friday 5/5/23 for a nights stay .. given card to open door, after several attempts & door not opening husband went to reception and was given another keycard.. opened door and walked in and within a few minutes realised room already occupied by someone rose.. they weren’t in room.. thankgod! Husband went to reception while I waited with bags.. given another room on Different floor away from the friends we’re were holidaying with.. after shower I was feeling quite anxious about being in someone else’s room so decided to go to reception to lodge a complaint .. was basically ignored and receptionist actually shrugged her shoulders. I told her I would be complaining to management and again she looked through me and just sort of shrugged again.. at no point did she apologise .. a sorry might have gone a long way?? I left there feeling I’d done something wrong.. I wouldn’t stay there ever again

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Townsville Travel Guide

There are many discounted hotels on Trip.com. Planning a trip to Townsville? You can plan a one or two day trip to Townsville. If you travel to Australia, visiting Townsville is a good choice.

Every day, travelers worldwide arrive at Townsville Airport to start their vacations and business trips in Townsville. If you don't want to take a flight, coming to Townsville by train is a good choice as well.

On Trip.com, there are 84 recommended hotels in Townsville. There are many well-known chain hotels in Townsville. Ibis is the most popular brand among tourists. In Townsville, there are hotels under the Ibis brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Ibis. Adventurers Backpackers Resort Townsville is one of the most popular hotels in Townsville. If you're still unsure, Trip.com recommends The Ville Resort – Casino Townsville.

In the city center of Townsville, you'll have easy access to St James Cathedral, Hooch and Fellow. If you want to spend a fun vacation with your family, locals recommend visiting XFire Games, Billabong Sanctuary, Pandanus Park Golf Centre. You can also visit top-rated attractions like Museum of Tropical Queensland, Botanic Gardens, Jezzine Barracks.

Average Temperature

• January to March: 29.11°C during the day, 25.46°C at night

• April to June: 25.01°C during the day, 20.03°C at night

• July to September: 23.45°C during the day, 17.93°C at night

• October to December: 28.48°C during the day, 24.52°C at night

Average seasonal Rainfall

• Spring: 252.1 cm

• Summer: 41.83 cm

• Autumn: 13.57 cm

• Winter: 72.1 cm

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